Galloping Safaris Staff with Director
Galloping Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2013)
- Member Of:
- ASTA, TATO, TTB & EAWLS
- Tour Types:
- Small & medium group tours (Mid-range & luxury)
- Destinations:
- Price Range:
- $225 to $2,000 per person per day (USD, excl. int'l flights)
Reviews
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Email Tobin | 20-35 years of age | Experience level: 2-5 safaris
Great planning, mediocre execution
We booked a 4 day Serengeti honeymoon through Walter with a 5-day Zanzibar add-on. We chose to book with him because he was easy to communicate with and seemed extremely knowledgeable. The detailed trip descriptions customized for the season gave me confidence that he would arrange a great trip for us.
Altogether, Walter's recommendations for lodging were all spot on. All the accommodation he recommended were truly outstanding.
Reasons for the 3-star review:
1) My most serious complaint was our guide named Anderson. While he was a safe driver, always punctual, and seemed very competent at finding game we had an unbelievably hard time communicating with him and that really put a damper on the trip for us. To give you some background, I have lived in the Middle East and Africa for extended periods of time so I would consider myself adept at speaking with non-native English speakers. However, both me and my wife found ourselves constantly frustrated. Anderson could not teach us much about the nature that we came to see nor could he answer our questions. To be honest, we would ask a question and usually get a completely off-the-wall answer as he didn't understand what we had asked. Eventually driving around gets boring if you don't know what you're really looking at with any depth! Other travelers and their guides we met along the way did not seem to have this issue.
2) There were some permit issues entering two of the parks, each one causing a 1-2 hour delay when we would have preferred to have been relaxing in the lodge. The driver tried to tell me it was the network, the park employees clarified it was poor preparations although didn't further elaborate. I ended up having to pay entrance fees to one park which I did get reimbursed for.
3) Our guide decided to go off the road in Serengeti to get closer to some lions. It was our first day and we had no idea that this wasn't allowed. Sure enough, the rangers came and we had to follow them back towards the airport (nearly an hour away in the wrong direction) for our driver to get a 'ticket.' About 5 minutes into this drive they stopped and motioned our driver out of the car. Next thing we knew our driver was asking us for money to bribe the rangers. I said I would not give him money. A few minutes later we were on our way without paying a fine. I have no idea what exactly was going on... I have no idea if this is a setup or common occurrence but it certainly left a bad taste in our mouth.
4) The airport transfer that Walter arranged for us in Zanzibar consisted of an hour of entrapped salesmanship. The transfer company he contracted was also a 'tour company' and spent the hour pushing countless tour options which we were not at all interested in. We both arrived with headaches.
Bottom line: I would trust Walter's planning again but I'd be weary of your guide. I honestly would go so far as to talk with your guide on the phone ahead to be sure you can communicate. Don't trust other's TripAdvisor notes mentioning guides because ours actually had a few decent comments!
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Email Debra M | 65+ years of age | Experience level: 2-5 safaris
Liar, Cheat, disreputable! Do not use under any circumstances
DO NOT USE THIS COMPANY. My husband and I booked through a great agency in Kenya who outsourced the Tanzania portion of our trip to Galloping Safaris. Walter, the owner, is a liar and a cheat. Read other reviews (wish we'd seen them in advance). We were in Tanzania for 5 days. He hired a 3rd party guide/driver for us, Athman was EXCELLENT. He saved the tour for us. However, Galloping Safaris (GS) had us pay our entry fee into the Serengeti park (even though we'd paid everything in advance). He said he was installing a new payment system and was having problems. We put the $642 USD on our credit card, assuming Walter would do as he said and pay us back when we finished the trip in Arusha. Walter with GS outright lied to us. We wasted an hour waiting for him to respond so we could even enter the park. Next, as we were exiting Ngorogoro crater, we were not allowed to leave the park since GS (Walter) had not paid the concession fee of approximately $100 USD. Our driver, Athman, convinced Walter to go to the bank to immediately transfer the $$. Another hour wasted there. Then we arrived at Tarangire Park, only to find out, once again, Walter at GS had not paid the entry fees. He then asked us again to pay $227 USD of our own $$. We had no choice but to pay, because where else would we go? Yup, another hour wasted sorting this out. Upon our final day, we drove back to Arusha, met with Walter, his wife Glory (a Director of the company) and someone who said they were his lawyer. He did not have the money to pay us back upon our arrival ($869 USD total), instead he wrote and signed what we thought was a legitimate legal agreement that he would wire us the money in 2 weeks. That date came and went, no $$$, more lies from Walter and now zero response from him. He should not be allowed to operate. DO NOT USE THIS COMPANY under any circumstances.
