Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 11
  • 4 star 0
  • 3 star 0
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful 1-1 of 1 Reviews
William   –  
United States US
Visited: July 2019 Reviewed: Sep 7, 2019

Email William  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of William and not that of SafariBookings.
Terrible Vehicle - Great guide
2/5

We were extremely disappointed with our experience with Swala due to the dilapidated condition of the vehicle we were put in. The car was clearly greater than 20 yrs old, super high mileage and in terrible condition. It was very underpowered and clearly badly misaligned. To go straight, the steering wheel was at 4 o'clock. We were always the slowest on the road; our guide did not seem comfortable driving the vehicle at regular speed. 3 of 6 seat belts were nonfunctional, passenger doors couldn't be opened from inside and none of the seats had headrests. The "cooler" did not cool so drinks were always warm. We had several harrowing moments. Leaving the Serengeti, the car made a sparking noise and smoke came out the dash vents. Fortunately, after waiting a bit, it restarted and smoke stopped. Another time, while climbing out of Ngorongoro crater, transmission popped out of gear and the car made a bad smell and initially, would not go back in gear. We held our breaths the rest of the trip out of the crater. Also, the brakes started squeaking horribly and we needed to take the time to take it to a local mechanic because we had no faith that the car could be safely driven. Thank god for our outstanding guide, Sunday, who not only was extremely talented at picking out wildlife and providing a fountain of knowledge regarding animals and habitats but also possessed much needed mechanical skills. Throughout our 7 day safari, I did not see a single other vehicle in nearly as poor condition. Honestly, we felt very unsafe and several times seriously considered abandoning the rest of our trip out of safety concerns..

So if you are looking for a safari with an extra dose of discomfort and fear, Swala is for you. Otherwise, I'd stay away. Sunday our guide, however, was outstanding and I would go again with him (with a different company) anytime.

FYI: Our car did not resemble any of those in their pictures. My guess is they are too embarrassed to show it..

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 11
  • 4 star 0
  • 3 star 0
  • 2 star 1
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Swala Safaris, not SafariBookings
  • The tours offered by Swala Safaris are subject to their terms & conditions