Reviews

Sort By: Date Most Helpful Rating 41-50 of 55 Reviews
Daniel   –  
Argentina AR
Visited: March 2018 Reviewed: Mar 15, 2018

Email Daniel  |  50-65 years of age  |  Experience level: 2-5 safaris

Very good safari experience
5/5

We received a very cordial and formal treatment from Paper Jet. In particular Justin with whom we were in contact offered us different alternatives and suggestions to have a good experience in the short time we had available (2 nights). In the Mavela lodge in which we were staying the attention was very good and we enjoyed the time of the game drives early in the morning and at sunset. The food and facilities were of very good quality as well as the treatment of the guides and the employees of the lodge. The grass was very high which conspired to see a lot of wildlife but we could also appreciate rhinos, cheetahs and lions in the different game drives. The transfer from Durban to the lodge in the company of Justin were very enjoyable in the company of Justin with whom we could talk about different topics. On our way back, as we had time before leaving from Durban to Johanesbourg, we were able to visit Durban enjoying a city tour that we had not originally planned.

Nick R   –  
New Zealand NZ
Visited: April 2018 Reviewed: May 6, 2018

Email Nick R  |  50-65 years of age  |  Experience level: first safari

Family experience of a life time made easy
5/5

PJ headed by Justin managed our Phinda experience flawlessly. Highly professional and communicative throughout. If its your first time for such an adventure these are the guys to work with.

Christine   –  
Singapore SG
Visited: May 2018 Reviewed: May 12, 2018

Email Christine  |  20-35 years of age  |  Experience level: first safari

Reliable, professional and friendly, first class service throughout
5/5

PaperJet Travel made our first safari experience a dream come true. From advicing on the best timing international flights to take, to booking all our domestic connecting flights, car transfers, the loveliest lodges within our budget (Kings Camp in Timbavati and Nottens Bush Camp in Sabi Sands were perfect) and hotel in Joburg for our overnighter, Justin from PaperJet saw to our every need and made things seamless and fuss-free for us. While emails might take a while to get a reply at times during their peak periods, at other times promptly addressed within a day or two, no question was deemed irrelevant by them and we always received detailed information and assurance. Even when on the safari, we enjoyed peace of mind knowing that Justin would be just a call or message away when he reached out to us to check that all was progressing well. Overall, we couldn't praise PaperJet enough and were extremely pleased with ourselves for making the right choice to go with them. One couldn't hope for more!

Bert   –  
United States US
Visited: May 2018 Reviewed: May 21, 2018

Email Bert  |  50-65 years of age  |  Experience level: first safari

Fantastic Service - Found me Exactly what I wanted - HIGHLY recommend
5/5

Justin at Paperjet Travel really listened to me and patiently put together options until it was exactly what I wanted. For months he answered every question I could think of with expertise and courtesy, even before I put down the deposit. I wanted a safari that was more exclusive, away from the crowds, during very specific dates. I wanted to stay in two different camps so that I would have a better chance of seeing all the animals. I saw every conceivable animal. The two camps were top notch from beginning to end (Kings Camp and Nottens Bush Camp) - the facilities, the food, the service, my room. All beyond expectations. I also specified I did not want to pay a single supplement. Because it was mid-season, Justin came through on that front as well. This was end of May (mid-season), and I had been worried about a possible scarcity of animals. Nothing could have been further from the truth. The weather was pleasant during the day, and we wore jackets in the early morning and in the evening. I really lucked out by stumbling upon Paperjet Travel. Trip of a Lifetime.

Ritu   –  
India IN
Visited: May 2018 Reviewed: Jun 14, 2018

Email Ritu  |  35-50 years of age  |  Experience level: over 5 safaris

Once in a Lifetime Experience delivered by Paperjet and we want to be back for more:)
5/5

Ever since our first communication with Paperjet regarding bookings they continued to live up to our extra high expectations since they were highly recommended by my sister who had recently traveled to SA. Justin Perumal, in particular, has been extremely professional and pleasant in his communication with quick response time and attention to detail. They designed a perfect itinerary for us and we couldn't ask for more! To put things into perspective we've done a fair bit of safari travel overseas, so this first African adventure with our seven year old boy had to be special; and Paperjet made that happen (at every step). We had remarkably extraordinary sightings and the places we stayed at were all wonderful- AMBIENCE, FOOD, PEOPLE, SERVICE- ALL PERFECT so have to give Paperjet a thumbs up!