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Email Ken | 35-50 years of age | Experience level: first safari
Unfortunate Experience
Galloping Safaris took our money for a trip they did not deliver. Our hotels were not booked or paid for in advance, as promised. We chose activities that they did not take us on and did not respond to our questions and requests to have our trip as planned. Walter was avoidant of our texts and phone calls, but offered to meet us in person to make it right and explain himself on our last day in Tanzania. We drove for hours to meet up with him and he never showed. Walter has offered to provide my group a refund of some funds, which we accepted, but he has not followed through with that promise. I strongly urge you to pick a different company for your safari.
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Email Melinda | 35-50 years of age | Experience level: first safari
Broken Promises
I booked a safari though Kenya and Tanzania with Galloping Safaris in 2019. Walter provided a nice itinerary for myself, my husband, and my two best friends. Other providers were less expensive, but Galloping Safaris had great reviews, so I went with it. Walter demanded prompt payment, that the money be wired to him immediately, which we did. The safari took place in February 2020. There were several issues throughout, including Walter and his staff not listening to requests to change small parts of our trip, lying about why we couldn't go to a place we planned to go, and skipping events we had paid for all together. We had paid for two nights at The Four Seasons Serengeti, and Walter instead had our guide take us to a less expensive hotel three hours away, one that was riddled with tsetse flies, without letting us know that we wouldn't be staying at The Four Seasons as planned/paid for. We demanded that they take us to the Four Seasons as planned the next day, but when we arrived the staff at Four Seasons let us know that Walter had not paid for our stay, and we were left sitting in the lobby. They told us that Walter often does this, and they do not extend credit to Galloping Safaris anymore, so we would have to wait until he paid to be taken to our rooms. We asked the Four Seasons staff to confirm the rest of our trip with the hotels in our packet that were booked, and not one of them had been booked or paid for. My guess is that Walter is unable to pay for the current clients' reservations until the future clients give him cash, which is why we were stuck waiting without paid reservations even though we had submitted payment in full to him many months earlier.
When we had issues with the trip Walter ran from us, ignored our calls, had our guide disappear. We drove hours out of the way on our last day of travel to meet up with Walter and settle up our issues, and he never showed up.
Through phone calls and emails Walter acknowledged that he was at fault and owed us a refund, which he never sent. We have contacted him multiple times and its always one excuse after the next.
I have traveled all over the world and have never felt as scammed as I have with Galloping Safaris. I strongly recommend that you book your trip with a more reputable provider.
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Email Genese and Joseph | 50-65 years of age | Experience level: first safari
Extraordinary 13 Day Luxury Safari
We have just returned home from our 13-day luxury Safari adventure that included Tarangire, Lake Manyara, Ngorongoro Crater, Serengeti, and Selous. We are both having a little trouble adjusting to all the loud noises, crowds of people, and that lost connection to the presence of wildlife about us. In short, we had a life changing experience that neither photos nor mere words can convey. However, we can tell you what made the experience and adventure possible was all the careful planning and attention to detail that Galloping Safaris provided. We cannot praise Walter Tenga enough for all that he did for us. As promised, Walter was waiting to personally pick us up when our 5am flight arrived and took us to enjoy a wonderful breakfast. Afterwards he reviewed our itinerary with us making sure that all our needs were met.
