Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 15
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 15 Reviews
Sophie   –  
United Kingdom UK
Visited: June 2017 Reviewed: Jul 24, 2017

Email Sophie  |  20-35 years of age  |  Experience level: first safari

Amazing experience with great guides
5/5

Wow, what an experience. From the first initial contact with Immaculate to the final farewell at the airport we couldn't have asked for better service. Heri tours were able to tailor the tour to our needs including picking us up from the airport and a few extra nights accommodation either side of the safari. We met our guide Mike and immediately felt at ease. What he didn't know about animals isn't worth knowing! He was able to give us facts about the different animals and knew where would have the best chance of spotting them! Our chef, John, was amazing too. He was able to knock up all sorts of meals from the basic of ingredients using only camp stoves! I couldn't recommend this company highly enough! Fantastic experience with great memories!

Jonas   –  
Germany DE
Visited: July 2017 Reviewed: Jul 23, 2017

Email Jonas

Good budget safari with Heri
5/5

Mike was an excellent guide with extensive knowledge. He was open to our wishes and went out of his way to assure we had a memorable safari.
Immaculate, the manager, responded very quick and was always helpful. She showed good flexibility to our needs and made a very good offer compared to other companies.
The quality of the food was varying, but it seemed like every other budget safari got the same food.
We would definitely book again with Heri Africa Tours.

Romain & Laetitia   –  
United Arab Emirates AE
Visited: July 2017 Reviewed: Jul 16, 2017

Email Romain & Laetitia  |  20-35 years of age  |  Experience level: 2-5 safaris

They truly care about clients!
5/5

We're just back from 2 weeks in Kenya, Tanzania & Zanzibar and Immaculate welcomed us in Tanzania for an amazing 2 days safari in Manyara Lake and N'Gorongoro crater! Her and her team truly care about us by asking what we wanted to see the most in order to brief the driver. Driver was excellent, no need to ask for anything since he was anticipating everything - stop to take picture, break to go to accommodation,...The chef as well prepared the meals carefully. We strongly recommend anybody who want to go to Tanzania to go with them!

Fiona Cooney   –  
United Arab Emirates AE
Visited: June 2017 Reviewed: Jul 1, 2017

Email Fiona Cooney  |  20-35 years of age  |  Experience level: first safari

It was the most amazing 3 days of my life!!!
5/5

Immaculate and Mike did an outstanding job putting our trip together, they were so kind and accomdating from start to finish.

Karwan   –  
Iraq IQ
Visited: March 2017 Reviewed: Apr 19, 2017

Email Karwan  |  20-35 years of age  |  Experience level: first safari

Amazing four days safari
5/5

We took the services of Heri Africa Tours for a 4 day Safari and all I could say is that Immaculate and her crew were excellent in all aspects. The communication and organization were very efficient. Three weeks prior to our trip, everything has been sorted out and we’ve been in touch for questions which were greatly handled. Immaculate went beyond her job to provide us info on visas, vaccination, transport, accommodation, etc. We couldn’t ask for more. I personally enjoyed how the whole trip was made special by John the chef, Mike the driver/guide, and Immaculate our main contact.

The trip was affordable and way lower as compared to other tour operators we asked quote from. We expected a low quality service with the price we bargained for but we were surprised that everything has been up to standard. I highly recommend Heri Africa Tours if you want affordable yet quality tours to Serengeti, Tarangire, Ngorongoro, Moshu and Arusha. Thanks for organizing such an amazing trip for us.

J.   –  
United Kingdom UK
Visited: February 2017 Reviewed: Apr 12, 2017

Email J.  |  35-50 years of age  |  Experience level: first safari

Amazing experience with the best guide
5/5

The best tour at the best price with our charming guide making the Safari an unforgettable experience

Perico Pineda   –  
Angola AO
Visited: March 2017 Reviewed: Apr 9, 2017

Email Perico Pineda  |  35-50 years of age  |  Experience level: 2-5 safaris

Superb 4 day trip by Heri Africa Tours
5/5

As it was our first time to travel to Tanzania, it was a bit overwhelming to even start planning a 15 day trip to the country - starting from Dar Es Salaam to Moshi and Arusha then Zanzibar and back to Dar. Through a friend's personal recommendation, we contacted a local guide who gave us a ridiculous quote for a 7 day tour. Frustrated, we asked for help from other expat friends who work in Dar and searched for budget tours as well. Luck turned out when we found Immaculate's Facebook Page. Immaculate responded well to most of the questions we asked re visas, yellow fever vaccination, transits, and most importantly - details on our planned Safari trip. She gave us a detailed and clear itinerary for Tarangire, Serengeti and Ngorongoro and to our surprise, a quote which suits our budget. Two weeks before our trip, we've been in close contact with Immaculate to sort out the minute details of our trip, making sure that we maximize our time, save on costs and enjoy. Immaculate was very helpful in dealing with our hotel reservations (giving us choices and tips), bus arrangements (Dar to Moshi), and flight bookings (Arusha to Zanzibar). She gave us advise on how to improve our 15 day itinerary and gladly answered all our questions (even calling the immigration in Dar just to make sure we had the relevant info re visa and yellow fever vaccination).

