Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 54
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 60 Reviews
Diane   –  
Uganda UG
Visited: March 2016 Reviewed: Jul 13, 2016

Email Diane  |  20-35 years of age  |  Experience level: 2-5 safaris

Unforgettable Hospitality
5/5

When me and my friends decided to take a day away from home, we weren't sure of where, and how...After looking for a tour operator, we found Simba Africa Expeditions that a friend recommended, she had used their services for a trip to the Murchison Falls last year. So we contacted them by email and the whole process was very easy and fast. They designed our itinerary according to our needs, and we were good to go to Jinja. We were very excited with the rafting, bungee jumping and sightseeing for it was a whole new experience. The meal at the hotel was exceptional. Our itinerary was very well put together, everything was on time and we truly felt we made the best of our time! The weather was sunny making it pleasant and favorable. We appreciate Simba Africa Expeditions for arranging such an amazing trip for us! We look forward to arrange more of these with Simba Africa Expeditions!

Ronny   –  
Belgium BE
Visited: August 2016 Reviewed: Oct 29, 2016

Email Ronny  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing trip in a magnificent country
5/5

From the first e-mail till our arriving in Entebbe, the contact with Simba was great.
They responded very quickly on all our questions we had by e-mail.
When we arrived in Entebbe airport everything went smoothly and an hour later we were already in the Boma hotel.
Our driver and guide for our trip was Alex, really a very good driver and an excellent guide.
He's speciality are birds, but he also gave us lots of info about all the other animals we saw. We really want to thank Alex for the wonderful experience we had in Uganda.
During our trip we were lucky to see the most of the wildlife in Uganda and Alex did everything to make this possible.
So we had a wonderful time in Uganda and treasure all to beautiful memories.
All the lodges that were planned in our trip were great and we also enjoyed very much the food.
Only the lodges that were planned in our trip The Primates Lodge in Kibale and the Semulike Safari Lodge, that were changed without our knowledge in the Lodge Chimps Nest was a disaster, the water in our room was polluted (dark brown and muddy) and when we informed Simba about this problem, they did not do anything to improve our situation. Staying 3 nights in a lodge that is not suitable to receive guests and nobody was taking any action(except our driver, who called many times the head office), give you a very bad feeling.
Even now we don't understand why they changed the lodges, not only one but two.
Also on the program they put that non-alcoholic drinks are included in souper and dinner, but this is not true.
You have to pay for all your drinks at lunch and dinner.
But overall we had a great time, we really enjoyed Uganda and we recommend Simba to all our friends who want to visit Uganda.

Amy   –  
United States US
Visited: February 2017 Reviewed: Mar 2, 2017

Email Amy  |  20-35 years of age  |  Experience level: first safari

A perfect trip
5/5

Simba was complete perfection from the moment I booked our vacation until the moment we departed. I knew I wanted to select Simba from the many options of tour companies because of Linda. From the moment I began communicating with her, she made me feel completely at ease. She responded to me quickly, answered all of my questions, and gave me honest advice. Everything that I asked of her she did. She stayed in constant communication with me, and her performance made me totally trust this company. She actually accompanied our driver/guide to greet us at the airport. Best of all, she greeted me with a hug, rather than a handshake as if we were old friends...and I felt like we were! She introduced us to our driver and guide whose name was Xavier. I would recommend him to anyone of any age from any country. He was amazing! He was kind, funny, knowledgeable, and he can spot an animal from a mile away...which is absolutely what you want while on safari. He wanted my husband and I to be happy at every second of our trip...and we were! What I also loved about him was his passion. He enjoyed seeing the animals and other sights as much as we did! He was right along side me taking photos of the amazing things that we encountered. I cannot say enough good things about Linda and Xavier. As for the trip itself, it was life changing! It not only met but fully exceeded our expectations. Everything went so smoothly. This is a company that you do not have to worry about. They will take care of everything for you. So book with Simba, and then sit back, relax, and look forward to an amazing experience!

Jeanette   –  
United States US
Visited: March 2017 Reviewed: May 17, 2017

Email Jeanette  |  35-50 years of age  |  Experience level: first safari

Amazing Gorilla Hike!
5/5

I had a terrific experience. My guide, Alex Gabiito, was an extremely well-informed birder and terrific driver.

Hazel   –  
United Kingdom UK
Visited: June 2017 Reviewed: Jul 1, 2017

Email Hazel  |  20-35 years of age  |  Experience level: first safari

Fabulous exciting Safari with great tour guide.
5/5

Great experience for a female solo traveller.

All communications were very clear, prior to departure I was given the name, phone number and vehicle description of my guide - Tom. I was picked up at the location of my choice (hotel I had been standing in).