We booked this trip eight months in advance for my 50th birthday and our anniversary. As I was somewhat nervous, I sent many emails to Walter, with questions, to which he always promptly and patiently replied with explanations and assurances. Four weeks after booking our air travel with Turkish Air and placing a down payment with Galloping Safaris, we were notified that our outbound flight had been cancelled and that we would have to book a different flight. Through emails exchanged with Walter he offered us alternate solutions so that the rebooking could still be managed within the budget of our Safari. Then in March, after paying for the balance of our trip, we read that Azure Selous, one of the camps on our itinerary had closed because of forest clearing in preparation of construction of a dam. After I frantically sent off an email to Walter, we learned that he had already been finalizing a rebooking at another equally amazing camp. I think in the process of trading emails, Walter came to understand my preferences, and made one last upgrade substituting the &Beyond Ngorongoro Crater lodge for the previous Highlands Camp. That change thrilled me beyond words and our stay there was amazing but more so, Walter had apparently arranged a surprise celebration for our anniversary and my birthday as the staff from &Beyond not only set us a special dinner table but also performed a traditional dance and song for us complete with rose petals thrown over us.
And then, there was our amazing guide - Lawrence. We liked him from the moment we met him. His laugh is infectious, his knowledge of the flora and fauna in-depth, and only surpassed by his keen eyesight at spotting animals. We spent many a happy day on game drives with Lawrence and he somehow always managed to locate various animals and position us for not only wonderful photo shoots but also to enjoy intimate moments with the animals where we could observe their special behavior. Like Walter, we cannot praise Lawrence enough. He was the most gracious guide, and wonderful person, always making us feel very special, and sharing insights into the Tanzanian people. It was tough saying goodbye to him when we flew off to Selous.
We had told Walter that we were looking for memorable experience. With Walter’s planning, Lawrence as a guide, and all the wonderful, friendly, and accommodating staff at all the camps and lodges we stayed, we felt very special and genuinely welcome, and had a trip that was every bit as we had hoped for and even beyond.
There are literally hundreds of tour operators offering all types of packages, consider yourself fortunate if you have discovered Galloping Safaris; book with them if you are looking for your trip of a lifetime.
Please feel free to reach out to us with any questions.
Email LRTravels | 35-50 years of age | Experience level: first safari
The VIP safari experience
We have just finished a week safari organized with Galloping and it was the best holiday ever.
I decided to book through this company based on the great reviews they have on trip advisor and I must say that the service we got was even above what you can expect reading the reviews.
Both the efficiency of Walter organizing the safari and the competence of our guide Ayubu were second to none.
The organization was very smooth, I started organizing the trip less than one month in advance, but this was absolutely no problem for Walter. We had many email exchanges and he came up with a tailor made safari perfect for us. We stayed in top end lodges and we were very satisfied with his choice.
Walter will answer your emails within a couple of hours and always very precisely.
Payment of the deposit was also no issue at all. As soon as they get the money they will issue a payment receipt for you. I must say everything was handled extremely professionally.
When we arrived there was Ayubu our guide waiting for us at the airport.
We spent one week on the safari with him and he is an amazing guide, he spotted plenty of animals we would never have seen ourselves and he always knew the answer to all our questions! GPS is his fingerprint and animals must be on the map as we'll ;)
We had constantly the impression of having a VIP safari and be much better served than others, many times we were the first ones to see animals and later there would be other vehicles joining.
And last but not least we truly enjoyed his company during the week.
Ayubu is a very good driver and the vehicle used is very comfortable for the safari. I have some back problem but didn't have any issues on the bumpy roads!
There is even a fridge in the vehicle to keep your drinks cold and if you run out of battery you can charge your device while on the road.
If one day I would be back for a safari I'll definitely organize it with Galloping again.
DK
Email Christina | 20-35 years of age | Experience level: 2-5 safaris
Two great days with Galloping Safaris
We had a great time with Galloping Safaris in Tarangire and Ngorogoro national parks. Walter was very easy to communicate with and quick to reply. Ayubu was a great driver guide, very knowledgeable about the animals, landscapes and with a great sense of humor. We saw so much in two days! Especially enjoyed seeing lions hunt in Ngorogoro. Very nice stay at Simba Lodge with great food.
