The Wayfairer team training in our UK office
Wayfairer Travel
- Offices In:
-
United Kingdom
United States
Thailand
- Size:
- 20-50 employees (Founded in 2012)
- Member Of:
- ATTA, ATOL & ABTOT
- Tour Types:
- Custom luxury tours that can start every day
- Destinations:
- Price Range:
- $386 to $2,445 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
US
Email JoAnn | 65+ years of age | Experience level: 2-5 safaris
Wonderful experience with wayfairer
I have been on several safaris. This is my first with wayfairer. I will definitely book with them again. Very responsive, answered questions promptly, made suggestions based on what my friends and I were looking for.
Excellent trip
Wayfairer did a great job organizing our trip with amazing lodges and activities. The transportation was extremely well planned and we always felt safe and well looked after.
MX
Email Jesus | 50-65 years of age | Experience level: 2-5 safaris
Acurate and very professional.
All the documents, itinerary, comunication and customer service was impecable!
US
Email Patty | 65+ years of age | Experience level: 2-5 safaris
Apps. When we had questions they answered them very quickly.
The safaris were excellent. Got very close to all the animals. Everything was on time. The hotels and lodges were unique. Food and service excellent.
Email Rachael | 35-50 years of age | Experience level: 2-5 safaris
Dream holiday come true
This was our first ever organised holiday and it was perfect. From the moment I started talking to the team at Wayfairer, our itinerary planning, the travel pack and support throughout. Each destination was unique, each camp just wonderful with incredible teams, guides, trackers, and facilities. Each lived up to the expectations and then. The wealth of knowledge shared with us out on safari was incredible and helped us understand the environments we were exploring. At each location we saw different animals, birds and plant life. The sounds of each camp were completely different. Each and every sunset special.
Thank you to each and every member of Wayfairer and the associated camps we experienced.
Email Lynn Greig | 65+ years of age | Experience level: over 5 safaris
Excellent, well-organised customised tour of Madagascar
I chose Wayfairer to organise our recent trip to Madagascar because their suggested itinerary was what I had been looking for. We were not disappointed. During the planning stage they communicated promptly, and quickly resolved my queries. In Madagascar, we had impeccable service from the local company that looked after us. The accommodation was first-class, pick-ups and drop-offs were punctual, and our guides were excellent. Our Madagascar experience was everything we had hoped for. I would happily book with Wayfairer again.
US
Email Mikael | 50-65 years of age | Experience level: 2-5 safaris
Bait and switch
We are 3 weeks into a trip with Wayfairer. So far they have greatly disappointed us. We requested, had confirmed and paid for 5 star lodgings. The average price we paid is $3,500 per day. They have put us in primarily $200-300 a night hotels.
We have multiple times asked them to correct hotels. They have corrected 2 hotels after we pointed out the big discrepancy. They have done nothing proactively.
Today we are checking into a $200 a night hotel by the airport. We are staying over night in Johannesburg for no reason. Their lack of planning has us here needlessly. We are taking a shuttle to a distant hotel when there is a hotel at the airport.
I am with my pregnant wife and our two children. I could not even have imagined such a bad experience for our family.
We feel ripped off. They claim to be a luxury travel company and they demand full payment up front. Then they book you in cheap hotels.
We believe that we have been scammed. Be warned.
US
Email Diane | 65+ years of age | Experience level: 2-5 safaris
Very helpful before, during and after our tour. Excellent choices of where to go and the lodges.
The people with the agency were all helpful and kept us informed and were able to answer any and all questions. I feel it was a good value for the money. We saw so many different animals we got to see all of the big five except for rhinoceros because due to poaching there isn’t any except for a few that are being protected. There’s also many beautiful birds to be seen. I especially enjoyed the baby elephants, we saw one that our guide said probably wasn’t more than a week old. The whole experience was wonderful.
AE
Email Bartosz Klopocki | 35-50 years of age | Experience level: 2-5 safaris
South Africa Garden Route Trip with a toddler!
Absolutely amazing trip, the level of planning, attention to details and taking care of us from Wayfairer was absolutely AMAZING! Veron - THANK YOU - did amazing job customizing our trip to our needs, making sure it all fits our needs especially that we were travelling with a toddler (<2 years old), but all plan, stops, recommendations were truely thought through and made us all very happy. We were checked upon during the trip, if all was good and even chased the moment we dfid not arrive on time to one of the destinations (because we had to make some more stops with a baby) which just shows the care of the team. Online information provided, constant updates, what else you can ask for. All accomodation, food, car rental was perfectly fine.
Thank you again for organizing for us outstanding time and we will definitely come back to SA and use your services!
Pretty flawless organisation of our trip. Fantastic knowledge and learning experience of wildlife
Wayfairer did a thorough job in meeting our objectives for the trip. Good planning and comms throughout with knowledgeable team members. No hiccups in the execution with all the transfers lined up properly. They use a good operator on the ground in Botswana. One improvement would be a strong recommendation to guests to bring enough cash for tips for the game lodge staff which is expected. This may have been embedded somewhere but it was not obvious enough.