Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 17
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 17 Reviews
Sheila   –  
Australia AU
Visited: September 2019 Reviewed: Oct 8, 2019

Email Sheila  |  50-65 years of age  |  Experience level: first safari

Wonderful knowledge of African safaris and interesting places to explore
5/5

Gail was great in communication and organising a wonderful holiday to Africa, all we wanted to do was capture great photos and the experience of living close to the wildlife. We couldn't have been more exhilarated with the whole experience.

Jan   –  
Australia AU
Visited: July 2019 Reviewed: Sep 30, 2019

Email Jan  |  65+ years of age  |  Experience level: first safari

I’ve waited 40 years to go to Africa, I’m so pleased I had Gail to organise a tailor made itinerary
5/5

Gail was very helpful with visas, providing the paperwork or online info.
We had safari and houseboat experiences, Vic Falls, Cape Town and driving the garden route. Having private transfers/tours is the only way to go- absolutely no hassles to worry about.
We enjoyed our complimentary wine on our first night and on our return she sorted out our Avis dispute.
I’m already planning my next trip.

Kim   –  
Australia AU
Visited: August 2019 Reviewed: Sep 23, 2019

Email Kim  |  50-65 years of age  |  Experience level: first safari

Gail has all the knowledge and organisational skills to provide an excellent customised experience
5/5

Gail provided an excellent tour experience that went above and beyond our expectations. Her organisational skills meant we were met and ushered seamlessly all the way through our Africa trip. Her expert knowledge meant we were always in the best locations at the right times to make the most of our time. The accommodation generally fantastic and we loved every minute of it. Gail’s first hand experience really shone through. Would love to do it all again.

Katrina   –  
Australia AU
Visited: August 2019 Reviewed: Sep 23, 2019

Email Katrina  |  50-65 years of age  |  Experience level: first safari

Organisational extraordinaire!
5/5

Gail provided us with an exciting itinerary for Africa that did not disappoint. We were blown away by the accommodation, food provided and all-around excellence of everywhere we went. The safari camps were our highlight but we felt that the whole experience surpassed our expectations.

We felt so well looked after and Gail's organisational skills were second to none. We were never left waiting for any transport and we had many pick-ups throughout our holiday. Every time we were somewhere new there was always someone to pick us up and always on time. We had no stresses while away, everything seemed so easy, which made our holiday experience perfect.

We would highly recommend using Gail's expertise and definitely plan to use her services again.

Leonie P   –  
Australia AU
Visited: July 2019 Reviewed: Sep 23, 2019

Email Leonie P  |  65+ years of age  |  Experience level: first safari

Gail made all our African dreams come true!
5/5

From beginning to end our arrangements were handled in an efficient and professional manner making for a wonderful and hassle-free holiday. The accommodation was excellent in all venues, transfers were seamless, all nine flights and car hire trouble-free and the safari tour was amazing. Very happy to recommend Gail to plan your dream holiday.

Mary   –  
Australia AU
Visited: April 2019 Reviewed: Jun 1, 2019

Email Mary  |  65+ years of age  |  Experience level: first safari

Gail ensured our African experience was better than we anticipated.
5/5

We always thought Africa would be a good holiday destination but our experience was just wonderful. We went for 5 weeks to South Africa, Victoria falls and the Chobe river.
Gail understood what we wanted to see and experience in Africa, at the pace we wanted to travel and the budget we wanted to spend.
She was very good at following up on changes and suggestions. She communicated very well with us by phone and email.
What she recommended as far as hotels, Safari lodge, the tour itself and the day to day activities were mostly very good and well planned. The local companies that Gail used provided very good service.
Very happy to recommend Gail and do further travel with her.

Nikki   –  
Australia AU
Visited: December 2018 Reviewed: Feb 13, 2019

Email Nikki  |  20-35 years of age  |  Experience level: 2-5 safaris

Great engagement and ideas
5/5

Very effective communications, easily reachable and able to keep up with my various ideas/changes
Knowledgable in most areas of my trip and very helpful (and successful) with some of the new regions !
My safari tour camping throughout Kenya and Tanzania was amazing! Dubai and Oman were equally amazing in their own ways.
Looking forward to the next adventure!

Teresa W   –  
Australia AU
Visited: April 2018 Reviewed: May 12, 2018

Email Teresa W  |  35-50 years of age  |  Experience level: first safari

Gails strengths are listening to what we were after and her personalised service
5/5

From the first contact with Gail she was professional, informative and listened to what we were after in our holiday. She was able to put together an amazing trip that exceeded our expectations. The arrangements and logistics that Gail organised went smoothly and added to our whole experience. The personal touches such as calling us before, during and after our holiday and arranging for assistance through Customs were added bonuses.

High recommend Gail and we will definitely be using Gail again for future holidays.

Kevin Williams   –  
Australia AU
Visited: September 2017 Reviewed: Jan 22, 2018

Email Kevin Williams  |  35-50 years of age  |  Experience level: 2-5 safaris

Simply the best personal travel Manger, planning our 3rd trip now
5/5

We were recommended Gail by a friend in 2013, we booked a trip in 14 and had the best month away ever, we then booked another trip in 2017, that was simply awesome, and we are planning another in 2019.

Gails knowledge and attention to detail is fantastic.

if your planning a trip to south Africa Gail is the only person you should use hands down.

Kathy   –  
Australia AU
Visited: August 2016 Reviewed: Nov 13, 2017

Email Kathy  |  50-65 years of age  |  Experience level: first safari

Gail took onboard all our requests and carried them out beyond our expectations.
5/5

From leaving Brisbane airport, all throughout our African adventure and then touching back down in Australia, Gail constantly supported and communicated with us. We missed our first outbound connecting flight, but Gail was following our flights and organised onward flights for us. Gail met with us to discuss our itenery and we felt assured and comfortable that she would prepare an excellent trip for us. It wasn't until we were actually experiencing all her detailed planning, we realised our expectations were being exceeded constantly. She was a great listener and we seemed to be on the same page with all we wished for. On arriving back into Sydney, some of our luggage was missing, so again Gail went above the beyond tracking the luggage down and eventually had it delivered to our door! We cannot recommend Gail highly enough if you are looking for an extremely experienced, professional Travel Agent to organise an unforgettable travel experience for you.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 17
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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