Twinkle Star Tours & Safaris Limited Staff Photo
Twinkle Star Tours & Safaris
- Located In:
-
United States
Taiwan
- Size:
- 10-20 employees (Founded in 2017)
- Member Of:
- KATO, Eco Tourism Kenya & KTB
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $60 to $500 per person per day (USD, excl. int'l flights)
Reviews
US
Email Sharon Moore | 50-65 years of age | Experience level: first safari
Absolutely more than I could have expected
I just returned from a 16-day safari through Kenya and Tanzania with
Twinkle Star Safaris. I was supposed to travel last year but COVID
postponed it until this year. Let me say that from the very beginning
James was quick to respond to emails and was able to work on planning
the safari that I wanted. My tour was through Kenya and Tanzania. I was
met at the Nairobi airport by my guide, Patrick. My flight was late but
Patrick was patiently waiting on me. For the first week, we visited
Samburu, Lake Nakuru and Masai Mara. My personal favorite was Masai
Mara. I joked with Patrick and told him that riding with him was like
being with Mr. National Geographic. Any question that I had, he had an
answer for. So knowledgeable on not just the animals and parks, but also
all the small towns that we traveled in between. If you use Twinkle
Star, make sure you ask for PATRICK!! He will not disappoint you.
Another word of advice, pay the extra money and upgrade to the Land
Cruiser. It will allow you access to more areas in the park. Thank you
Patrick for showing me the Big 5!! The leopard was hard to find but he
didn't give up. Also thank you James for making my dream vacation
happen, you did not disappoint. I know that this trip is a big
investment for anyone but you will not regret it. I appreciate that
James takes such interest in his customers. He met me at the hotel in
Nairobi before my safari started and walked me to a nearby shopping area
and bank at my request. In addition, at the conclusion of the safari, he
met me to make sure that my safari was just what I wanted. Customer
satisfaction is truly a top priority for him.
Reply from Twinkle Star Tours & Safaris
Posted on Jul 21, 2021Jambo Sharon,
Thank you for traveling with us on our 16 days private safari in Kenya and Tanzania and taking your time to provide good feedback about your safari experience.
We appreciate the positive feedback of your experience on, the organization and planning of the safari handled by James and your Safari guide Patrick who was very knowledgeable, accommodating, and also great at spotting animals in the parks.
Hopefully, this shall not be your last Kenya-Tanzania holiday safari with us. We look forward to hosting you and your friend and family in the near future.
Best Regards
James Oketch
HK
Email Yan | 20-35 years of age | Experience level: first safari
Good experience and a helpful operator
We booked a 9-day safari through Twinkle Star. James is very helpful, we communicated a lot before the trip. He tried his best to help us.
The driver in Tanzania is incredible. He is responsible and knowledgable. He explained the culture of Tanzanian and the characters of different animals in the trip. We saw migration for four times in three days. We also saw Lion, Chita, Leopard ......the driver always search for a good area for us to take photo. For the accommodation, I highly recommend Chaka Extra Camp. The staffs are very nice. The food, environment and camp are perfect.
For Kenya, our driver, Robert, did a very bad job. His car broke down. We could not go to safari with him. We joint another group in the end. Also, his car broke down again on the day we have to go back to airport. Without the help of James and other African, we afraid we may not catch our flight. James sent another driver to take us immediately. However, Robert tried to lie to us telling us that his car was okay.
Thank you, James.
Reply from Twinkle Star Tours & Safaris
Posted on Sep 16, 2019Jambo Yan,
Thank you for reviewing your experience on a 9 days safari in Kenya and Tanzania and acknowledging Twinkle star Tours and Safaris.
Your mention about James been very helpful by communicating to you and arranging your Africa safari for you, we really appreciate for that.
Chaka camp is the best camp in Tanzania mostly for the first time travelers on their safari in Africa, we are really happy for letting us know we booked the best accommodation for you.
We are deeply sorry for knowing what you went through with your Kenyan driver Robert, we have taken note on that very keenly to avoid another incidence like that again.
We thank you again for sharing this experience with us, we would like to welcome you again on your next Safari in Africa.
Asante Sana.
US
Email Danny | 20-35 years of age | Experience level: first safari
Great Budget Safari with Minor Hiccup
I recently did the 4-Day Tanzanian Safari. The tour was organized by Twinkle Star but subcontracted to Inno Africa Safari. There was a little issue with my arrival and a driver not being at the airport but this was quickly remedied with a message to Mr. Oketch.
The safari itself was great with a very nice driver and accomplished chef. We were able to see all of the big 5, though the rhinos we're very far away.
As a solo traveler, I was able to join with other solo travelers and make some friends during the safari.