Chandan K Mateti   –  
India IN
Visited: June 2018 Reviewed: Jun 26, 2018

Email Chandan K Mateti  |  50-65 years of age  |  Experience level: first safari

Justin Perumal, of Paperjet Travel, provided us with a wonderful Safari option, at Phinda Reserve
5/5

Post our Comrades Marathon, we were looking for a Safari experience, close to Durban.
We were fortunate to have connected with Justin Perumal, who took over our planning and scheduling and provided us with an unforgetable Safari Tour, at Phinda Game Reserve.
His meticulous planning, prompt and up-to-speed communication, and clarity of thought gave us full confidence that we were in good hands.
His recommendations were spot on, giving us maximum benefit on the time at hand, and the budget we had.
The Safari was per se, amazing - we sighted the Big-5 and more (not once but repeatedly). We were staying at the Phinda Forest Lodge, which was an amazing place - hospitality, service, comforts, food - you name it, par excellence.
Our Ranger, Warren Oosthuizen was an amazing guide - it was as if he could smell out where the animals were hiding/moving and we would be off on a Off-roading to get close!
Over all, an unforgetable life long memory was created! A big thank you, Justin Perumal!!

Steve Donnelly   –  
China CN
Visited: July 2018 Reviewed: Aug 7, 2018

Email Steve Donnelly  |  50-65 years of age  |  Experience level: 2-5 safaris

Dispite an ever changing brief, Justin took it in his stride and came thru with the goods ... Super
5/5

What started off as a relatively last minute decision to do a short Safari in South Africa ended up with an epic 2 week holiday in covering many parts of South Africa thanks to Justin's ability to actively communicate with us prior, during and after our visit. It all started with "We have two weeks available and our family of 4 want to go on Safari". Based on this and a couple of locations we had to be on certain days, Justin put together an itinerary that saw us do all the things we wanted to see plus more, with just the right balance of independence vs support. This is for sure down to Justin's focus on communicating with us effectively throughout, making sure that we were aligned and challenging us with options we did not know existed. Twice the holiday expected thanks to Justin and PaperJet. Highly recommended.

Bert   –  
United States US
Visited: May 2018 Reviewed: Jan 21, 2019

Email Bert  |  50-65 years of age  |  Experience level: first safari

Unbelievably personalized service creating my IDEAL itinerary - could NOT have been better!
5/5

Jason worked diligently, generously, congenially, and with complete knowledge of the camps, experiences, and costs of what was available. We exchanged many emails during which time he was informative, courteous, prompt, and proactive. He tailor made the trip that was right for me, listing to all of my needs and requirements. The two camps I visited, and by his recommendation, were absolutely flawless in terms of amenities, service, ambiance, excellent meals, creative surprises, and excellent animal viewing... The trip was successful and memorable beyond my wildest dreams. I highly recommend Jason and Paperjet.

Valerie   –  
Singapore SG
Visited: January 2019 Reviewed: Feb 11, 2019

Email Valerie  |  20-35 years of age  |  Experience level: first safari

Perfect Honeymoon Trip, all thanks to PaperJet and Justin!
5/5

Husband and I decided on South Africa for our honeymoon with PaperJet after a friend's recommendation and it was beyond perfect. The entire 2 weeks trip was planned very nicely, from learning about the history and the arts to doing adventurous activities like the microlight flight and going on safari game drives. All the details were very much paid attention to as well. Justin also made the itinerary rather flexible to accommodate our needs and ensured we got the best time while being there! What was interesting was the element of surprise when the itinerary stated that the day was meant to be a free day, but Justin decided to take us places to explore Durban instead. The accommodations were excellent and the transfers by Justin and Thabo made us feel very welcome and we definitely gained much knowledge about the country during our conversations with them.

We are definitely very pampered on this trip with the itinerary planned and would contact Justin again if we were going back there! Thanks, Justin and team for this honeymoon trip of a lifetime!

Mary and John S.   –  
United States US
Visited: March 2019 Reviewed: Apr 13, 2019

Email Mary and John S.  |  50-65 years of age  |  Experience level: 2-5 safaris

A superlative trip, hassle free, all details taken care of behind the scenes.Choose PaperJet/Justin!
5/5

We are so happy we chose PaperJet to book our seven day pre-cruise South Africa vacation. Justin Perumal was great at communicating with us via email and presented carefully edited options for us to select from. The tours he arranged couldn't have been better. We stayed in luxury accommodations so one might expect we would have had a lovely time. But, the true test of a travel agent is when things go wrong. PaperJet had booked lodges for us in Phinda Game Reserve a year in advance. AndBeyond (Phinda) later sold our reserved villa to someone else! Justin pushed them to make it right and we were offered a chance to upgrade to the exclusive-use Homestead -at a reasonable price. WOW! Happy result after a near disaster. If you are planning a trip to South Africa, you want Justin and PaperJet on your side. The trip was flawless. Once we landed in South Africa, not a detail was overlooked. Transfers, tours, accommodations- we just had to relax and let the vacation unfold. We will return to South Africa and we would only consider using PaperJet.

Average User Rating
5.0/5
Rating Breakdown
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