Bushbaby Calls Team
Bush Baby Calls
- Located In:
- Size:
- 5-10 employees (Founded in 2012)
- Member Of:
- HATAB, BOGA & Botswana Tourism Organisation
- Tour Types:
- Custom mid-range tours that can start every day
- Destinations:
- Price Range:
- $270 to $870 per person per day (USD, excl. int'l flights)
Reviews
NL
Email Sophie | 35-50 years of age | Experience level: 2-5 safaris
Most amazing experience, a custome made safari that made our dreams come true!
We had limited time and before we went we described our wishes, safari and boattrip through the delta. IT was all possible. The service was excellent, the food that was made fresh at the camp site. Lovely we even had scrambled eggs at sunrise! We had a Nice tent, slept amazing and muscito free and even had a warm shower!! But we mostly enjoyed Oké the kind ranger who thought us so mutch about the animals, their behaviour. Hè saw everything even while driving through the rough environment. Hè was a true gentleman and made us feel at home and safe immediately. I would recommend this to any one! Best days ever!!
Email Sara and Rob | 50-65 years of age | Experience level: first safari
Makoro and Moremi safari
Our safari was organised by Destination Okavango who found Bushbabycalls and tailored the trip to suit the interests of my husband and I. We'd looked into group safaris but couldn't find anything for our dates and had one quote for an individual safari which was higher than that of Bushbabycalls so chose them. We had a meeting with MG the afternoon before the trip and he explained the plan - drive to mokoro station, mokoro trip to wild camp site on an island 2 nights there and then drive a few hours to northern Moremi for 2 nights camping between Xanakaxa and Third Bridge, then our final destination near Khwai. Some things had to be organised at the last minute which took up a little time . Satellite phones meant MG could organise things from afar and communicate with our guide Glenn. We had requested a guide who knew about birds and Glenn was excellent . He knew exactly where to look and helped us identify around a eighty birds in the last 4 days - my favourites were a carmine beeeater and a ground hornbill. Glenn was familiar with the roads and other guides in Moremi and enabled us to see a leopard and youngster up a tree, two packs of wild dogs and a striped jackal, plus countless antelopes, zebra and giraffe. We were told how hippos communicate and how a dominant male rules the roost. We had a lot of enjoyment listening to hippos harrumphing to each other while we lay in our tent in the evening. We could stand up in the tent and the sponge mattresses with sheets and pillows were very comfortable. The shower had nice warm water and the pit toilet served the purpose. Our cook Nike was a genius at producing tasty meals from a wood fire. We had our own driver as well as the cook and guide. They looked after us so well, making us feel comfortable and chatting about their lives and about wildlife. Everyone spoke very god English as well as Setswana. The trip on the mokoro was so peaceful , being punted through water lilies and greenery. Our guide there Opa was only 23 but had been to a school specially for guides and took us on a walking safari where we saw elephants and red letchwe. He also managed to get the mokoro very near a group of hippos so we could observe them at close quarters. MG was very solicitous and told us we could ask the staff to change the plan if we'd prefer to do something else, but their plan suited us fine. We hadn't given any thought to the journey from Maun to Moremi which was on an unmade road, so very dusty. We wore sunglasses to protect our eyes but everything was covered in dust by the time we reached the camp. The shower was very welcome that night. All in all an excellent trip. We definitely recommend Bushbabycalls.
NL
Email EW | 50-65 years of age | Experience level: 2-5 safaris
Worst customer service ever with too many lies.
Four years ago we did make a gamedrive on our own in Moremi N.P. Unfortunately we got stuck and so we decided in 2018 to go again, but now we did book a “professional” gamedrive. Not cheap, but we really wanted to see the park this time.
Unfortunately we did get disappointed again. In a very uncomfortable car and an incompetent guide we did not see what we wanted to see. The guide did not know his way around and lucky enough we had still the map of 2 years ago, otherwise we had to spend the night in the park for he could not find the exit. He was alo unable to find the Black Pool. So sad, because other guides did see some lions there. During the day we saw that nothing did work on the dashboard of the car and that the tires he no profile at all. Because the guide could not find the exit we left the park too late and therfore he drove too fast and if we had not seen a big whole in the road we would have ended up in hosptal. But the emergency stop he had to make because of this, was the end of the car as well. Gladly another car picked us up after a while and did bring us back to Maun.
Of course we did complain and the result was that we should get a refund and than the misery started. Because I am working in travelbusiness I did not go on the internet with this story, to give Bush Baby Call the opportunity to solve this issue in the proper way. He promised to refund us and that was ok with us inspite of our disappointment missing Moremi again. But now after 1,5 years we run out of patience and are really finished with all the lies he told us. A few examples of his OWN MAILS he did send to us:
04-01-2019 You have to check your account in about 7working days i have sent the money this morning
01-06-2019 As for us we will pay your whole amount within this month
16-12-2019 you dont have to make a bad review over $300,00. It will be unfair and you know it.I will send the funds to you.
30-12-2019 I will forward the money when i get back from holidays
02-01-2020 I am going to transfer the money on or before the 30 January 2020
31-01-2020 Can you kindly refresh me with the account details,i seem to have misplaced them,just came back from east africa,i want to forward the refund
04-02-2020 I will definitely send you the proof, i am doing a cheaper transfer method so i will send the proof once it is initiated, please let us finish this transfer,
13-02-2020 Hope this email finds you well, i will make a follow up when i get back to Maun from the safari, i had hoped u have already received it i will also forward the proof.
