Martin Smith, Managing Director
Kingfisher Safaris
- Office In:
-
United Kingdom
- Size:
- 5-10 employees (Founded in 2012)
- Member Of:
- Botswana Guides Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $1,500 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
US
35-50 years of age | Experience level: first safari
Highly recommended
We approached Kingfisher online somewhat at the last minute to help us plan a two-part safari in Zimbabwe and Botswana, and were extremely satisfied with the service we received. From the very beginning Martin was always available via email or phone to answer any questions we had or make suggestions. He helped walk us though a number of logistical snags early on and was patient and accommodating. We were very happy at the lodges he booked us in within Zimbabwe (Kanga and The Hide) and even when we were in Zimbabwe he was always immediately reachable to answer questions on his phone. At one point a family member back at home was worried about us and contacted him to reach us, and he immediately helped her find us and put her mind at ease. She was so impressed by him and said that if I did ever write a review, I needed to mention that she thought it was the best customer service she had ever received.
We also asked Martin to put together a mobile camp safari for us in Botswana for the second half and really enjoyed that as a change from the luxury lodges. Although there were a few snags (late arrival for our pick-up at the border, things taking longer than expected), Martin was always available via phone and once we experienced the roads in Botswana everything made sense! Our mobile camp was a great time, and we especially recommend our guide Pilot to anyone going to Botswana - he really made the trip there for us. It's definitely not luxurious, but plenty nice for people used to tent camping and really special to be out in the bush surrounded only by nature! We heard animal noises all night and woke to lion and hyena paw prints by the campfire! The food was good and the staff worked hard to make sure that our desires were met. Our kids (ages 13, 11, and 9) had a blast, were very comfortable, and felt like they were on a real adventure.
All-in-all I would say don't hesitate to use Kingfisher to help you plan and execute whatever you're looking for in your dream safari.