The Tailormade Africa team - Cape of Good Hope SA
Tailormade Africa
- Located In:
-
United Kingdom
- Size:
- 1-5 employees (Founded in 2015)
- Member Of:
- ATTA, SATOA, ATOL & Fair Trade Tourism
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $135 to $2,018 per person per day (USD, excl. int'l flights)
Reviews
Email Chris & Tina | 65+ years of age | Experience level: first safari
It was everything we had hoped for.
I am 85 years old and my wife is 78. We have done a lot of traveling over the years. We decided we would make one last big trip, before we got much older. We had always talked about going to South Africa, and doing a safari. My wife did a lot of research, to try and find the best company to book our trip. In every category she looked at, Tailormade Africa always came up the best. She got in touch with Rob, and explained our situation. We wanted to go for two weeks, we wanted to see as much as we could, without being rushed, and we wanted good accommodations. Rob heard every word she said, and took it on board. As I said, my wife and I have done our fair share of traveling, and have used many different agencies. This had to be the best trip we have ever taken. We stayed in 5 different hotels, we were picked and delivered at every stop. There wasn't one missed cue. Rob must have called us at least 6 times, to check to see if everything was going as planned, and did we have any problems or questions. The man loves his job and does it well. We loved the places we stayed. (My wife's birthday happened during this trip). Rob must have let everyplace we stayed, know about her birthday, because she has never had such attention. The rooms and the beds, at every stop were decorated with flowers and bottles of campagna. I have never see my wife so happy. She felt like she was a honored guest. It was almost sad that we only stayed two weeks. A month would have been more like it. I credit the whole experience, to the fact that Rob knew what we wanted and made sure it all went accordant to plan. I would highly recommend, to any of our friends who are planning to go to South Africa, to book it with Tailormade Africa.
Email Alexander Lunn | 20-35 years of age | Experience level: first safari
A great company who take the time to get to know you to craft your perfect experience.
My wife and I had a genuinely fantastic experience working with Rob Morley at Tailormade Africa to plan our Safari to celebrate our marriage. From the very beginning, Rob was genuinely interested in who we were as people - what we liked, what we did not like and what we wanted to get out of the experience. We spoke to Rob numerous times over the phone during the initial stages, which was a very different approach to other vendors we were also in contact with. Of course, budget was a big factor in what we could achieve from the trip and Rob was extremely honest and accommodating. Ultimately, what resulted was a trip of a lifetime for us at a price we were happy with. Communication with the whole team at Tailormade was extremely smooth and efficient, with great response times (over the phone and email before the trip). We felt looked after during the whole process and everything was organised for us. Once we began our trip, we did not have a single logistical issue. Being Africa, there were of course a few things that happened along the way but Tailormade were always there to mop anything up with the respective hotels/safari camp - we did not feel any disruption at all ourselves, repeating again how genuinely looked after we felt during the whole experience. During the trip, we were in regular contact with Rob via WhatsApp, just to make sure all was okay and this was appreciated, as we knew Rob was never far away. Tailormade also recommended clothing to wear, plus supported us with travel insurance and visa processes pre-trip, again making it all feel very smooth. Lastly, Tailormade are very knowledgeable of the areas of Africa that they specialise in and we do not think we would have had the same experience booking through another vendor - the recommendations from Tailormade were 100% unique. A huge thank you to the whole team at Tailormade for what was genuinely a holiday of a lifetime for us and we will always consider booking with them for future trips of this type. We would highly recommend you book through Tailormade for the personal touches they offer - go for someone smaller and you will feel the difference!
CA
Email Vita | 65+ years of age | Experience level: 2-5 safaris
sorry to rain on everyone's parade, but our experience dealing with Clyde was not satisfactory
We travel to Zimbabwe in June. From the get go, we said we are flexible with our dates. In the preplanning we were not given an option to fly from Joburg to Chilo Lodge, instead, we lost a day and a half and around $1000.00 , Clyde sent us from Joburg to Harare, staying overnight, and taking a charter flight back south to Chilo.
The option to fly directly to Chilo was discovered by me later in the planning, when according to Clyde dates could not be changed, which was a false information.
All the camps we stayed in, indicated that dates could be changed.
Clyde arranged a transfer between Chilo and our next camp at Chesakwe by road (4:30 hours of torture) which we could have instead flown (were told by the driver).That option, again were not given to us.
when the guest house in Harare were mentioned, I requested a change to another place, which was granted.
Closer to our departure, I discovered that Clyde booked us back in the guesthouse without consulting us.
All these unfortunate planning, took away a lot of the pleasure one has in participating in a safari , no matter which country you visit.
PT
Email Sara Gomes da Silva | 20-35 years of age | Experience level: over 5 safaris
Best Adventurous Honeymoon Ever!!
I´´m glad that you are reading this post because it means that there is a high chance that you will be in very good hands.
I dont think that there are enough stars to describe our amazing experience with Rob from Tailormadeafrica.
He helped us to have the honeymoon of our dreams from day 1. Since our first Zoom chat we have changed uncountable emails with great information and advices. He made everything seem possible despite we were travelling during Covid times and he managed to make everything worked from the little things until the very end of our trip. Actually until we were back home!
I have been lucky to have traveled all around the world but I must say that ive never had such a flawless operator as Rob.
