Reviews

Sort By: Date Most Helpful Rating 41-50 of 138 Reviews
Ian and Terry   –  
Australia AU
Visited: July 2014 Reviewed: Feb 12, 2015

Email Ian and Terry  |  65+ years of age  |  Experience level: 2-5 safaris

Staff listened carefully to what we wanted and designed an itinerary that met all our requests.
5/5

Encompass Africa is the best travel company we have ever dealt with as they listened carefully, were prompt and excellent with all communication and designed an itinerary that covered all our requests and interests. Being experienced travellers themselves they know the places we wanted to visit well and consequently gave excellent and appropriate advice both verbally and written. They also have an office in Johannesburg with someone always ready to assist if required. We had reason to call their SA office and received immediate and willing assistance with a quick resolution to our query. The overall result was that, thanks to Encompass Africa, we had an amazing holiday experience and have no hesitation in recommending them to anyone planning a holiday to Africa.

Tony & Kate   –  
Australia AU
Visited: August 2013 Reviewed: Feb 9, 2015

65+ years of age  |  Experience level: first safari

Safari - the easy way
5/5

From the first moment we contacted Encompass things were superb. They helped choose where to go based on animals we wanted to see while accommodating specific places we wanted to go as well. All the staff were incredibly knowledgeable & helpful. We booked a 5 week private safari so were constantly travelling (mostly by landcruiser). The guides we had were amazing in finding animals for us. Accommodation was mostly safari tents but extremely well appointed. Food was terrific. We had a superb time & Encompass made it so easy to book & enjoy. Highly recommended

Carolyn DV Visited: September 2014 Reviewed: Feb 1, 2015

Fantastic & dependable service from Encompass
5/5

My partner and I were so impressed with Encompass Africa's service we've already recommended them to a few friends! When we talk about our magnificent three week journey we also talk about that amazing service we received from EA. I'm not kidding! I loved that fact that we dealt with one person pretty much the whole time. She took the time to hear what we wanted to do and see. Every question was answered thoroughly-even the one about costs! I spent nearly 8 hours on the phone with my consultant over a 6 month period, each time receiving more useful info to consider about our impending trip. By the time we left Sydney I felt I knew exactly what was going to happen and I felt very reassured: the mobile app, the PDF itinerary, the on-line interactive itinerary...they were all very very useful. The service providers, the camps, the food, the transport all nearly exceeded our expectations. Our consultant checked in with us whilst we were travelling which was a very nice touch, and reassuring. A last minute change to flights during our time away was dealt with quickly, no fuss, and without a glitch. We will definitely use Encompass Africa again as we plan to return to Africa. I would gladly recommend their services.

Russell Pringle   –  
Australia AU
Visited: July 2014 Reviewed: Jan 31, 2015

Email Russell Pringle  |  50-65 years of age  |  Experience level: first safari

Planned to Perfection
5/5

From the moment of the first phone call I can't speak highly enough of the Encompass Africa team, they were fantastic.
We sent 3 1/2 weeks in Africa through 6 different countries, had 16 different plane flights as well as several road transfers and not one hickup along the way.
From the driver/guides, the hotels and accommodation, the camps and safari experiences were first class.
Jonathon and his team planned everything down to the finest detail. It was amazing.
If your thinking of a trip to Africa don't hesitate to contact Encompass Africa, you won't be disappointed.

Greg Poropat   –  
Australia AU
Visited: November 2014 Reviewed: Jan 27, 2015

50-65 years of age  |  Experience level: 2-5 safaris

First class and completely responsive service.
5/5

Everything was excellent. Knowledge of our destinations was great and the experience itself was sensational.

Sophie & Joe   –  
Australia AU
Visited: June 2012 Reviewed: Jan 24, 2015

50-65 years of age  |  Experience level: first safari

Very efficient, friendly and professional - highly recommended
5/5

We are highly experienced travellers, but this was our first time in Africa so we booked through Encompass and really loved every day of our safari. Jono was very efficient and we found we were looked after really well. We would certainly recommend Encompass to our friends and family.

JD   –  
Australia AU
Visited: November 2012 Reviewed: Jan 23, 2015

20-35 years of age  |  Experience level: 2-5 safaris

Impeccable organisation and delivery. Loved every second of our honeymoon!
5/5

Encompass Africa handled our safari and scuba diving honeymoon to Kenya and Tanzania. Their assistance and sound knowledge in the planning stages was greatly appreciated - I liked that they didn't just come up with Option A and nothing else, we were presented with numerous and varied options to choose from. Their enthusiasm and excitement for the itinerary they had created was contagious and from the moment we landed in Nairobi it was smooth sailing the whole time. The camps they chose suited us perfectly. Expectations exceeded!

John and Jan   –  
Australia AU
Visited: September 2013 Reviewed: Jan 23, 2015

65+ years of age  |  Experience level: first safari

A wildlife experience in South Africa and Zimbabwe
5/5

Encompass Africa showed great initiative in interpreting our wishes and developing locations and itinerary to suit our budget. The result was a twelve-day trip that included Kruger Park in Mpumalanga, Hluhluwe and Lake St Lucia in Kwazulu Natal, Victoria Falls and Hwange National Park in Zimbabwe. For this trip, the communications and detail beforehand were clear and thorough and on the ground in Africa it all happened as planned. The wildlife experiences on the ground were truly highlights of a lifetime, and the professionalism of the guides provided were an important part of this. We would not hesitate to use Encompass Africa again and commend them to other Africa visitors.

Chris   –  
Australia AU
Visited: September 2014 Reviewed: Jan 22, 2015

50-65 years of age  |  Experience level: first safari

Our most exciting trip yet - made effortless thanks to Jonathon and his team at Encompass Africa.
5/5

Jonathon Wilson and his team at Encompass Africa really gave us our best trip yet. Initial telephone conversation with Jonathon was enough for us to choose this company. Jonathon was warm, informative and engaging - a pleasure to talk to and later to deal with. He advised us that Tanzania would suit all our requirements for what we wanted from a safari, and we truly loved every single minute. The whole trip was effortless from start to finish thanks to Jonathon and his team and we can't wait to book again! The whole process (about a year in the making) was exciting as Jonathon was always available to talk to and no question was too trivial to be answered. Look no further if you are considering travelling to any country in Africa as Encompass Africa are highly professional, highly knowledgeable and lots of fun!

Harry Family   –  
Australia AU
Visited: June 2014 Reviewed: Jan 21, 2015

35-50 years of age  |  Experience level: first safari

Fantastic Experience
5/5

Jono and the team at Encompass Africa were very responsive to all our requests during the planning phase of our trip. They only sell trips to Africa, so are experts in this region. We found them extremely knowledgeable. Once on safari, everything ran smoothly. If you are booking a trip to Africa, look no further than Encompass Africa - we highly recommend them.

Average User Rating
5.0/5
Rating Breakdown
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