Reviews

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Pankaj and Bharti Patel   –  
Australia AU
Visited: September 2016 Reviewed: Oct 6, 2016

Email Pankaj and Bharti Patel  |  50-65 years of age  |  Experience level: 2-5 safaris

Very efficiently and stylishly organised as per our needs. There was nothing more we could ask for.
5/5

My husband and I had the best time during this trip. It was flawless and everyday was most enjoyable. The accomodation was upto our standards and the service at every place we stayed was impeccable. The safaris in each place was excellent and mind you different in its own way. The sense of anticipation made it even more special. We saw some amazing animals and behaviours of the big ones.
If anyone plans to do a safari, Encompass Africa is the way to go. Jonathon Wilson understands what makes a good safari along with what one requires personally.
Thank you Jonathon! We absolutely loved it.

Wendy J   –  
Australia AU
Visited: August 2016 Reviewed: Sep 30, 2016

Email Wendy J  |  50-65 years of age  |  Experience level: 2-5 safaris

A fabulous African experience thanks to Encompass Africa.
5/5

We booked a 6 week trip with Encompass Africa taking in a self driving trip Cape Town and the garden route, Namibia, Botswana, Victoria Falls and Zambia. The destinations suggested by Jono from Encompass were fantastic, from our mobile camping experience in Botswana, 4WD self drive in Namibia including 5 different camps from Sossusvlei to Damaraland and through Etosha back to Windhoek. 2 nights experiencing the beautiful Victoria Falls. Then on to two amazing riverside camps in Zambia's Lower Zambezi. The lodges and camps booked for us in each destination were first rate and the amenities at each were beautiful. We were so impressed by the enthusiasm shown by the management and staff at each camp, from the house maids right through to the guides and wait staff. They all just love their jobs and love to share their experiences with the guests.
Our itinerary arranged by Encompass was fabulous and we can't wait to experience our next trip to Africa and of course will book with Encompass Africa. Thankyou Jono and the team. You made our holiday a trip of a lifetime.

Julie   –  
Australia AU
Visited: July 2016 Reviewed: Aug 20, 2016

Email Julie  |  50-65 years of age  |  Experience level: first safari

Perfect!
5/5

From start to finish we have had the absolute best service from Encompass Africa. Our first meeting with Jonno sold us, his enthusiasm and knowledge confirmed that we were going to be well looked after and we were. Our safari consisted of our family group of five traveling to Namibia and Victoria Falls and then myself and my husband going on to Botswana. The Namibia trip was amazing, Jonno listened to my ideas about where we wanted to go, made suggestions and together we came up with a great itinerary which included a mix of budget and luxury lodges to suit our budget. Similarly in Botswana he worked hard to come up with an itinerary that would get us the best value for money in a very expensive country. This consisted of time on the Chobe Princess Houseboats and nights in Kwando Lagoon and Kwando Kwara camps. All of the camps lived up to and exceeded expectations plus the small things such as transfers also went off without a hitch. On return Encompass Africa have been in contact with us to make sure everything went well and to seek feedback to ensure they continue to offer good service. At first I was a little wary about using a small company but I have had no regrets. Encompass Africa's quotes were significantly lower than the larger brochured companies we looked into plus they were able to lock in prices ahead which was fantastic. I would highly recommend them and have already done so to friends and family.

Alejandro   –  
Mexico MX
Visited: November 2015 Reviewed: Nov 26, 2015

Email Alejandro  |  20-35 years of age  |  Experience level: 2-5 safaris

Great Company
5/5

I went on Safari for 15 days and everything was impeccable. Great attention and fair value for your money. Many Safari operators try to charge higher costs than what you can get online, however, Encompass was very fair with the rates.

