Kenan Travel & Tours
- Located In:
- Size:
- 10-20 employees (Founded in 1996)
- Member Of:
- Kenya Association of Tour Operators
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $100 to $450 per person per day (USD, excl. int'l flights)
Reviews
PT
Email Henrique | 35-50 years of age | Experience level: first safari
Wonderful experience
My wife had wanted to do a safari for a long time. Kenya and Tanzania were our top choices. As we had no experience with Sub-Saharan Africa, I was inclined to have a travel agency based in my home country (Portugal) take care of everything. However, browsing online, I came across Kenan Travel & Tours. Their reviews were excellent, and their “7 Days Masai Mara, Serengeti, Ngorongoro, Amboseli” tour sounded tailor-made for us (the price sounded fair enough too). Not going with a home-based travel agency would entail booking flights, taking care of visas and health preparations, etc, on our own, but we were hoping a local tour operator would provide a more authentic experience. We are more than pleased with the results.
My exploratory contacts were met with prompt and clear responses from Jennifer, who reliably and competently took care of things. There was plenty of opportunity for customising our trip. Besides a private 4x4 and accommodation in Nairobi for our first night, we requested a French-speaking driver/guide and a balloon safari.
On arrival, we were met by Jennifer and a driver, who drove us to our hotel in Nairobi. The next day, Jane came to see us for a relaxed and informative briefing about what was to come and left us in the great care of our first driver/guide. From then on, despite our itinerary involving travelling hundreds of kilometres in sometimes very remote areas, crossing dozens of villages and small towns, entering four national reserves, crossing borders twice, and switching guides twice, everything went according to plan.
Not only were the safari experiences as phenomenal as we were expecting – we got to see hundreds of wild animals, including the big five, roaming around freely in stunning settings (at times lions and elephants just a few steps from us) –, but the road trips between reserves proved awe-inspiring experiences in themselves. Most of the landscapes were literally breathtaking. The lodges, especially in Tanzania (Tortilis group), added much to the experience.
Our three drivers/guides – Julius (Kenya), Hassan (Tanzania) and Samuel (Kenya) – were top-notch in terms of expertise and professionalism, remarkably proficient in French (and English, and even Spanish), as well as caring and willing to cater to our every need and request. Julius provided an unforgettable introduction to the world of safaris. Afterwards, we grew especially fond of Hassan, the brilliant driver/guide with whom we spent more time and experienced the most amazing highlights of our trip. The 4x4s – one for Kenya and one for Tanzania – were in impeccable condition and proved perfect for all purposes.
All in all, this trip exceeded our best expectations. If we return to East Africa, we will not hesitate to resort to Kenan Travel & Tours services again.
JP
Email Motoi | 35-50 years of age | Experience level: 2-5 safaris
Awesome experience in Kenya and Tanzania
I went to a 7 nights and 8 days tour to Kenya and Tanzania.
Until making a final booking, their staff Geophrey had been so kind and gentle and quick to respond to any question, request from my side.
And also, he had been very patient and never urged me to make a booking soon, which I had experienced often from different company in the past.
Throughout the journey, our experience went beyond expectation. All the drivers we met had been so kind and well experienced.
We watched so many animals including all BIG 5s.
Regarding accommodation, it was a good mixture of uncivilized nature and modern lodge, hotel.
I mean, we stayed some nights in a tented camp where we didn't have enough hot water electricity and wifi, (which is sometimes good) and some nights in civilized lodge and hotel.
Unfortunately, we lost our smart phone in one camp but the driver and all the camp staffs were so kind to try to find that.
It didn't come out eventually however, we didn't feel sad because of their graciousness.
Hope to come back someday in the future.
NL
Email JoyMan | 20-35 years of age | Experience level: first safari
The ultimate safari experience thanks to a great guide
Our 6-day safari tour wih Kenan Travel & Yours was wonderful. We left from Diani and visited Ambroseli, Lake Nakuru and Masai Mara. The different accommodations were lovely, although the lodging at Masai Mara did have a more 'mass-production' feel to it due to the amount of guests. What absolutely defined our trip was the great driving and know-how of our driver Bonnie, who did not only know a lot about the wildlife we encountered, but was also very attentive throughout the trip. (5 stars out of 5)
Our one bit of advice would be to renegiotiate the itinerary if it features a midday lunch in Nairobi with one of the office staff members. With Nairobi traffic we strongly advise you to to steer clear of the city on your way from one park to the next (in our case from Lake Nakuru to Masai Mara). You will lose precious time for a potential afternoon game drive; we missed ours (hence the 4 out of 5 instead of 5 out of 5).
Email Ada | 20-35 years of age | Experience level: first safari
Accommodating, prompt, and friendly service
We booked with Jennifer for a 8 day safari tour in Kenya. Communication via email was easy, prompt, and friendly. Jennifer was happy to help customise our experience, offering multiple accommodation options for each location. Apart from 1 booking issue at one of the hotels, everything went without a hitch. Our driver/guide George was friendly and accommodating, and we felt safe and taken care of the entire time. We had a wonderful time and cannot wait to return to Africa in the future!
Email Trinity B. | 50-65 years of age | Experience level: first safari
Very helpful agency and excellent tour
We communicated with Jane for around three months before settling on a final itinerary, and then at the last minute, brought everything forward one month. All our questions and requests were handled promptly and professionally. On the morning of our departure for our safari, Jane met us at our hotel to confirm the final details, ensuring we had no outstanding queries or concerns, and introduced us to our driver Paul.
