Kajie Safaris

Ronald from Kajie was great but not a good experience with our guide

Ronald at Kajie Safaris was so wonderful in preparing a great itinerary for myself and my mid twenties daughter. He was quick to respond to questions (and there were many) and he was really flexible even when we had to make a late change to our dates and perhaps if he had been our guide our safari would have been better. Our guide (more a driver than a guide) was Wycliffe and he was awful. He was rude, unhelpful and didn't tell us information we needed for different game parks. We would arrive and then he would tell us we needed certain things which we had back at the camp, he deliberately didn't tell us things until it was too late. We had to ask him for information about what we were doing the next day he would just tell us to be ready at a certain time without any reason such as we need to get a 7am ferry! He seemed to have a set against us from the beginning he didn't even step forward at the airport or hold the sign up (that he had in his hand ),we had to ask if any of the drivers there was Wycliffe. We had to write to Ronald and tell him half way through it was that bad and after a phone call to Wycliffe his behaviour did improve but that shows how deliberate his actions were. When we were on game drives with the roof off, he would leave the motor running (which is not normal as you want to get rid of the vibration when taking photos) and then roll forward and hit the brakes so you would fall forward. He took off when he was ready, never asking if we were ready again something I have never experienced with our previously expert guides, they would always ask right to go? I have been on 4 safaris and about 10 game drives so I think I can compare and we have never had anything but wonderful treatment from our guides. I don't blame Ronald or Kajie Safaris so don't punish them just make sure your guide is not Wycliffe before you book.