GR
Email Maria Apostolos | 35-50 years of age | Experience level: first safari
A truly Honest Review about Galloping Safaris
Well, overall we had a very nice and memorable experience with Galloping Safaris.
We highly recommend this tour operator for any safari trip in Tanzania, especially to couples who are looking for a private luxury trip.
If you are seriously thinking of booking your trip with Galloping Safaris, we suggest you to read this long but very honest and detailed review.
It was our first time in Tanzania and our first safari trip.
Doing it as part of our Honeymoon trip, we wanted a private safari for the two of us with a private guide/driver and we wanted to stay at the most luxurious lodges of Ngorongoro Conservation area, Serengeti, Lake Ndutu, Lake Manyara, Arusha and Kilimanjaro.
We started doing some research on the available Tanzanian Safari tour operators back in October 2018. We discussed over whatsapp chatting and video calls and dozens of emails with at least 6 operators. We needed to be sure as it is a common secret that there are many unprofessional companies that would cheat you in every possible way.
We ended up to Galloping Safaris and to Walter personally as he sounded very certain about what he was promising us. He was very responsive and he did his best to secure for us everything we asked for within the budget we had available.
There are also other operators appearing as experts in luxury private safari tours. But guess what...They are far (even 3 times) more expensive that Galloping Safaris without any extra service of what you will get from Galloping Safaris.
With Galloping Safaris we secured the best deal we could as we manage to spend the amount we had initially in mind while we stayed at the most high-end lodges of the area like. To mention some of them:
&Beyond Lake Manyara Tree Lodge
The Highlands Asilia Ngorongoro
Lake Ndutu Luxury Lodge
Kubu Kubu Luxury Lodge
Walter is a very promising professional, he is a hard-selling guy that will earn your trust. He is very well connected to all the Hotels and Lodges Managers. He will try to satisfy all your requests and needs.
Most of the times, he will succeed to do so.
Walter kept for us the best Safari driver, Joshua, a 37-year old guy with a 17 year experience on game-drive in Tanzania. Very adventurous, excellent english speaker, very knowledgeable about everything regarding the area, seasonal trends, animals, plantation, people and tribes, safari secrets. We visited the Maasai village where we had an amazing experience there. We had a very good time with Joshua as we were discussing with him throughout our trip spending with him at least 6 hours per day. He was very fun but also very careful and cautious at the same time. He was an amazing driver with an outstanding instinct about where we should be driven in order to see lions, cheetahs, hippos, wildebeest, elephants, zebras, giraffes etc.
We spent with Joshua the first 4 days of our main safari trip in Ngorongoro, Serengeti and Lake Ndutu.
Over the last 2 days, visiting Lake Manyara, Arusha and Kilimanjaro for hiking, we had another guide/driver named Kennedy. He was very kind and helpful and fun but he didn't have the excitement and the instinct of Joshua nor he was such a good driver.
One negative comment is that although we have asked for 2 pairs of binoculars to find inside the Safari 4x4 truck and we received a written confirmation about it, there was only one pair and in a very bad condition. So, when we came across to animals that were far away we could not enjoy them not even with binoculars.
Apart from the Safari trip, we planned to spend 5 days to Zanzibar prior to safari. We asked Walter from Galloping safaris to make a research on 5-star beachfront resorts. The truth is that by the time (beginning of November 2018) we started looking for hotel in Zanzibar, the best resorts seemed to be already fully booked for the period of New Year's eve.
Our options were extremely limited. Walter managed to reserve a room at Neptune Pwani Beach Resort and spa which was a 5-star resort. We asked for a Sea front Ocean View Room and we received a written confirmation from Galloping Safaris about it.
However, when we arrived at the hotel, the front desk personnel had no idea about the room we had booked and pre-paid the 35% amount of it via deposit.
Unfortunately, the room was terrible and it did not correspond to a 5-star accommodation. We wouldn't rate it not even as a 3-star.
No adequate light blocking when the curtains were closed as the fabric was not blackout. We could not stay in bed and sleep after 7 am. We managed to stick some black plastic bags on the windows but again the problem was still there as there were other windows high enough that we could not close.
