Trip Advisor Africa Safaris
Trip Advisor Africa Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2012)
- Tour Types:
- Short mid-range tours (½ to 3 days)
- Destinations:
- Price Range:
- $100 to $300 per person per day (USD, excl. int'l flights)
Reviews
MX
Email Sergio | 20-35 years of age | Experience level: 2-5 safaris
I feel that Seth steal money
Seth offer packages at “very good prices” like we tells you that you are going to travel in a landcruiser and middle range cruises and the reality is that you use vans and you stay in tented camps.
We have talked with other persons about this and they were possibly scammed too
He makes a lot of pressure to pay for a safari when services are not confirmed
MX
Email Adriana | 35-50 years of age | Experience level: first safari
Seth is possibly a scammer! AVOID!
I contacted this man to make a Safari, because contact him I had checked out other options with other companies.
Long story short he offered a Lodge called AA Mara for all my group, all the other companies told me this lodge was not available but he said he had it and that the lodge was already booked for my group, I called the lodge to ask about this “booking” under my name or Seth name or company name and they said they didn’t have any booking from this man.
We gave 500 USD deposit and he said that he wasn’t going to give us our money back when we didn’t confirm to him about this, we were talking about either going to the safari or only make a city tour in Nairobi.
He was very bad replying to us and we said like we wanted to go to the police and he just made fun at me.
I lost 500 USD which I don’t care but hopefully I DIDNT transfer the rest of the money… he was very very very very insistent to make all the transfer,
WATCH OUT! The bank account is in Uganda not Kenia and this leave every one unprotected because once you transfer he stops replying you
*Screenshots removed for privacy reasons.
Reply from Trip Advisor Africa Safaris
Posted on Sep 1, 2023Hi Andriana,
I apologize for the inconvenience concerning reservation deposit of $ 500 which you send to our bank account . I understand that this cause a lot of inconvenience a above all money without proper reason is also very painful, especially the money which was meant for your group vacation.
After doing a lot of investigation even after your group arrive, to day morning, I visiting my web hosting, and I found that indeed you send the deposit, however there are some one who hack our account, and you were talking with someone else but not me.
Currently Mr Roman and the three others people are in Masai Mara, though they paid full amount , I am waiting for them tomorrow so that we can solve this problem, We will agree on how you will get your money back since the mistake is on our side,Please may I also get your account number so that I can refund this money back, since the mistake is on our side,you sand the deposit as per our agreement but our account was hacked by someone else. We have alredy move with speed and our web hosting has already change everything concerning this, and I hope this will not happen again.
Sincerely
Seth Vincent
Director