Gondwana Travel Centre
- Located In:
- Size:
- 10-20 employees (Founded in 1993)
- Member Of:
- Namibia Tourism Board
- Tour Types:
- Self-drive mid-range & luxury tours
- Destinations:
- Price Range:
- $66 to $1,367 per person per day (USD, excl. int'l flights)
Reviews
Email Gail | 35-50 years of age | Experience level: 2-5 safaris
Epitome of excellent service - Completely recommended.
We tried to book our self drive tour independently about a year in advance. It is important to book in advance if you have particular places you want to stay - Namibia is becoming popular especially in peak season. September was an excellent month to visit. We didn't find Etosha crowded and the wildlife viewing was mind blowing. I wasn't able to get bookings confirmed independently and UK travel agents couldn't offer me what I wanted and the prices were ridiculous. So turned to CBTS and the service we received from Allison was amazing. Advice given was spot on ( as noted during actual trip), emails were prompt and professional. All bookings went ahead as planned and we were given a detailed itinerary and a great map (all you need) on arrival in Windhoek. Allison even helped us out with some shopping as we arrived on a Sunday and left early Monday am from Windhoek so the shops weren't selling alcohol. We had one problem with Avis ( def not the fault of CBTS) and I was able to ring the Travel agency to help me make sure it was sorted out. And it was sorted. We hope to return to this area and will use CBTS again. Allison is a star. We stopped in on the way back to the airport and was very impressed with the glamourous offices as well.
Email Tim Dawkins | 50-65 years of age | Experience level: over 5 safaris
Excellent customer service from first enquiry to end of trip
As a party of 6 we all had special requests for sites and areas we wanted to visit. We could not find an advertised trip that covered everything we wanted to do. A quick email to the Cardboard Box shop and Alison came back with an itinerary that worked for everyone. From the first correspondence everything was well organised. we had no experience of Namibia and Botswana but the selection of accommodation and trips worked perfectly for all of us. Every communication and question we had was promptly answered by Alison, the travel pack left for us at our first nights accommodation was very useful, this contained a copy of all our bookings, some specialist information on driving, safety etc.. There was also a detailed map with the accommodation, petrol stations and banks highlighted to help us on our trip. I don't think we could have put this trip together ourselves as the vast experience they have on all the accommodation ensured we had a comfortable stay wherever we were.
Email Dave | 20-35 years of age | Experience level: 2-5 safaris
Friendly, professional, efficient - an example to all safari operators!
The booking was handled incredibly efficiently. Allison replied to all our questions and altered/formulated our itinerary as often and as much as we needed. She was always quick to answer emails - even when I thought the office would be closed! She is a total and utter credit to your company... we stopped by on our last day in Windhoek to personally thank her for such a fantastic job. We couldn't have asked for a better helping hand in planning our self-drive trip and plan to use them again next time!
Email Gina, UK | 50-65 years of age | Experience level: over 5 safaris
A true gem in the travel industry
I cannot recommend Cardboard Box Travel Shop highly enough. My travel consultant was Lily. It started with a brief phone call (UK to Namibia !) and Lily suggested I detail my needs in an e mail so she could review and respond. Lily was outstanding. She was quite simply one of the best travel consultants I have ever had the pleasure of dealing with. She worked quickly and efficiently on all our requests. More importantly she was pro active rather than just reactive... a rare quality.. We had a brilliant trip - we will certainly use them when we are next visiting Namibia.
IT
Email Katy | 50-65 years of age | Experience level: first safari
ECCELLENT when you plan all the details of your holiday and also if you need any help during it.
The internet isn't as good as in EU, so the car navigator could stop working: it's better to have a very detailed map.
I also suggest to buy a mobile pre-paid card (there is a box Office into Windhoek Airport); MTC Tango Prepaid is good.
Remember to fuel your car at every petrol station because you might not find any for many many miles.
Lastly, buy a lot of water to take into your car.
Email Peter | 50-65 years of age | Experience level: over 5 safaris
Excellent service - highly recommended
We recently returned from a trip that included 2 weeks in Namibia. Cardboard Box Travel were very helpful in suggestions and bookings. Sonja, the contact there, did a great job. We decided on a self drive tour. The 4x4, accommodation and suggested route were all excellent. I highly recommend the organisation.
NO
Email Arne | 50-65 years of age | Experience level: over 5 safaris
Excellent services!
Have used the Cardboardbox for my arrangements for many years, very staisfied with them! Good communication, quick responses and the they provide and set up your travels ass desired! They provide accomodations after excactly what you want. Good knowledge about places you want to see/do. Set up an itenirary that will suit the days you will spend! Highly recomend them if you are travelling in Namibia or Botswana!
IT
Email Daniele | 35-50 years of age | Experience level: 2-5 safaris
Incredible adventure in Namibia!
We booked two weeks self-driving tour in Namibia and we experienced a great organization from the first day till the end. The tour has been properly planned in all details and we've got all the information in an easy and clear way.
All days have been easily planned with enough time for transferring and sightseeing a nice counrty as Namibia is.
All lodgeges and hotel we staid offered great service, nice rooms and delicious food!
First day we had a very nice introducion meeting with the staff who provided us all the maps,information and suggestion for driving and visiting safely all the counrty.
Absolutely well done !!
Email Jill | 65+ years of age | Experience level: 2-5 safaris
Brilliant company. understood our requirements from first contact and planned a brilliant trip
Communications were speedy and efficient. Service was excellent. We had a named agent, Allison, who took our requirements and made them into a brilliant trip with local knowledge and understanding of the regions we wanted to visit. The organisation exceeded our expectations and we had very good accommodation booked for us, very suitable vehicle for self drive, and were given good local advice to enhance the trip.
It was a great way to see a fascinating country.
Helpful, professional and great service
Great communications, helped work out an itinerary that suited us, nothing was too much trouble, made a trip work so well.
Never had any problems with all the accommodation and had an excellent month touring Namibia and Botswana delta.