Highly recommend this company to book your Safari

Ann   –  
Australia AU
Visited: September 2015 Reviewed: Oct 20, 2015

Email Ann  |  35-50 years of age  |  Experience level: first safari

Very knowledgable, and professional company. Listened to our brief and created an amazing itinerary.
5/5

Our African Safari was an amazing holiday thanks to the planning done by Encompass Africa. The guiding company (Wayo) they are associated with and the accommodation they booked for us in four different camps was of a very high standard. Our itinerary also offered the diversity we required (culture, game driving, variety of different landscapes etc) when travelling with three children as well as ensuring we were taken care for when transferring through the airports to our hotels before arriving in Tanzania. There was not a day on our safari that we would of changed and this was also attributed by our fantastic guide Alloyce.

Sandy & Andrew   –  
Australia AU
Visited: September 2015 Reviewed: Oct 12, 2015

Email Sandy & Andrew  |  50-65 years of age  |  Experience level: first safari

Encompass Africa planned and delivered our dream African holiday.
5/5

When we first met Jono & Danica from Encompass Africa at a travel expo in Adelaide we were impressed with their approach and their obvious passion for and knowledge of Africa. Jono is from South Africa and travels back there regularly so you are dealing with a company that has local knowledge and that gave us confidence that we would be getting expert advice.
When we were ready to plan our trip Jono spent time talking to us on the phone, providing detailed information and options and taking our budget into account. A personalised package was then put together for us.
Before we left for Africa we received a detailed itinerary including contact details for the places we were staying and the travel partners in Africa. We travelled independently and it was reassuring to know that we had private car transfers organised to pick us up and get us to our hotels/ lodges/ the airport/etc.
We were very happy with all aspects of our trip including flights, accommodation & transfers. The highlight of our trip was a wonderful 3 night safari experience at Kapama Buffalo Camp in South Africa.
In all of our dealings with Encompass Africa we have found the travel consultants to be friendly, helpful and efficient. Upon booking we were given a timeline of when final payments were due, when our travel documents would be provided and a very comprehensive guide with information on the countries we were visiting, luggage guidelines, foreign currency, what to pack, etc. This was really useful & very much appreciated and ensured we felt as prepared and ready as we could be leading up to our departure.
We would definitely recommend Encompass Africa when planning & booking an African holiday.

Claire   –  
Australia AU
Visited: September 2015 Reviewed: Oct 9, 2015

Email Claire  |  35-50 years of age  |  Experience level: first safari

50th Birthday Trip to Zimbabwe and Botswana
5/5

We had a very positive experience with Encompass Africa from start to finish. Our holiday exceeded our expectations. We enjoyed every minute and we are still gaining pleasure from recounting the memories. Danica was a most attentive agent and was able to interpret our brief, demonstrating an excellent understanding of our desires and concerns. She also made some useful suggestions about activities that we had not considered or didn't even know about. The tour itself was a great adventure with something new and inspiring happening every day. The holiday provided a great variety of experiences and the camps were all very special. Food and accommodation were excellent. Whilst we were away we were contacted by the African agents both by phone and in person at the airport. Nothing went wrong, but it was nice to know that if needed, help was at hand.

