Reviews

Sort By: Date Most Helpful Rating 61-68 of 68 Reviews
Eugene Chan   –  
Malaysia MY
Visited: June 2025 Reviewed: Jul 2, 2025

Email Eugene Chan  |  35-50 years of age  |  Experience level: first safari

Professional and provided a wonderful experience
5/5

We engaged Rwindi Voyage for our gorilla trekking at Mgahinga, and we were assigned to Laban. Our communication started on WhatsApp and was smooth throughout. When we finally met Laban, he turned out to be such a wonderful person and accommodated all our requests—even showing us the community school where he teaches and arranging a coffee experience because he noticed how much our group enjoys coffee during the trip.

We also met Baraka, who was the first person I communicated with before being assigned to Laban; he was also very nice to deal with and a very polite person. Both of them personally drove us back from Uganda to Rwanda and saw us off at the airport.

The gorilla trekking experience itself was wonderful—we were lucky and managed to see the gorilla family within an hour of trekking. Apparently, we are the first Malaysian group to do this trek at Mgahinga National Park. We truly enjoyed our time with the gorillas.

Overall, it was a great experience with them—truly great people.

Olivia Högling   –  
Sweden SE
Visited: May 2025 Reviewed: Jul 2, 2025

Email Olivia Högling  |  20-35 years of age  |  Experience level: over 5 safaris

Best guide and tour operator there is!
5/5

Perfect trip, all satisfying and the guide could not be better! Been traveling with this company several years in a row and can not express how much I enjoy having Barack (tour guide) with us. He does the little extra every single time!

Lena   –  
Sweden SE
Visited: May 2025 Reviewed: Jul 2, 2025

Email Lena  |  65+ years of age  |  Experience level: first safari

Professional, caring and attentive
5/5

The tour was hugely exceeding all my expectations, combining the lively atmosphere in the city and rural beauty of countryside - however was the Akagera visit such a privilege, to witness greatness of wildlife from the comfortable van !

Filippa   –  
Sweden SE
Visited: May 2025 Reviewed: Jul 2, 2025

Email Filippa  |  20-35 years of age  |  Experience level: first safari

Knowledgeable and social tour operator
5/5

The tour was amazingly well organized, yet flexible for additions and asks. I had a great time, and Barack made the trip to a great journey. I would reccomend everyone to go with him.

Erik H   –  
Sweden SE
Visited: May 2025 Reviewed: Jul 3, 2025

Email Erik H  |  65+ years of age  |  Experience level: first safari

He is responsive, friendly and very professional.
5/5

Barack is a very nice and knowledgeabel guide and driver..
He solves problems that arise quickly and smoothly.
Highly recommend him.

Ronnie & Lindsay   –  
United Kingdom UK
Visited: July 2025 Reviewed: Aug 2, 2025

Email Ronnie & Lindsay  |  35-50 years of age  |  Experience level: first safari

Unforgettable Gorilla Trekking Experience with Expedition Rwindi
5/5

Our gorilla tour with Expedition Rwindi was absolutely unforgettable. We were lucky to have Barack and Laban as our tour operators and drivers — both incredibly professional, attentive, and warm. They made sure every part of the journey was smooth, safe, and deeply enriching.

The highlight of the trip, of course, was the gorilla trek itself. We spent 75 magical minutes with a family of nine gorillas, including three silverbacks and two playful youngsters. Watching them eat, interact, and play in their natural habitat was truly a once-in-a-lifetime experience — humbling, awe-inspiring, and deeply moving. It felt like being invited into their world, even if just briefly, and it’s something we’ll never forget.

Barack and Laban prepared us so well for the trek and shared so much valuable knowledge along the way. Their passion for conservation and respect for the gorillas really stood out.

On our return journey, Laban took us for a lovely lunch in the Ugandan town of Kisoro — a thoughtful and relaxing stop that showed how much they cared about making the whole experience memorable beyond the trek itself.

Expedition Rwindi managed every detail with care — from permits and logistics to transport. We couldn’t have asked for a better team or a more meaningful adventure.

If you're considering a gorilla trek, we highly recommend Expedition Rwindi — and if you get Barack and Laban, you’re in the best hands possible.

Shawn   –  
Canada CA
Visited: August 2025 Reviewed: Aug 4, 2025

Email Shawn  |  20-35 years of age  |  Experience level: first safari

He goes the extra mile
5/5

Such an amazing experience. David our tour guide was great and showed us some great spots. We managed to see giraffes, elephants, antelopes, rhinos, warthogs, crocodiles, hippopotamus, many beautiful birds and many more animals. The ride across the country side of rwanda is very touching. The Sunrise and sunset are beautiful. All in all it's an incredible day. And they take great care of us. 🦬🦓🐐🐘🦒🦏🐊🐒

Barbara   –  
Italy IT
Visited: July 2025 Reviewed: Aug 8, 2025

Email Barbara  |  35-50 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Barbara and not that of SafariBookings.
Generally good, but the way they acted was not acceptable.
3/5

I booked and paid for a 6-night trip to Rwanda costing nearly $20,000 back in April (4 months before the trip).
Everything went smoothly until we discovered that one of the lodges we had specifically chosen had been changed without our knowledge.
The most frustrating part was not only that we were never informed, but that when we arrived at a lodge (that was clearly not the one we had booked) the agency put on a show pretending that we had been notified — claiming it was a known issue and even promising to show us an email where they had supposedly informed us (which, unsurprisingly, was never shown because it simply doesn’t exist).
At that point, there was no way to get a place at the original lodge we had chosen — and paid for in April! — and we had no option but to settle for a much lower-level lodge. You can't tell me there was no availability at the lodge when we made the reservation back in April!" Clearly, this seems to be a usual way of operating in order to sell trips.
Considering this was a 6-night trip, planned by me down to the smallest detail and costing almost $20,000, what happened is absolutely unacceptable.
We also had issues at another lodge: when we arrived, our room had been double-booked and assigned to other guests as well.
I can’t say whether this was the agency’s fault or the lodge’s, but in any case, we lost an hour trying to sort it out before finally getting our room.
Aside from these issues, the trip went well. The guides were kind and helpful. Rwanda is a beautiful country.
I’m truly very disappointed, but the way the agency handled things is unacceptable for such an expensive trip.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 66
  • 4 star 0
  • 3 star 1
  • 2 star 0
  • 1 star 1
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