Safari360

Not happy

Unfortunately, we weren’t satisfied with the safari. The reasons were the route selection—which involved very long drive times over rough terrain—and the fact that we started from the same starting point three times. This meant we had to cover the same distances over and over; on top of that, we had to change accommodations every day! The planning for the Kilimanjaro hike was really poor: 3 hours for the drive to the starting point, at least 5 hours of hiking, and 4 hours back to the next lodge. A minimum of 12 hours for a day trip shows that the planning wasn’t very good. It would certainly be helpful to include information in the quote about the duration and road conditions of the transfers; we can’t estimate these ourselves, which is why we book through a professional.

Unfortunately, the selection of lodges wasn’t ideal and, in some cases, was at the lower end of the spectrum in terms of comfort and service. The same goes for the location and access; after a day trip, a centrally located lodge would be appreciated

One more comment on the Kilimanjaro hike. Why were we only informed the evening before the scheduled hike that there had been a fire on the plateau three days earlier and that all hikes had been suspended? Early notification would have saved us a lot of back-and-forth.
Our guide, Emmanuel, did a very good job as both driver and guide. Car breakdowns (twice) can happen, but he handled them very well each time and ensured we could continue our journey without any problems. The only question here is: how well are the vehicles maintained?
Sorry, Petro—this can certainly be done better.