We started by summiting Kili via Machame route 6 days, flew to the north Serengeti where we were lucky to see plenty of wildbeest migration and then ended in fundu Lagoon in Pemba island, diving and having the best time our life.
I cant recommend enough our experience! Hope that we will travel with Tailormade Africa very soon!
Thank you, Rob!!
CH
Email Wael Jabi | 20-35 years of age | Experience level: over 5 safaris
Exceptional Service with unparalleled level of attention to detail
Clyde at TailorMade Africa really takes the time to get to know you on personal level. Only once he's done that, he's able to recommend the right trip with the right budget. I highly recommend him. He has surpassed all my expectations every time i book with him. It is a real pleasure dealing with him as he is very responsive and knows the industry very very well. He even knows most of the game rangers that are on my trip! & i've been to many countries in Africa!! a rare gem!
Email Sarah and Jonathon | 20-35 years of age | Experience level: first safari
Unforgettable 6-week African Honeymoon - South Africa, Victoria Falls, Tanzania and Uganda
After some Internet research and getting ourselves very overwhelmed with 'where to start planning this trip to Africa?!' we came across Tailormade Africa. From our first email response from Rob it was clear this was a different service to the others. No generic email or pamphlets were sent to us. Straight away Rob really just wanted to get us on the phone to understand who we were and what we wanted out of our holiday. Our first phone call went for over an hour!
The phone calls and planning kept going for months and months but were always enjoyable. The communication was always prompt and professional, close to 12 months of changing and refining our plans. The end result was a 6-week honeymoon that had so many complex, moving parts. So many internal flights and countries and transfers but all ran so smoothly and not one hiccup. A real credit to the planning and support we received from Rob.
We had such an amazing range of experiences. Starting with a 2-week self-driving trip along the Garden Route in South Africa, through to Victoria Falls for a few days and then onto Tanzania for our 6-day safari through Lake Manyara, Ngorongoro Crater and the Serengeti. We had a week of sun and relaxation on Zanzibar Island before heading to Uganda for the final leg. Here we went on another Safari and experienced the truly unforgettable and surreal gorilla trekking in Bwindi Impenetrable Forest.
We truly had the most amazing holiday and are dreaming about planning another trip to Africa. We have already got two of our friends planning their honeymoon with Rob next year and couldn't recommend him and Tailormade Africa more!
Email julie | 50-65 years of age | Experience level: over 5 safaris
Yet another excellent experience with Tailormade Africa.
Great recommendations from Clyde about where to go in Zanzibar and everything was excellently organised, as always.
Email NigelB | 65+ years of age | Experience level: over 5 safaris
They go the extra mile
As we had previously been on safari in the usual laces several time, we asked Tailormade for a safari which was off the usual track. Clyde at Tailormade suggested the Odzala National Park in the Republic of Congo near the Gabon Border. He briefed us fully about the pluses and minuses and he turned out to be spot on (including his recommendation of waterproof socks!). This is not a place to go to see the Big 5 and its not a place to go if you hate being bitten by tetse flies and their friends. But it is a place to go for a really authentic experience, with Western lowland gorillas, trekking on foot (sometimes in water up to our midriffs) and in kayaks with only you and the guide and forest elephant and forest buffalo or hyenas as your companions. We had booked our flights separately from the safari but Clyde spotted that our travel agent had booked an internal flight in the Congo on an airline which had ceased operating. This was not his job but he spotted it and proactively helped solve the problem for us. He also arranged extra support for us at no extra cost to explore Brazzaville and the local tribal art markets. I would certainly recommend him and Tailormade to everyone thinking of a safari.
CH
Email Wael Jabi | 20-35 years of age | Experience level: over 5 safaris
They know their shit.
I am a hard-core extra picky traveler. I have 3 core problems when travelling: (1) Human destruction and devastation of our planet has reached an all-time high. We now consume 1.5x more than what the planet can provide. If you love the wildlife and the natural environment as much as I do, you know how hard it is to find “true hidden gems” in the world – they are scarce and rare. (2) I also struggle to find the balance of visiting beautiful pristine locations using companies/hotels/people that are eco-friendly/sustainable, local community-friendly and are “in-it for the long-run”. (3) Lastly, I find it hard to find somebody I can trust and rely on to ensure everything is organized and planned for me from A to Z without any bad surprises.
In simple words, Clyde and his team at Tailormade Africa truly understand all the above and deliver on their commitments. In summary, they know their shit!! (apologies for my French). They will openly share their personal experiences (because they’ve been everywhere you will go), their concerns, and even the “bad” parts! They are always there to help. I have worked with countless number of travel consultants and nobody comes close. Tailormade Africa is my little secret weapon to delivering ultimate travel experiences that make a difference in the world! The world needs more of them!
Personable, communicative, authentic and real attention to detail.
Very hard to fault Tailormade, extremely happy with their support from start to finish. Having planned lots of trips ourselves, I was blown away by how much time and stress was saved by working with them.
Extremely communicative from start to finish and truly felt looked after. Had full trust in everything booked and found that every part exceeded expectation.
Was also very nice to feel like we had a safety net, on hand immediately whenever we had minor hiccups whilst travelling. The support continued well after we returned, with Tailormade securing funds for trip unforeseen amendments and checking in to ensure that we were satisfied with our trip.
Truly feels as though you are working with a travel partner invested in you as a long term customer, not just a short term one off sale. This is where the true values lays in my opinion.