Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 15
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 17 Reviews
Sara lee   –  
Kenya KE
Visited: January 2014 Reviewed: Mar 1, 2014

20-35 years of age  |  Experience level: first safari

Magical Safari by Big Time Holidays
5/5

My Family and I made arrangements with Big time holidays to visit Maasai Mara and Lake Nakuru national park on 15th January 2014 to 19th January 2014. We were warmly welcomed and picked at the airport by George, who was also our guide during the safari.
Big Time Holidays was superb, provided advice as to right parks, hotels and restaurants. Allan, a travel consultant of this travel company was friendly, extremely knowledgeable and his suggestions were spot on point. He also negotiated great rates for the safaris. The flexibility and capabilities to make activity changes without problem as we went along our safari was such a bonus. We felt so warm and welcomed not only in the planning stages but also throughout our safari with the company.
The attention to finding a perfect safari by our travel consultant was fantastic! From the specific activities to the hotels, even down to the personality of the guide, we felt this trip was created especially for us. The guide, George was wonderful! He made the safari perfect, fun and easy... we felt that every detail was covered so we could relax and enjoy. We knew that if we were scheduled to be picked up, someone would be there. It allowed us to travel throughout the wonderful country of Kenya care free.
They also arranged a very special, memorable and fun birthday celebration for my son Iverson at the Maasai Mara. It was wonderful! It totally surprised him and the staff was so much fun. We had a magical and amazing safari. The company gave us truly a life changing experience.
Big time holidays did such a wonderful job with details and I will always travel with them and have already recommended 5 friends.

Heidi   –  
Kuwait KW
Visited: January 2014 Reviewed: Mar 2, 2014

20-35 years of age  |  Experience level: first safari

Professional, courteous and efficient customer service!
5/5

From my very first inquiry to my return flight home I was especially pleased with Big Time Holiday’s professional, courteous and efficient customer service. They were able to customize my vacation to my requirements and budget and were able to offer me some package options very quickly after my inquiry. The staff was professional, warm and welcoming. I felt very at ease when I left for my safari to Kenya. They were able to answer all of my questions and helped me through the process of preparing for my trip. Big Time Holiday helped to make my journey in Kenya an unforgettable one. It was a trip of a lifetime. I was extremely satisfied with the service they provided and have already recommended them to family and friends. Looking forward to booking with Big Time Holidays in the near future for another great safari experience :)

Saif Mirza   –  
United Arab Emirates AE
Visited: August 2014 Reviewed: Sep 1, 2014

Email Saif Mirza  |  35-50 years of age  |  Experience level: 2-5 safaris

Best company to deal with !
5/5

Fantastic response to queries, affordable rates, excellent staff, fulfilled all promises.
Had an amazing time with my family.
Efficient and friendly tour manager - Mr Allan Milambo.
Knowledgeable and friendly guide/driver - Mr Stanley.

Sharon   –  
Israel IL
Visited: September 2007 Reviewed: Sep 1, 2014

20-35 years of age

great experience, the staff was amazing
5/5

we had a safari trip with Big Time Holidays Ltd and the trip was excellent! we recommend it deeply.

Krzysztof   –  
Poland PL
Visited: October 2013 Reviewed: Sep 1, 2014

20-35 years of age  |  Experience level: first safari

Great guide for fair price
5/5

We had pleasure to had safari organized with Big Time Holidays in October 2013.
I've expected adventure, good tour guide, friendly staff and good price. I've got all of this. Especially George as our guide did great.
I've been prepared for poor accommodation and services for this price, but we got something on really good level.
Safari in Kenia has been crafted for us, Alan also arranged other company in Tanzania that took as to parks there.
I'd like to recommend Allan's company as Safari operator.

Kelsey   –  
United States US
Visited: July 2014 Reviewed: Nov 6, 2014

20-35 years of age  |  Experience level: first safari

It was amazing- we saw lion cubs, giraffes, zebras, baboons & leopards, in a short amount of time.
5/5

The communication and service was wonderful. We were able to get in contact easily and received replies quickly about any questions we had. Everyone at Big Time Holidays Ltd was extremely friendly and welcoming. Our guide was also very knowledgeable about all of the wild life we saw which made the experience even better. I definitely recommend going to Samburu with Big Time Holidays Ltd!

Klaudia and Kuba   –  
Poland PL
Visited: August 2015 Reviewed: Oct 4, 2015

Email Klaudia and Kuba  |  20-35 years of age  |  Experience level: 2-5 safaris

Memorable safari thanks to Big Time Holidays Ltd
5/5

Me and my husband booked 4-days Serengeti/Ngorongoro safari with Big Time Holidays in August 2015. Definitelly we would recommend this company to anyone who's looking for once-in a lifetime experience! Firstly I must say that Milabo Allan was extremly patient and was answering all of our questions (and, to be honest, we had lots of them!). Thanks to him we were fully informed about our safari, and in fact everything went as planned. Even though at the time of our arrival to Arusha he was busy in his office in Nairobi, he arranged everything for us so that we didn't have to worry about a single thing. Every time we wanted to ask something, he replied immediately and we were in touch all the time. Actually I'm pretty sure that he would answer his mobile even if we called him during the night:) Safari itself was perfect and surely we'll keep the memories for the rest of our lives. We even had an elephant visiting our campsite early in the morning which was pretty exciting and memorable. Another advantage of Big Time Holiday Ltd is the price - I've done an extended research in so many different companies and Big Time Holidays Ltd offered us the best agreement so that we were sure we're not being overcharged. To sum up - it was just great! Milambo is definitelly a person that you can trust and he'll do his best to make your trip an excellent experience. Thank you a lot Milambo, and we hope to cooperate with you next time we come to Africa!

Yann   –  
Kenya KE
Visited: October 2015 Reviewed: Oct 25, 2015

Email Yann  |  35-50 years of age  |  Experience level: 2-5 safaris

Very nice safari
4/5

We had a very good driver and guide (Simon). We didn't expect to see all these animals. We are very satisfied. Only two litle problems : water was included but we had to ask for it at the begining of our travel, and during the meals ; the camp was not very confortable but with that price (low), we couldn't expect for moren and we have eaten well. The program we had signed for has been respected.

torbjörn   –  
Sweden SE
Visited: February 2016 Reviewed: Feb 20, 2016

Email torbjörn  |  20-35 years of age  |  Experience level: first safari

Washington the great
5/5

The communications with big time holiday is quick and professional and to the point and questions are awnsered with speed.
The service was excellent Washington the driver i had was a real pro whom helped with everything.
Saw the whole big five in a day and a half awesome stuff. the tour the accomodation the whole package lived up to the expectations i had and superseeded them.
I didnt know there was going to to be a shower available so i didnt bring a towel so dont forget your towels people :) i could probably have gotten one but it didnt cross my mind to ask for one ;)

Lauren   –  
United States US
Visited: July 2016 Reviewed: Aug 1, 2016

Email Lauren  |  20-35 years of age  |  Experience level: first safari

Once in a Lifetime Experience
5/5

This safari company was awesome! I booked a 5 day Masaai Mara budget safari as a solo traveler joining a group safari. Milambo's communication was excellent. He would quickly respond to emails I had with questions and had the safari well coordinated . I felt very safe as a solo female traveler from America and the safari was fun and well organized. We stayed at a budget tented camp which was very clean with good food. I got to see cheetah, lions, leopard, elephants, buffalo, hippo, hyena, vulture, the great migration and so much more. I highly recommend this to anyone who has wanted to visit Africa but is on the fence about it for safety or budget concerns. Thanks again for the experience of a lifetime!!! I will visit Kenya again someday!

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 15
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 1
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