Sarah   –  
Australia AU
Visited: July 2015 Reviewed: Oct 8, 2015

Email Sarah  |  35-50 years of age  |  Experience level: over 5 safaris

Magical Madagascar with Encompass Africa
5/5

This trip to Madagascar which we organised with Encompass Africa was quite a complicated one and very bespoke. Danica and the rest of the team were fantastic. They really listened to our ideas about where we wanted to go, accommodation we liked the look of and things we were not so keen on and then gave us honest and excellent advice about what to do, how much we could fit in, travel times, road conditions, accommodation etc. This was greatly appreciated and important as Madagascar is not a simple place to organise travel and their excellent and honest feedback on our ideas was incredibly valuable. After our discussions they came back to us with a number of possible itineraries from which we picked the one we wanted and they went ahead and organised everything from flights, accommodation, guide, driver, vehicle, park entry fees and guides etc. This all went very smoothly and we were kept up to date with changes during the months after we had booked and before we left. Danica even let us know when a room became available at a place we wanted to stay but which had been fully booked when we tried to book it and changed us into the one we had wanted.
As can happen with Madagascar there were issues beyond their and our control with the Air Madagascar flights as the airline staff went on strike and all our internal flights were cancelled. Danica and the team swung into action and reorganised our trip just a few days before we left so that we were able to do everything despite the flight cancellations which was amazing and we were so grateful!
The trip itself was incredible, wonderful in every way. The places we visited, wildlife we saw, our guide and driver, accommodation and the food were all even more amazing than we had imagined and everything went very well.
We visited Zombitse National Park, Isalo National Park, Anja Reserve, Ranomafana National Park, Morondava, Baobab Alley, Kirindy National Park, the Grand and Petit Tsingy, Andasibe National Park, Antananarivo, Fianarantsoa, Antsirabe, and a heap of other places on the way. This was simply an awesome trip and we absolutely loved it.
We were meant to finish in Masoala National Park but unfortunately bad and dangerous weather conditions led to the cancellation of our flights so Jono from Encompass Africa (with no notice and in record time!) organised for us to go back to South Africa (the same day!) and spend the last few days of our holiday in the Sabi Sands at the incredible Savanna Lodge. This was all done within a few hours of our letting him know what had happened and asking if he could organise us an alternative in South Africa, unbelievably amazing!
Absolutely top class service, knowledge, organisation and genuine care about you having an amazing experience. You could not ask for anyone better to organise a trip to anywhere in Africa and we will continue to use Encompass Africa time and time again (this is already our 5th trip with them!).

Meg Carter   –  
Canada CA
Visited: August 2015 Reviewed: Oct 8, 2015

Email Meg Carter  |  20-35 years of age  |  Experience level: first safari

Our best vacation/adventure yet!
5/5

From our first encounter with Encompass Africa to after we returned home from our vacation, everything went perfectly and above and beyond our expectations. Our agent with Encompass Africa was Bronwen. We cannot give her enough positive feedback. She was extremely attentive , thorough and dedicated to making our vacation perfect for us. After much deliberation, and back and forth between Bronwen and ourselves we decided on a safari in Tanzania. Bronwen was always readily available and very flexible and accommodating to our ever changing itinerary. She was able to guide us and give us the information we needed to successfully choose our first Safari. After booking our trip and arriving in Tanzania, Bronwen and Encompass Africa remained very much part of our adventure. They were readily available if we needed anything and ensured our special occasions that we were celebrating were recognized. We had our best vacation to date thanks to Bronwen and everyone at Encompass Africa.

I happened upon Encompass Africa by chance on the internet and we are both so happy that I did. We cannot give this company enough praise. Their knowledge, expertise and professionalism went above and beyond our expectations. We have and will continue to recommend Encompass Africa to our friends and family! Thank you for such a wonderful vacation. Encompass Africa made, what could have been a very stressful and difficult vacation to book, extremely easy and effortless on our part. Thank you!

Kerri   –  
Australia AU
Visited: September 2015 Reviewed: Oct 7, 2015

Email Kerri  |  35-50 years of age  |  Experience level: 2-5 safaris

Knowledgeable, Informative, caring and an effortless process to plan our trip to Africa
5/5

Although we planned where we wanted to go in Africa, it was Encompass Africa that put together the trip, with their knowledge and expertise making this a memorable and fuss free process. We were always well informed and all staff were helpful and efficient. Our trip was amazing, from being welcomed at the airport to all our accommodation, food, service and onward transport. We always felt warmly welcomed. Even receiving an email whilst we were away to make sure all was going well was a lovely touch.
We had an amazing holiday. Spending time at Amboseli National Park, Samburu National Park, Masai Mara, Northern Serengeti, Ngorongoro Crater, and Tarangire National Park, all different and all offering diversity. We espeicially loved Elephant Bedroom Camp at Samburu, stunning country. We look forward to returning to Africa and when we do, we look forward to dealing with Encompass Africa again.

Average User Rating
5.0/5
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