Our founder Alex in Tanzania
Extraordinary Africa
- Located In:
-
United Kingdom
- Size:
- 1-5 employees (Founded in 2012)
- Member Of:
- Travel Trust Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $136 to $2,712 per person per day (USD, excl. int'l flights)
Reviews
Email Ben | 35-50 years of age | Experience level: 2-5 safaris
I can't imagine what a better tour operator would be than Extraordinary Africa
Extraordinary Africa totally understood the brief and then delivered on it, flawlessly. They brought their extensive knowledge to the game to improve our original ideas. They gave us plenty of options around the plan we devised. They put up with my prevaricating and questions without hesitation. Finally, when it came to delivery it was perfect, the whole holiday went without a hitch. We got great service everywhere and I felt we could not have been in better hands. What a better holiday operator would be I cannot imagine because Extraordinary Africa delivered 100% at every stage. The holiday itself was a visit to South Africa first the wine lands and then on to safari.
Email Emily | 20-35 years of age | Experience level: first safari
Perfection. Highly recommend.
Alex offers a phenomenal service. Honestly - completely faultless. From our very first call to millions of other calls, queries and emails. Just amazing service - professional, thoughtful, a pleasure to deal with and exceptionally helpful at every stage. Not to mention the actual safari itself being the most magical holiday ever. As first time safari goers she completely put us as ease and made sure we had the most special experience. Answering all our stupid questions, responding immediately, and one unforgettable moment when - upon arrival in Amboseli - the guide already knew I was keen to see the flamingos. Epic communication. She really went above and beyond. Do not hesitate to book with EA.
Email Judith | 65+ years of age | Experience level: first safari
Just wonderful!
I had approached several companies before encountering Alex at Extraordinary Africa. She listened to our preferences carefully, made us feel as if our trip was the most important thing on her mind, cross checked all suggestions, providing alternatives, until perfection was reached. Following discussions about weather and animal migrations at different times of the year, our trip included Victoria Falls, two game lodges in Botswana and concluded in Cape Town. All accommodation was even better than expected with helpful and charming staff and the game drives themselves were just wonderful, led by experienced and knowledgeable guides. Transfers were guided and smooth and we always felt safe and well cared for. Safari trips are not cheap and Botswana is one of the more expensive destinations, but there were no nasty surprises and our trip was one of the most memorable and rewarding travel experiences of my life. Thank you Alex!
Email Bruno&Becky | 20-35 years of age | Experience level: first safari
Superb
We used Alex/EA for our honeymoon. Originally booked for November 2020, we finally managed to go at rather short notice in November 2021. Even without COVID, our trip was beset with (enitrely blameless) rotten luck, including a last minute safari lodge change, the Blue Train literally derailing and a red list change meaning we had to get home urgently. Throughout all of this Alex was sensational, ensuring that we had the best possible time. Judging by the way we were treated, we are convinced Alex's hidden hand was there to make sure we were especially looked after.
Alex was a certain 5* across communication, service, value for money and reliability. The trip itself was magnificient and one we will remember for the rest of our lives.
We have had no hesitation in recommending Alex to friends and using her again. Indeed, our trip was so fantastic we fully intend on going back, and will be using her again for sure!
Email Wasim | 20-35 years of age | Experience level: first safari
Flying Serengeti Safari- Amazing experience!
I contacted Alex a few months before flying out to Tanzania. I had no prior knowledge of safaris having never been on one and Alex was very informative throughout the whole process. Despite working at short notice during the COVID pandemic she was able to plan and deliver a perfect experience!
The safari involved staying at 5 different lodges and Zanzibar extension with internal light aircraft flights between each one. However, the safari was so well planned by Alex that all of this was seamless.
The safari itself was a truly amazing experience. We saw the big 5 and witnessed the wilderbeest migration along with big cat action. The quality of the accommodation and service at Asilia was outstanding. Again, huge credit to Alex on this one as she recommended these lodges.
In the end, I decided to book my Zanzibar accommodation independently as I have several hotel points which I could use. Alex was accepting of this and was always very flexible.
Before booking my safari, I contacted around 25 safari companies which included those in the UK and local to Tanzania. I'm confident I chose the best as not did I have an amazing time but also Alex actually worked out to be one of the cost efficient. I felt some of the companies were heavily sales orientated but never with Alex- she is very passionate about safaris and I always felt she wanted me to have the best experience regardless of who I went with.
It's just a shame Alex only operates African tours as I would probably use her services for every holiday if I could!
Email Rupert | 20-35 years of age | Experience level: first safari
Incredible !!!