15-02-2020 I will be back on thursday, i will straight away go to the bank to find out and send proof.
20-02-2020 as far as i am concerned i am not refusing to send you your refund
And many more of these lies. We gave the owner enough time (1,5 years), but now we think the world should now what a lier this person is. Our advice: don’t book here. I think something can go wrong everywhere, but it is so important to solve the issue properly and he failed dramatically.
And many more of these lies. We gave the owner enough time (1,5 year), but now we think the world should know what a lier this person is.
Email Michael | 35-50 years of age | Experience level: 2-5 safaris
Terrible touroperator!!
We contacted this tour operator for a 3 day safari in Chobe and it was a real disaster. The 4x4 was in terrible condition and left us stranded several times; camping tents were awful and super old. An experience to forget.
FR
Email PETIT | 65+ years of age | Experience level: 2-5 safaris
Very good experience thanks to the driver and guides, poor concerning the organisation and camp
Our experience with Bushbaby call has generally been good thanks to the wonderful guide driver Messe who knows perfectly the parks and tracks to follow near the animals, thanks to him who was for us a permanent ray of sunshine, always at the listen, kind and interesting, we will never forget the wonderful moments spent with him. The other two people who looked after us were also perfect and the cook was very knowledgeable.
On the other hand, there is much to complain about the organization of the trip. We took the BBC taxi, he drove us to the border, we were cared for by a charming young woman who had to make the connection with cars and staff, we waited in vain for the boat to the meal and the cruise that never came to get us, we had thanks to the young woman was able to embark on another boat that hosted us and gave us a very pleasant time and we shared the meal of tourists on board . On our return we waited a long time for the cars
The camp proposed was summary, one of the beds could not be used because dangerous (part had been forgotten) one could say "Wild camp" whereas we had reserved in comfortable lodges and that the person in charge of BBC had told us we provide the equivalent. Fortunately we kept one of them which allowed us to sleep well, restore and wash ... a real pleasure in Mogothlo that we had paid before and accomodations for our guide. On the other hand, we had no problem rectifying the bill which included an undue performance and we spent a wonderful day in mokoro with our friends ...
We had left a tip for the mokoro staff that was not paid to the recipients when the tour took place, so we poured it a second time ...
I think that BBC is an agency that has to make a lot of progress to offer the best services and that the staff that accompanies the tourists has been perfect for us.
Email Gabriel Nacho | 35-50 years of age | Experience level: first safari
good and very perfect experience!!!!!!
We came from Namibia to a wonderfull reception and excellent services by bush baby calls and the crew, we were welcomed and travelled to a camp in Moremi Game reserve of Xakanaka,we were met by roadblocks of big elephants and we were travelling through the sandy roads of the desert and mophane bushes,the quietness and songs of birds were amazing.At night since our campsite was near the river we were amazed by the roaring hippos which were fighting in the river,we had a wonderful seven nights in this area,we proceeded to savuti and we were met by large pride of lions with cubs on the road sleeping,many buffalos,impalas,the vegetation was totally different from one are to onather.the service of the game rangers we meet at the entrance wa cool,everyone smiles and greet you on the way.Nice Botswana and Nice Bush Baby Calls and staff.
See you and thank you
Gabriel
Email Dominique | 20-35 years of age | Experience level: 2-5 safaris
Great service and caring for the customer
We went as a couple with a 1-year-old baby and booked a full-day Safari drive into Moremi Game Reserve. The Game Drive was perfect, with a very nice and knowledgable guide (Captain), good food and a huge truck. Far beyond that game drive, the operations director Mogakolodi took care of us during our 3-day stay in Maun. He collected us from the airport, brought us to dinner locations and back to the hotel, as well as back to the airport. All the time he was very concerned about our well-being and that everything is to our satisfaction. We definitely recommend Bush Baby Calls as they take perfect care of their customer so the experience is unforgettable.
CN
Email Patrick Bao | 20-35 years of age | Experience level: over 5 safaris
Very nice trip with the professional guide Mr. Captain and the lady chef, unforgettable!
We went to Moremi Game Reserve, it's all good except the too long driving distance, I highly recommend you to fly in. It's a nice trip with the professional guide Mr. Captain and the lady chef as well as Mr. Mg himself who accompanied us all the way, unforgettable scenic trip! Bush baby Calls is trustworthy and I will think about more future cooperations.
AT
Email Friederike and Peter | 35-50 years of age | Experience level: 2-5 safaris
Perfect organization, excellent know how about nature and animals, we wanted for nothing!!
Communication and organization was excellent and reliable, everything was discussed and prepared before start early in the morning, we got the ordered food, car was absolutely ok, Bush Baby explained a lot about nature, plants and animals, location was very interesting, clean, quiet, a lot of animals, great impressions the whole time, we had unforgetable days in Moremi!!! Will come back!!!!
FR
Email Yazid | 35-50 years of age | Experience level: over 5 safaris
Perfect!
Very good organization, professional and very experienced drivers, cook worthy of a great chef. I absolutely recommend.
