Reviews

Sort By: Date Most Helpful 41-43 of 43 Reviews
Emily HE   –  
China CN
Visited: October 2023 Reviewed: Oct 12, 2023

Email Emily HE  |  20-35 years of age  |  Experience level: first safari

High-Value Safari Experience
5/5

After planning my itinerary, I contacted over 50 tour operators for quotes, and I ultimately chose Kili Serengeti Guides. It turned out to be a very wise decision.

During the initial communication phase, Emman replied promptly to emails, always polite and warm. Most importantly, he was extremely reliable. He addressed every one of my complex requests, which many of the other tour operators I contacted couldn't do. After paying the deposit, he proactively kept me updated on accommodation confirmations and waitlists for each day. He was always ready with answers to any questions I had.

Upon arriving in Tanzania, our guide and driver, Mike, had eagle eyes and could spot animals from a great distance. His driving skills were exceptional, navigating through a muddy patch where other vehicles would have turned back. He was experienced, composed, and expressed himself in simple and understandable English. He was easy-going, patient, and got along with us very well. He went out of his way to fulfill any of our requests, helping us to the best of his ability and answering any questions we had. He led us to witness the Big Five and we saw over thirty lions. When we wanted to have watermelon, he took us to a local fruit market and helped us negotiate prices with the locals. When we were concerned about flight changes, he took us to the airport for confirmation. He exuded a great deal of personal charm, and after spending a week with him, we were all reluctant to part ways.

KSG offered very reasonable pricing, and the guide's service was impeccable. This safari was absolutely perfect and left us with wonderful memories. I highly recommend choosing KSG!

Jakub and Barbora   –  
Czech Republic CZ
Visited: February 2024 Reviewed: Mar 2, 2024

Email Jakub and Barbora  |  20-35 years of age  |  Experience level: first safari

The best!!!!! We loved it!!!!
5/5

This company is the jackpot. We had marvelous time with them. They took great care of us. The vibe was very very friendly and profesional in the same time. They don't overcharge you as we asked for prices from diferent companies as well. If I came again, I would definitely go with them again. AHSANTE SANA

Jakub and Barbora

Eddie   –  
China CN
Visited: May 2025 Reviewed: Jun 4, 2025

Email Eddie  |  20-35 years of age  |  Experience level: first safari

Perfect KSG and perfect guide Hamisi
5/5

Guides Our requirements for guides are patience, experience, and the ability to accompany us attentively. Hamisi, who has 11 years of experience, meets all our fantasies. He can speak French, English and several local languages ​​​​fluently, drives very steadily, has very sharp eyes, and often glances over and whispers to us "There are leopards"; before being a safari guide for 11 years, he was a Kilimanjaro mountaineering guide, and had climbed up and down Kilimanjaro 4 times in a month. He is kind and friendly, very talkative, and often asks us questions on the road. If we can't answer, he will stop the car and turn off the engine to explain to us patiently. Our itinerary is very relaxed. We often set off for safari after 10 o'clock. Every day, we leisurely watch animals on the grassland, enjoy the beautiful scenery and the hotel. Hamisi will give us some suggestions every day and arrange it reasonably according to our itinerary for the next day, which not only meets our requirements for enjoying the hotel, but also allows us to try to see the little lions napping in the trees in the hot noon. Hamisi has a strong sense of boundaries. He knows that you are a customer and will provide you with a lot of services. His professionalism also reminds you all the time that he is a very respectable elder brother. The four of us all gave high praise to Hamisi at the end of the trip. Another point is that he is very strict about personal hygiene and car hygiene. His clothes are clean and tidy every day. Even if the car is covered with dust, he will clean it the next day. Hamisi is a very professional, friendly and joyful guide. He enjoys his work and I would recommend him to everyone.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 43
  • 4 star 6
  • 3 star 1
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Kili Serengeti Guides, not SafariBookings