SafariBookings has received complaints from clients about Tropical Vacations .

Reviews

Sort By: Date Most Helpful Rating 11-20 of 53 Reviews
Nyandia and Mikael   –  
Sweden SE
Visited: December 2019 Reviewed: Jan 1, 2020

Email Nyandia and Mikael  |  35-50 years of age  |  Experience level: first safari

Great Safari
5/5

We were on a 4 day safari with Mathew and Martin. Very well planned and executed. It didnt dissapoint. Service and their company was great. Will def be using them again.

Andres   –  
United States US
Visited: October 2019 Reviewed: Oct 4, 2019

Email Andres

Outstanding
5/5

The experience was wonderful. Paul and Matthew were amazing they were timely and worked very hard on the Safari. They were kind and friendly. I would book with tropical vacations every time I come to Kenya. The service is truly 5 stars!!

Elise Kennedy   –  
Australia AU
Visited: June 2019 Reviewed: Jul 12, 2019

Email Elise Kennedy  |  35-50 years of age  |  Experience level: first safari

Friendly professional service
5/5

Great communication from Matthew from beginning to end. Driver Daniel was #1. Boat ride and Masai village visit included which were both worthwhile. Highly recommended. Thanks so much.

Maria   –  
United Arab Emirates AE
Visited: March 2019 Reviewed: Mar 29, 2019

Email Maria  |  20-35 years of age  |  Experience level: first safari

Prompt reply and very easy booking
5/5

Thanks to our driver Mr. Keller it has been an amazing 3 day safari that has allowed us to see the marvels of the Masai Mara.

A. Baker   –  
Canada CA
Visited: December 2018 Reviewed: Feb 6, 2019

Email A. Baker  |  20-35 years of age  |  Experience level: first safari

Friendly, knowledgeable professional with wonderful hospitality.
5/5

When we first found out we were headed to Kenya, I immediately knew that I wanted to take a safari and get to experience as much of the wildlife as I could. I spoke to my fellow travelers and my friend who is wonderful at planning immediately started calling and emailing around to find the best deal within our budget and that met our criteria. She recalls a lot of companies not replying and when they did, it was inconsistent material. Matthew was never inconsistent. He was tentative, understanding of our inquiries and provided many options for our 4 - 8 day safari. At the end we decided that 6 would be the best and that we wanted to remain in Kenya instead of the extras of boarding into Tanzania. Matthew was with in constant communication with us before arriving in Nairobi, met us in our desired location prior to the safari and meet us on time at our pick up destination. He was courteous, knowledgeable and very professional through out the entire experience. He was able to answer all of our crazy questions on bird varieties and was full of animal facts. Even though we disagreed on if it was a hippo or a crocodile swimming in one of our videos, he was a great guide and host, and the experience was truly out of the world, thanks to Matthew and our driver.

When booking your accommodation be sure to look at the websites of the locations you're provided. Initially we had chosen the base package of rustic camping for our safari, but after some research on the locations, we decided to upgrade to the second tier. Our lodging was what you'd expect for a safari, rural environment. They were operating on generators, the staff were friendly locals, and food was very consistent, comfort food. Based on our research I was very happy with our decision to move up a tier. Our lodging was typically located 1 KM away from the gates of each park and it was very nice to be on the "outskirts" as it made the evening much more cozy and enjoyable.

Overall my experience was a 9.5/10 - my only reservation would be the long travel time from one location to the next. if you have the luxury to upgrade to fly into the locations that would be the best case scenario, but it was not in my budget so we endured the long rides

Sofie H. Ødegaard   –  
Norway NO
Visited: December 2018 Reviewed: Dec 17, 2018

Email Sofie H. Ødegaard  |  20-35 years of age  |  Experience level: 2-5 safaris

A nice tour, with nice guides and nice accommodation.
5/5

Matthew and our driver were super nice people. We saw a lot of animals and got a lot out of our four days in Lake Nakuru, Lake Naivasha, Rift Valley and Masai Mara. Really recomend the boat trip and the Masai Village for a small extra amount of money.

joyce   –  
Germany DE
Visited: August 2018 Reviewed: Aug 18, 2018

Email joyce  |  50-65 years of age  |  Experience level: first safari

good service by mathew. he tried to make best offers and schedules.
5/5

Super communicationwork.
It was our fault we did not manage to realiize the trip he tailored for us at a reasonabe price. Mathee is very open to your wishes and plans!

Borja   –  
Spain ES
Visited: July 2018 Reviewed: Jul 23, 2018

Email Borja  |  35-50 years of age  |  Experience level: first safari

They are really profesional & affordable.
5/5

They have treated me like a boss, expecialy Mathew who was all the time looking for my best and I have to say that ge is super funy guy and super aproachable.
Communication was fantastic, not even a single complaint.
The trip was planned in Kenia ( Nakuru, Naivasha, Masai Mara, Mombasa) Zimbawe & Bostwana ( Victoria falls and Chobe Safari).
Fulfilled my expectations 100%.
Really recommended.

Anna   –  
United States US
Visited: July 2017 Reviewed: Aug 2, 2017

Email Anna  |  35-50 years of age  |  Experience level: first safari

Exceeded my expectations
5/5

I highly recommend Tropical Vacations, Inc. for your travel needs to Africa and other destinations. Mathew Adams - owner of Tropical Vacations, Inc. is a true professional and a man of his word. He gets to know each of his clients and goes above and beyond your expectations to make your travel dreams come true. Mathew Adams and his team made my vacation to Africa unforgettable. I have used Mathew's help throughout my stay and his invaluable advice on what to see and do was very beneficial. Mathew Adams takes care of everything once you call him or email him and I happy to say that Tropical Vacations, Inc has many satisfied clients and repeat business and referrals. I know this because before working with Mathew Adams, I talked to his past clients and they all said that his professionalism and timeliness is what made them use his services and recommend him to others.

As a travel advisor I want to work with honest, ethical and professional tour operators. I found just that using Tropical Vacations, Inc. I will recommend and refer my clients because Mathew Adams has a lot of experience and connections in the travel industry.

So whether you are a solo traveler, a honeymoon couple, a family, a small group or a large group of travelers Mathew Adams can plan an unforgettable time for you. I highly recommend Tropical Vacations, Inc. for travel to Africa and beyond.

Peter   –  
United Arab Emirates AE
Visited: May 2017 Reviewed: Jul 31, 2017

Email Peter  |  35-50 years of age  |  Experience level: over 5 safaris

Amazing!. Reception,timing attention to detail was more than we could expect. A wonderful experience
5/5

The communication waz great with so much attention to detail. The service is compared to none. I've been to other destinations with different agents but this was by far the best. You deserve 5 stars. Frankly my expectations were average but the guys at Tropical were amazing and exceeded my expectations. The safari was great,you guys have an amazingly beautiful country . Such a shame it's not very well marketed. Please get somebody to fix a few roads and traffic

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  • All corporate and/or tour info is provided by Tropical Vacations , not SafariBookings