The accommodations were better than expected for a budget safari and overall I had a great time. I would definitely recommend this tour to my friends and family.
US
Email Erik | 35-50 years of age | Experience level: first safari
Excellent! Amazing! Great tour company for the price!
I just got back from the 4-day Tanzania Safari. It was spectacular! I was lucky enough to see all Big 5 wild animals. Our tour driver was Alibaba. He was very knowledgeable about the area and the animals. He answered all of our questions. James does a great job with the company. I was able to contact and talk with him directly. He answered all of my questions very well.
Thank you!
Email Sunny | 20-35 years of age | Experience level: first safari
Good budget Safari
Safari was great
The tour program was the same as Twinkle explained.
They provided good budget safari tour.
i was satisfied with the tour
Thanks:)
DK
Email Astrid | 20-35 years of age | Experience level: first safari
Perfect budget-safari
For a budget traveller, this is a great option!
Communication is easy, and everything is smooth.
We got a pick up in the airport to our hotel, and then another pick up the next morning to the safari-bus and then we got a ride to our airBnB in Nairobi when the safari ended.
All went according to plan.
There's a ration of water (1 bottle per person per day), but you can buy beverage at lunch and at the tent camp.
It's a good idea to bring snacks. The food provided is mostly local and delicious.
The safari drives were really amazing. And Stanley, our guide, made a great effort in finding all the cool animals.
Don't expect beautiful and luxurious accommodations. It's a cheap tour for people on a budget.
But expect a FIVE STAR adventure with amazing safari drives in the park and great service from the people!
IT
Email Marzia M. | 20-35 years of age | Experience level: first safari
welcome to the jungle
The safari itself has been fantastic. Good food, good driver/guide (Emmanuel), accomodation in tent as expected. We passed a very good time with the animals and the wild saving a lot of money. We only have had 2 misunderstanding with the hotel for the 1 night accomodation and for the way back to the airport, so we suggest to be preparated and maybe to organize yourself to save money and to avoid surprises. We suggest Twinkle star tour for your tanzanian trip.
DE
Email Paul | 20-35 years of age | Experience level: first safari
Great tour, lots of impressive animals, unorganized schedule
We booked a 4-days tour through Masai Mara NP, Lake Naivasha with boat ride and Nakuro NP with 2 nights speeping in a tented camp and on night in a hotel.
lots of animals
great driver
unorganized scheduling
acceptable accomodations
respectful treatment of animals
It was a gorgeous journey and our driver, James, was one of the highlights beside the impressive animals! We saw nearly everything we dreamed of, elephants, lions, a cheetah, rhinos, different types of giraffes, a lot of different beautiful birds, hippos, monkeys, buffalos, antilopes... only the leopard we missed, but James gave his very best. We saw the most animals incredibly near, for example lions or giraffes with a distance of less than 5m or rhinos with less than 10m. But it never seemed to injure the animals freedom.
It was just a pitty, that we needed to discuss with different people so often about what be booked, what was included and how the plan for the tour was. For example we didn‘t have a walking/cycling tour, we didn‘t get 3l water per person per day but 1l instead, we didn‘t visit the Hells gate NP, we didn‘t see the promised baby elephant in an extra area, we didn‘t visit the giraffe center.
All in all, the tour was quite different than described. The tour was described very detailed with certain timeslots and in a specific order, but nothing matched to that schedule, which does actually not matter, but nobody told us so. So we expected for example to drive to the lake Naivasha, but arrived at the Masai Mara NP and wondered if we took the wrong tour bus by accident...
The booked accomodations were acceptable, espacially for the price we paid, ~400 US $ per person. The first one at the Masai Mara NP was a tented camp with a nice areal and quite delicious food. The second one at Nakuro NP was in the Hotel Citynax with very friendly personal. But in both accomodations it lasted ~20 mins until we get warm water in the shower. While the water in the hotel just got semi warm to still too cold ~20 celsius degrees. This hotel also didn‘t have the promised standard as descibed with „Gilden Palace Hotel or similar“.
Nevertheless it was a great experience and I would book another tour with your company again.
AE
Email Muthu kumar | 20-35 years of age | Experience level: first safari
Very good Experience!
It was a very good safari. Mr. James was very responsive, always provided quick feedback at the stage of booking and he came personally to pick us from the airport. Safari was organized very well and made some good friends. Our driver was great - special thanks...
DK
Email Jesper | 20-35 years of age | Experience level: first safari
Super friendly staff and service minded. Very good safari experience
Staff was service minded and even picked us up in the airport a few days before the safari started. Safari was very good and we saw all the animals. Safari driver was very good at explaining about the animals, however he had a couple of technical issues with the car, which resulted in delays. Overall recommendable.