When we reached Moshi, she volunteered to pick us up from our hotel and give us a free tour to the waterfalls and hot springs since she has a client doing the tour anyway. It was a very thoughtful offer and by doing that we met another lovely traveler who later became a friend. In Arusha, Immaculate took us to our hotel, making sure that we had everything we need and that we're comfortable. In the morning, we were picked up on time by her friendly driver and the 4x4 car ready for our Safari.

The whole Safari experience exceeded our expectations. Earlier on, we were warned by friends and other travelers about fly by night tour operators, sub-standard services, etc. especially when taking budget Safaris. Turned out, we had the best experience with Mike (driver and guide), Immaculate (managing director) and John (chef). Immaculate joined us during our Safari, making sure that we enjoy our trip and all our needs were met. Mike, on the other had, did his best to answer all our questions and patiently showed flexibility to accommodate our requests. John, our wonderful chef, was also very friendly, flexible and accommodating.

In the 4 days that we were on Safari, we enjoyed every bit of it. Each day was carefully planned, packed with game drives and other side trips. We enjoyed the special trips to the Maasai villages, buying a goat for our barbecue dinner, a quick visit to the Olduvai Gorge, and picnics near the lake and under big trees in the savannah. Immaculate made sure that what's on the itinerary was followed and not rushed.

On our last day in Arusha, Immaculate showed us around the city before our flight in the afternoon. We enjoyed visiting the Cultural Arts Center, containing amazing artworks from various artists not only in Tanzania but in Africa as well. The whole morning was relaxing. A few hours before our flight, Immaculate took us to the airport.

Our whole experience with Heri Africa Tours made us appreciate our trip to Tanzania even more. There was no dull moment during the trip, communication was very efficient, the driver and guide provided was very friendly-humble-knowledgeable and fun to be with, arrangements were superb, itinerary was completely followed, no extra or additional charges even when we were with them for 6 days (for a 4 day trip), personalized service, and professional way of handling our needs. I couldn't ask for more.

We also organize tours in the Kurdistan region of Iraq (www.kurdistantours.net) and so we know what it looks like to have quality service. Immaculate and her crew surely exceeded our expectations. We highly recommend their company to anyone who wants to experience Tanzania in a meaningful way.

Anna   –  
Poland PL
Visited: March 2017 Reviewed: Mar 30, 2017

Email Anna  |  20-35 years of age  |  Experience level: first safari

Perfect Africa experience fit to the needs of every type of travellers.
5/5

Heri Africa Tours is definitely the best choice. After just a few questions, Immaculate - the owner - exactly knows what you would like and she prepares the perfect tour, she arranges the perfect accommodation and picks the perfect locations. This was the best experience in my life! All thanks to Heri Africa Tours!

Bernard marjorine   –  
France FR
Visited: March 2017 Reviewed: Mar 10, 2017

Email Bernard marjorine  |  20-35 years of age  |  Experience level: first safari

Perfect !! Excellent !! I recommand heri africa tours
5/5

Excellent !! I recommand heri africa tours we jave enjou our day tour

EriZan   –  
Latvia LV
Visited: February 2017 Reviewed: Mar 5, 2017

Email EriZan  |  35-50 years of age  |  Experience level: first safari

First Africa safari experience
5/5

When we planed our trip to Tanzania, we wrote to several companies as they didn't have prices on their pages and were quite surprised about high safari prices. And then luckily we found safaribookings.com site with offers from different safari companies. As we already had booked hotel in Arusha, we choose two one day safaris- to Tarangire and Arusha park with Heri Africa Tours as they offered reasonable price for safari. About tour booking it was pleasure to contact with manager Ima, very responsive and responds very quickly. She and driver/guide Tom met us in the hotel day before tours and give all necessary information about next two days. We are very satisfied with tours and definetely can suggest this company. Thanks Ima and Tom, we had lot of fun and it was great to met you.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 15
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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