Reviews

Average User Rating
4.4/5

Rating Breakdown
  • 5 star 28
  • 4 star 5
  • 3 star 1
  • 2 star 2
  • 1 star 1

Sort By: Date Most Helpful 1-5 of 5 Reviews
Christopher   –  
Rwanda RW
Visited: November 2018 Reviewed: Jul 2, 2019

Email Christopher  |  20-35 years of age  |  Experience level: first safari

Satisfying
4/5

African Habitat Safaris never disappoints,
I was a bit stranded on how i'll find a perfect fit place in Kigali, and they just came in handy- the operators are super Friendly (Rachael Obonyo), good customer service and experience..Thanks African Habitat Services, you are literally making lives easier out here :-) Cheers!

Arne and Kirsten   –  
Denmark DK
Visited: July 2017 Reviewed: Jul 29, 2017

Email Arne and Kirsten  |  65+ years of age  |  Experience level: 2-5 safaris

Unforgettable safari
4/5

We were a Danish family consisting of 6 persons aged from 13 to 68 years. We were put together with 2 persons more, so we were 8 passengers. We had an extraordinary, fantastic experience in Masai Mara - we succeeded in meeting lots of different animals including the big 5 (except the rhino). We had a very dedicated and well-informed driver/guide, mr. Obama himself, who contributed to a high spirit in the vehicle and in the evening. Rachel Obonyo from the company was always very helpful and attentive. We loved the camp. It was simple but charming and the food was excellent.

Michelle   –  
Germany DE
Visited: March 2017 Reviewed: Mar 8, 2017

Email Michelle  |  20-35 years of age  |  Experience level: first safari

Fantastic safari - but make sure they come and pick you up!
4/5

The safari was absolutely fantastic, incredible experience.
Only one remark: they mentioned several times they would come and pick us up at the airport and never showed up. Only after several non replied calls they asked us to take a taxi and meet them in the office. Not ideal if coming from a long flight with other arrangements!

Reply from African Habitat Safaris
Reply from African Habitat Safaris
Posted on Mar 9, 2017

Hello Dear Mitchel.
Thank you very much for the feed back and the 4* rating. We are glad you did enjoy the trip with us irrespective of the airport pick up disappointment. Kevin was assigned to pick you up and we were also surprised he dint show up, I did discuss this with him, he admitted he did miss the timing/ overslept and there will be no repeat of such. Am so sorry and i will personally ensure this do not happen again.

Kindly, with the timing and Traffic in Nairobi most so in the morning driving to the city, the best option was to ask the Taxi guy to drive you to our office and simon did tell you he was to pay for the transfer, i believe he did pay the taxi guy.
We do not always allow our clients to incur extra charges on such matters, we always deliver as promised. Our clients are our supreme and we value you most before any-other thing my friend.

Kindly accept my sincere apology and i promise on behalf of the entire African habitat team that there will be no repeat of such. Otherwise thank you very much and looking forward to see you again in the future. Our door shall forever remain open for the both of you and any other person..
Be blessed.

Rachel Obonyo
+254 719 182 308

Maureen   –  
Qatar QA
Visited: April 2016 Reviewed: Oct 4, 2016

Email Maureen  |  20-35 years of age  |  Experience level: first safari

Its good and I love everything in Africa that is the culture. Africa is the best for vacation.
4/5

Best because it's easy and fast and its available all the time

Josephine   –  
Germany DE
Visited: August 2015 Reviewed: Jun 24, 2016

Email Josephine  |  20-35 years of age  |  Experience level: 2-5 safaris

My experience was Amaizing the staff were friendly and we enjoyed our trip.
4/5

I did a tour Samburu 4 days and my family were soo happy the operators were good and they comunicated frequently with us Rachel and the rest can't wait to do this year again.

Average User Rating
4.4/5
Rating Breakdown
  • 5 star 28
  • 4 star 5
  • 3 star 1
  • 2 star 2
  • 1 star 1
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