We visited Massai Mara (Sopa Lodge), Lake Nakuru (Lake Nakuru Lodge) and Amboseli (Amboseli Sopa Lodge). All the accommodations were satisfactory, although Amboseli Sopa was our least favorite. The buffet meals at each location were diverse and would cater to almost any cuisine or diet. With our busy schedule, we never had time to enjoy the other facilities such as pools etc at each location.
On request, Jane also included a hot air balloon ride in the Maasai Mara, which was another incredible experience for us. We had a mini safari with our driver from the pickup point back to the amazing breakfast on the open plains which again, was an unforgettable experience.
Our driver/guide Paul was friendly and helpful and provided a great commentary including different facts about the many birds and animals we were seeing, and constantly reminded us of the names of everything we were seeing.
Although the traffic and roads in Kenya are hectic, from the city to the Parks, we always felt Paul was a safe and skillful driver amongst the chaos.
I have no hesitation in recommending Kenan Travel and Tours based on my experience.
BD
Email Shaik Mahabubuzjaman | 20-35 years of age | Experience level: first safari
Excellent Service & Communication ...got more than expectation..
We took a 6days 5 Nights package with Kenan Travel & Tours covering Masai-Mara,Lake Naivasha,Lake Nakuru & Amboseli.Though it was a short trip but the quality time we had was just amazing.
It was a pleasure knowing one of it’s owner Jane and the wonderful team specially Martin and Naftali, who made the safari experience pleasant and enjoyable. We are truly amazed by the hospitality of the company towards us.
Me and my wife are specially thankful to you Jane for making us so comfortable,and helping us in making decisions in every single step :-)
Thank you for the memories of a lifetime to team Kenan. My best wishes for them.
US
Email Brian | 65+ years of age | Experience level: 2-5 safaris
Jane was very helpful and communicated very well.
Our safari was delayed three years due to the pandemic. Jane kept in touch and kept us informed. She offered good advice and answered all questions. The trip was well planned but flexible enough to accommodate changing conditions. My only negative was that some of the seat belts did not work.
Email Chris D | 65+ years of age | Experience level: first safari
Fantastic 5-Day Tanzania Experience
We asked Kenan Travel & Tours to organise a ‘Mid-range, 5-day Tanzania experience’ at short notice based around our tight travel schedule.
Our contact, Jennifer, designed an excellent holiday which included a 4-day safari and a 1-day cultural experience. The price included everything we required including transfers, accommodation, all meals and drinking water, 4X4 Land Cruiser with pop-up roof and park fees. Email communication with Jennifer was excellent throughout and payment was straightforward.
Our guide for the 5 days was George who met us at Kilimanjaro Airport off our early morning flight and drove us straight to Tarangire National Park for our first safari day. George’s knowledge of Tarangire National Park, Serengeti National Park and the Ngorongoro Conservation Area was excellent. His driving experience in these vast, seemingly endless, parks was invaluable because he had no maps and we were dependent on his knowledge of the network of tracks to get us to the best wildlife viewing locations. We were soon ticking of all sorts of animals and birds and over the 5 days saw the ‘Big 5’ as well as dozens of other amazing animals and beautiful birds.
We stayed at 2 tented camps (Burunge and Katikati) and at both the service was friendly and welcoming, the accommodation excellent (huge beds, ensuite showers and toilets) and the food was tasty and plentiful. Our final night was spent at the beautiful Ngorongoro Farmhouse Lodge where most of the food served in the restaurant is grown on the farm and it was delicious.
If you are looking for a memorable Tanzania experience, I recommend Kenan Travel & Tours.
Email Brenda | 20-35 years of age | Experience level: first safari
Mind blowing and it exceeded my expectation. Brilliance at its best
Very eloquent and spot on in there service delivery
DE
Email Radu | 35-50 years of age | Experience level: first safari
Very friendly and attentive tour operator
Me and my wife went on a 8 day personalized Safari through Kenya and Tanzania as part of our honeymoon and can fully recommend Kenan for the services they provide. We were more than happy with our Safari, the communication and the care we received from the entire Kenan team - starting with Jane and Geophrey and not forgetting the drivers.
Geophrey took care of the booking and communicated permanently with us from the first enquiry and including coming to our hotel in the evening of our arrival to greet us. He answered all my detailed questions patiently and was always very friendly in his replyis. Jane even came and picked us up personally from the airport at our arrival and the next day in the morning went with us once more through the itinerary before our departure.
The cars were exactly as expected and the drivers were very friendly during the whole trip. They were responsive and adapted to our requests. Our first driver in Kenya, Thomas, was by far the most attentive and friendly and we engaged during the whole trip in extensive and interesting conversations. Also, the accommodation was exactly the one promissed and according to our expectations. We later found out that Geophrey would call every place to make sure we arrived and that everything was ok.
At the end, Geophrey even came to the airport to wish us farewell and took a lot of time to discuss our impressions from the Safari. He asked detailed questions about each driver, the cars and the accommodation to capture any potetial room for improvement in the future. He and Jane seem to really care about the experience they offer to their guests. I appreciated this a lot!
Thank you Kenan for a great trip!