Well.... What can I say!! The best Holiday we have ever had by a mile!! Alex planned our whole honeymoon from start to finish with not a single fault!! In fact ....every accomodation, trip & activity she recommended was exactly what we wanted ..... Just perfect!! The attention to detail which Alex gave was simply incredible ....she was always happy to help and if we were unsure on anything she would take the time to explain!! We went to both South Africa and Zimbabwe ....which was mind-blowing..... & Alex's knowledge of Africa is incredible, she listened to exactly what we wanted in each place, which made the whole trip perfectl!!
I have already recommended Alex to work colleagues and friends and will continue to do so .... !! Thank you once again for making are honeymoon such a memorable experience!!
Email Tim C | 35-50 years of age | Experience level: first safari
Amazing family holiday over Christmas to South Africa
WOW! I can't thank Alex enough for helping us design, book and ensure we had a fabulous family holiday.
Alex came recommended by a friend, for whom she had designed an amazing honeymoon but with two young daughters (8 & 10) our needs were going to be very different. From the very start Alex's approach was very friendly and warm. She listened to our loose plans, questioned us on our likes and dislikes and then put together her suggested itinerary, we discussed this at length altering it to reflect our feedback, availability and budget. You can see that Alex’s loves what she does and cared passionately about getting it right for us. Her personal knowledge, contacts and experience were all evident in shaping our holiday.
Communication was excellent, before, during and after our trip, with fast responses. It felt that Alex was getting just as excited about our trip as we were. Everything we needed to know was provided on paper and via a very helpful app, this included all possible background, from what to pack and vaccination requirements through to thoughtful restaurant and activity suggestions, to driving directions.
She managed our expectations well, providing realistic ratings and descriptions of our accommodation choices and even gave updates prior to our departure e.g. on building work at an adjoining property (which we didn’t even notice when we were there).
On the holiday itself it felt that we were VIP’s, whether purely though great accommodation choices or through more direct influence it felt that we always got ‘the room with a view’, or some special feature that made it and us feel really special.
I don’t normally do reviews but in this case felt motivated to do so. I can’t recommend Extraordinary Africa and Alex specifically enough!
Email Viv Rees | 50-65 years of age | Experience level: first safari
Best ever personalised service!
My husband and I made a brilliant decision when we contacted Aya of Extraordinary Africa to help us plan our 50th Birthday trip to South Africa.
Aya did great information gathering from us, identifying our needs: she found out what we wanted to do, how long we wanted to be away, budget etc and she crafted the most brilliant personalised trip for us which far exceeded our expectations. Out trip was incredible, I didn't think you could see so many great things in such a short space of time. Something for everyone!
If you are even considering South Africa, contact Aya, she is so helpful, accommodating and so thorough and focused on the details which made the trip so special. It was fantastic to work with someone who knew so much about our destination and could give us many options so that we made the best choices.
Thank you Aya for probably one of the best holidays we have ever had. As you know, we have already been discussing our next trip to Africa! Look forward to planning it with you!
US
Email Carolyn | 50-65 years of age | Experience level: first safari
Alex created a customized trip that exceeded every expectation. Every day was extraordinary!
We could not have asked for a more hands-on, personalized service from Extraordinary Africa. Not all members of the family were completely enthusiastic about this trip, but, by the time we returned home, everyone agreed that it was the most amazing experience we had ever enjoyed together. We can't decide if it was so special that it can't be beat or if we can't wait to go again! Every day was completely customized to our interests and our tour operator responded immediately to every email and request - you'd think she never slept! From the first day, I thought, "if this is the best day of our journey, this trip will be a success" - and yet, the days just got better. We had adventure, and yet, it was relaxing. The views and the animals were breathtaking, the people we encountered were friendly and fascinating, and we learned so much. It was simply amazing and I know that we could not possibly have had this kind of experience with out the guided expertise of Extraordinary Africa, helping us to make the right decisions for our interests and needs.
Email Diana Rashkova | 20-35 years of age | Experience level: first safari
Outstanding service, great communication, friendly and helpful staff! I would definitely recommend!
The experience we had with Extraordinary Africa far exceeded our expectations! We were planning to go to South Africa for our honeymoon and a friend of ours recommended Extraordinary Africa. We approached them and they organised every last bit of our trip with great care and attention to detail. The trip was tailored to our requirements and we didn't have to lift a finger. Everything, including car hire, accommodation, flights etc. was booked by the agency and we also received great recommendations for restaurants, attractions and activities. We stayed in very interesting and quirky places that we would have never found ourselves. This was a trip of a lifetime and we couldn't have planned it better ourselves!