Guide was very knowledgable about Uganda and all the wildlife. During game drives he took lots of time to provide information about the animals and made every effort to ensure we saw as much wildlife as possible. Comfortable vehicle excellent for game drives. Accommodation was of very high standard.

Miles Lohrman   –  
United States US
Visited: July 2017 Reviewed: Aug 4, 2017

Email Miles Lohrman  |  20-35 years of age  |  Experience level: first safari

This was the experience of a lifetime made possible by Simba Africa Expeditions and Alex our guide!
5/5

This experience truly met and exceeded my every expectation! Alex our guide was exceptional. He was knowledgeable, professional, punctual, reliable, and kind. We knew immediately we were in good hands upon meeting Alex. The lodges we stayed in during our safari were top notch. The chimpanzee trekking and mountain gorilla trekking both went perfect with us getting up close to both. I cannot possibly say enough great things about the experience, Simba Africa Expeditions, and most importantly our guide Alex. I would recommend this to anyone!

B-rad   –  
United States US
Visited: August 2017 Reviewed: Aug 5, 2017

Email B-rad  |  50-65 years of age  |  Experience level: first safari

Could not be better
5/5

There is nothing I can say negative about the service provided to us on our tour to see chimps and gorillas. Alex , your guide was a perfect host to the nation of Uganda. He was on time or should I say ahead of time to pick us in Jinja since he knew that that getting thru Kampala was better the earlier the better. Alex is a bird expert and even though I don't have a lot of interest in birds, I do know. The lodges we stayed at were wonderful. One word of caution. Anyone with moderate health problems might find the walks to the cabins a challenge but then again these people should not be trekking.

Glenn   –  
Cameroon CM
Visited: July 2017 Reviewed: Aug 30, 2017

Email Glenn  |  20-35 years of age  |  Experience level: 2-5 safaris

Chimps & Gorillas
5/5

We had an excellent 5 day experience, first seeing the gorillas in Bwindi, and then having some fun game drives in Queen Elizabeth. My absolute favorite part was the chimp trekking in the gorge. Our driver was professional and friendly, our accommodations were comfortable, and the food was fantastic! Thank you for a great time!

Prossy N Froese   –  
Canada CA
Visited: July 2017 Reviewed: Aug 30, 2017

Email Prossy N Froese  |  20-35 years of age  |  Experience level: 2-5 safaris

Best customer care ever!!!!!!!!!!
4/5

Our driver and tour guide gave us the best customer care ever!!!!! Goerge was on time, gentle spirit and speaks well plus willing to protect his clients at all cost. Very pleased with George definitely using him again when in Uganda and will recommend him. Katie was an amazing tour guide at the zoo, she made sure the kids were calm and having a great time. She brings life to everything she does. We all loved the zoo experience. Simba Africa Expedition, thank you for making our visit a wonderful, comfortable one and memorable. I will definitely recommend. I suggest you add the behind the scene package at the zoo to the scene on your website.

Dr. Dhashaka Sivasuriam   –  
Japan JP
Visited: August 2017 Reviewed: Sep 5, 2017

Email Dr. Dhashaka Sivasuriam  |  50-65 years of age  |  Experience level: over 5 safaris

One of the best safari tours I've done
5/5

Awesome! I was a solo traveller and the company provided me with a great driver who spoke excellent English....Mr. Xavier.... and was very knowledgeable about wild life, history, culture of Uganda. He is a great guy who was excellent in every possible way. Always on time, the 4 WD was clean and tidy, kept me entertained and informed about everything. Excellent and safe driver. Attended to all my needs even without asking.
The hotels were great...Sapphire, Kampala...a bit off the road but the food was excellent. Huge rooms with all amenities. Haven lodge in Bwindi...omg...awesome! Simba safari camp...fantastic and great staff! Igongo, Mbarara....the best ever....5 star...great room, food, shopping....truly amazing.
Gorilla trekking was hard but I am proud to say I did it! Photographed a family of 12....14 km hike up steep slopes. Queen Elizabeth park was good but animal density was rather low. But Mr. Xavier showed me the salt making area, fishing village, crater drive and a very secret little twin lakes off the regular track. had an awesome experience with local kids...bought books and stationary for the whole village! I am very happy...Thank you Xavier. Jinja was great....the Begining of the nile...omg....my dream came true! Cruise on Kazinga channel was awesome....plenty of wildlife...elephants, Hippos etc. etc.
Finally the company....Ms. Hajarah was not only efficient but was super quick and made the ideal trip plan for me. Thank you Hajarah....You are great.
The smoothest trip ever....I have been to 53 countries, mind you! Traffic in Kampala was terrible but Xavier and I got a lot of time to chat about everything from politics, history, culture, family etc. etc. He made everything look so awesomely easy! Great travel companion. Excellent driver not only in the wilds but also in the city! Thank you all at Simba! You will always be on my mind.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 54
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0
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