Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 25
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 25 Reviews
Cosmos   –  
South Africa ZA
Visited: December 2020 Reviewed: Aug 18, 2021

Email Cosmos  |  20-35 years of age  |  Experience level: first safari

Exceptionally unparalleled service that is next to non
5/5

What I loved the most about touch the moon was how customer centric their service was. Every aspect of their business mantra is based on making the client enjoy their stay at minimal value as possible. I received more value for my money more than i anticipated and would really love going back and using their services. They are reliable and dependable and I remember i forgot my camera in one of their tour cars, they kept it for me and gave it back, that on its own boosted my confidence in them. Overally, the tour itself was awesome with their varied packages that covered every beautiful aspect of the Victoria falls. Definitely people to partner with for your travel and tour needs.

PETER THYREUM   –  
Canada CA
Visited: July 2018 Reviewed: Aug 10, 2018

Email PETER THYREUM  |  50-65 years of age  |  Experience level: first safari

They gave us personalized service, and went above and beyond the scope of the tour itinerary.
5/5

Apart from all the other excellent services provided, the staff of Touch the Moon tours exposed us to the Spirit of the common people of Zimbabwe. The love and courtesy shown to us on every leg of our trip was unparalleled.
From the Hotel employees to the Victoria Falls Airport staff and all the Tour guides. From the very Historically knowledgeable captain of the Zambezi river, dinner cruise boat to the Master of ceremonies at Isabella's Wedding and all the street vendors selling us souvenirs. And not forgetting our guide par excellence Mr Classo. Thank you all very much.
The true heart of any country we visit is in its people, and Zimbabwe takes first place.
I WILL BE BACK SOON.

Lyla Roberts   –  
Australia AU
Visited: July 2018 Reviewed: Aug 7, 2018

Email Lyla Roberts  |  50-65 years of age  |  Experience level: 2-5 safaris

Efficient and great attention to detail.
5/5

We were very pleased with all the arrangements made for the group. Good service and the tour ran very smoothly. Accommodation was top class do also the safaris and entertainment organised. Would highly recommend Touch the Moon Tours.

Peter Thyreum/Esther Thyreum   –  
Canada CA
Visited: July 2018 Reviewed: Aug 3, 2018

Email Peter Thyreum/Esther Thyreum  |  50-65 years of age  |  Experience level: first safari

Amazing service, amazing people, top notch - A -Plus, Excellent!!!!
5/5

Everything was SUPER!!! Keep up the excellent work - HARD WORKING TEAM EVER!!!

Ravi Santosham   –  
India IN
Visited: July 2018 Reviewed: Jul 28, 2018

Email Ravi Santosham  |  65+ years of age  |  Experience level: over 5 safaris

We had a blast
5/5

Extremely well organized with every detail taken care of f. We strongly recommend " Touch the moon"

Kurien   –  
United Arab Emirates AE
Visited: July 2018 Reviewed: Jul 28, 2018

Email Kurien  |  50-65 years of age  |  Experience level: first safari

Professional, courteous and friendly service.
5/5

We went on two safaris, Hwange National Park, Zimbabwe and Chobe National Park in Botswana and a river cruise on the Zambezi among other short trips. All three were worth it with experienced drivers/ captain who knew the terrain well and we got to see four of the big five and so many other animals in their natural habitat.

The safari experience was better than what we had expected, on time and in good vehicles.

The service from Touch the Moon Tours was even better than expected. The team were very friendly and went out of the way to make our tour truly memorable.

Shoba Subrahmanyam   –  
Canada CA
Visited: July 2018 Reviewed: Jul 28, 2018

Email Shoba Subrahmanyam  |  50-65 years of age  |  Experience level: over 5 safaris

A very reliable tour operator with a great price!
5/5

A travel manager for specialized tours in Canada. I have headed many tours to different countries but this tour operator deserves a 5 plus!
3 countries in 12 days - Zimbabwe, Zambia and Botswana .
Touch the Moon is one of the finest operators I have dealt with.
- Good hotels,  good vehicles  Had a representative from their office for the entire trip:)
Personalized service from their director Isabella Mukashuri and all the staff was perfect!
Constant touch with TTM at any time made the tour so comfortable and stress free:)
Their suggestion of hotels, Safari Lodges, and arrangements for sightseeing was wonderful - They made sure that it was not just a sightseeing tour but a true experience of their culture too.
Although the agency is a small operation,their service was par excellence and would definitely recommend TTM!

Dr.Sheela michael   –  
India IN
Visited: July 2018 Reviewed: Jul 28, 2018

Email Dr.Sheela michael  |  50-65 years of age  |  Experience level: first safari

The experience was so good,attending to all minute details every day with a great smile every moment
5/5

Touch the moon offered us the kind of service which was beyond our expectation.The personal care to each individual was always there.The safaris were perfect.Accommodations were arranged in the best hotels with exotic cuisines.They deserve all credit in providing a truly wonderful African experience

Farai   –  
Namibia NA
Visited: February 2018 Reviewed: May 6, 2018

Email Farai  |  20-35 years of age  |  Experience level: 2-5 safaris

incredible
5/5

There was kind gesture and we received a good tour.

AROONA NAIDOO   –  
Australia AU
Visited: November 2017 Reviewed: Apr 30, 2018

Email AROONA NAIDOO  |  65+ years of age  |  Experience level: 2-5 safaris

2 amazing ladies cannot be praised enough for their care and attention to detail. Just loved them.
5/5

From the moment we made contact from Sydney, Australia, they were professional, knowledgeable, paid attention to detail, picked us up from the airport, took care of us from the morning until we returned late at night to our hotel. They deserve every support and encouragement in their new business, they have overcome unbelievable hardship and uphill struggles to reach the point of establishing this business. Ketty and Isabel are the most trustworthy and professional women we encountered on our travels. I can, without any hesitation, highly recommend dealing with them to help you plan your holiday.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 25
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0
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