Another aspect of the poor accommodation and room amenities was the bathroom and toilet. In fact it was open space with the remaining room and the bedroom as there wasn't any wall or door to close only some wooden grilles with open gaps in between the wooden components. As a result, it was impossible to have any privacy inside the bathroom or the toilet. Not convenient at all for newly married couples...
The breakfast and the food in general in every single restaurant of the hotel was simply terrible, extremely salty and not what you would expect from a 5-star resort. We had paid for an all-inclusive package for alcoholic. However, they charged us for the wine we had over dinner.
The personnel was over all uneducated, not speaking english. Some of them were rude but there were also a couple of exceptions.
In general, our accommodation experience in Zanzibar was terrible and although this was not a Galloping Safaris' fault, we would expect that they would have protected us from experiencing such a terrible stay especially during our honeymoon and new year's eve period.
The positive aspect of Zanzibar was our butler/private guide there named Mussa Hassan from "Zanziplanet Tours & Travel". Mussa is a Galloping Safaris' external colleague who is taking care of the customers visiting Zanzibar. He is an amazing guy in every single aspect. He is very well respected in Zanzibar, very well connected to Hotel and high-end restaurant managers, very adaptable to customer's needs and last minute changes.
We believe that if Galloping Safaris had introduced us to Mussa Hassan and Zanziplanet Tours and Travel early enough, at the time we were searching for our accommodation in Zanzibar, we wouldn't have ended up to Neptune Pwani Resort and Spa as we are sure that Mussa, who lives and operates to Zanzibar, would have found a better solution for us.
KR
Email Eunjung | 20-35 years of age | Experience level: 2-5 safaris
unforgettable experience!
I have done the game safari in Serengeti couple years ago with my friends. But this time I went with my mom and it was her first time. Our game drive was for 3 nights and was with a private guide Laurence, and the experience was completely different than the last time not only because of the luxurious hotels we stayed in (like four seasons) but also because of the amount of various animals I was able to spot. Laurence was extremely knowledgeable, very nice, and made sure we experienced the best of the best for those days. I saw more animals in one day than altogether last time, including cheetah and leopards. One time we saw more than 10 lions together in a group, once mating, once with their cubs, and altogether I think we saw lions almost 20 times during the trip. I took some videos almost like national geographic films too! We were also fortunate to do balloon safaris and catch the migration of wildebeests and zebras. It was endless scenery of them from the balloon, was able to see all their trails, also spotted a lion from the top. I think we had the best weather and timing to do the balloon safaris, it was certainly worth it.
Upon returning, my mom is already wanting to go back second time and recommending her experience to all of her other friends. Thank you all!
SE
Email Sara | 35-50 years of age | Experience level: first safari
A wonderful family safari
Galloping Safaris and Walter helped me organize a fantastic 5-day safari for my family with four teenagers this Christmas. From the start Walter was very easy to work with, and helped me create an itinerary exactly how I wanted it. I very much appreciated how he helped me book just the lodges I had selected from my own research online.
Upon arrival to Kilimanjaro Airport we were met by our guide Maningo and driven to Four Point by Sheraton in Arusha. This hotel was perfect for the first night before starting the safari. Food was excellent and the rooms were very modern and clean.
The next day we did an all day game drive in Lake Manyara and drove to Ngorogoro Sopa Lodge for a two night stay. The hotel is conveniently located on the rim of the crater with easy access for the safari. The full day game drive the next day was a safari-on-steroids experience, and we saw a great number of animals.
On the third day we drove to Serengeti and the wonderful Dunia Camp. The fourth day was a full day game drive in Serengeti, which let us complete the Big Five, and experience the Great Migration.
On the fifth day we had a final morning game drive on the way to Serengeti Airstrip for our flight back to Arusha and on to Zanzibar.
A very warm and special thanks to our guide Maningo. He was truly knowledgable about the animals, and spotted animals that we could never have seen ourselves. His driving was very safe and comfortable. On top of that he was a great and fun guy to spend time with. I would recommend him to anyone going on safari in Ngorogoro/ Serengeti.