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5.0/5

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  • 2 star 1
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Bijal   –  
India IN
Visited: December 2017 Reviewed: Dec 24, 2017

Email Bijal  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Bijal and not that of SafariBookings.
unprofessional
2/5

Very poor service.
I had talked on the phone with their Delhi office.
This was an inquiry for a trip I was planning.
But they didn't bother to even reply to the email.

Reply from Chalo Africa
Reply from Chalo Africa
Posted on Dec 28, 2017

Dear Bijal,

We were very saddened to read your review on Safaribookings. It was never our intention to ignore your email, but it so happened that we received your enquiry on the very day that we welcomed Tanvi's new baby to the Chalo Africa family, and the enquiry seems to have fallen through the cracks in all the ensuing excitement.

Please accept our sincere apologies for the oversight, and should you still be looking for help with your trip to Kenya, we will do our best to make it up for you.

Best wishes,
Team Chalo Africa!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 87
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 0
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