SafariBookings has received complaints from clients about Enrico’s Tours and Safaris.

Reviews

Sort By: Date Most Helpful Rating 41-46 of 46 Reviews
Mark jhonson   –  
Pakistan PK
Visited: December 2019 Reviewed: Jan 27, 2020

Email Mark jhonson  |  20-35 years of age  |  Experience level: first safari

Truly being in Africa
5/5

For the beginning of 2019 we had signed up for a trip through Botswana and Namibia with Safari World Tours. We were thoroughly satisfied with the way everything was organized and with what we saw was awesome, but we particularly and unforgettably remember - from Namibia - the long, steep sweaty climb in the deep, hot, sifting, flowing sand of the dark-orange dunes, and driving up the long, dry, sandy bed of the Hoanib River in its remote valley and, sitting still in the infinitely silent midday heat under the endless deep blue sky, watching a group of dusty desert elephants clustered around their young ones, lazily fanning their ears as they eyed us from under a spreading canopy of acacias.

Lusy   –  
Pakistan PK
Visited: November 2019 Reviewed: Jan 27, 2020

Email Lusy

Truly being in Africa
5/5

For the beginning of 2019 we had signed up for a trip through Botswana and Namibia with Safari World Tours. We were thoroughly satisfied with the way everything was organized and with what we saw was awesome, but we particularly and unforgettably remember - from Namibia - the long, steep sweaty climb in the deep, hot, sifting, flowing sand of the dark-orange dunes, and driving up the long, dry, sandy bed of the Hoanib River in its remote valley and, sitting still in the infinitely silent midday heat under the endless deep blue sky, watching a group of dusty desert elephants clustered around their young ones, lazily fanning their ears as they eyed us from under a spreading canopy of acacias.

Lusy   –  
Pakistan PK
Visited: November 2019 Reviewed: Jan 27, 2020

Email Lusy  |  20-35 years of age  |  Experience level: first safari

Truly being in Africa
5/5

For the beginning of 2019 we had signed up for a trip through Botswana and Namibia with Safari World Tours. We were thoroughly satisfied with the way everything was organized and with what we saw was awesome, but we particularly and unforgettably remember - from Namibia - the long, steep sweaty climb in the deep, hot, sifting, flowing sand of the dark-orange dunes, and driving up the long, dry, sandy bed of the Hoanib River in its remote valley and, sitting still in the infinitely silent midday heat under the endless deep blue sky, watching a group of dusty desert elephants clustered around their young ones, lazily fanning their ears as they eyed us from under a spreading canopy of acacias.

Kauren   –  
United States US
Visited: January 2019 Reviewed: Jan 30, 2020

Email Kauren  |  20-35 years of age  |  Experience level: 2-5 safaris

Wonderful safari honeymoon
5/5


From the first communication with Isabella I knew I could trust them with my honeymoon plans. Communication was fantastic with all my requests and changes quickly addressed. They also provided great advice on accommodation and things to do. The trip itself was once in a life period and something my wife and I will never forget. Everything was perfectly organized allowing me to relax and enjoy our special time together. I would recommend Enrico Safaris.

Jesica   –  
United States US
Visited: December 2019 Reviewed: Jan 30, 2020

Email Jesica  |  20-35 years of age  |  Experience level: 2-5 safaris

4. I had the most wonderful experience of my life
5/5

My trip last December 2019 to Namibia was arranged by Enrico’s tours and Safaris and I couldn't have chosen better. Everything was well organized and I didn't have to worry about anything. The safari tour was far beyond expectations; the accommodation was excellent, the guides were fantastic, the sightseeing and the animals were out of this world. I can't wait to go back, hopefully the next time I will travel with my family so they can also experience a rich adventure of unlimited emotions and it was arranged by Enrico’s tours. A million thanks for making my dreams come true

Michael   –  
United States US
Visited: January 2020 Reviewed: Feb 29, 2020

Email Michael  |  20-35 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Michael and not that of SafariBookings.
This company is a scam.
1/5

Based on doing an 8-day self-drive tour with this company and subsequent communication afterwards, I have come to the conclusion that this company is a scam.

1) My assumption was that they had made all bookings in advance when I paid my fees. This was not the case. They told me they had gotten the start date wrong despite me getting a confirmation of the itinerary with the correct dates, but my suspicion is that this was to cover up the fact they hadn't made any bookings. Instead of making all the bookings on the day this error was found, the location for accommodation changed nearly every day. In only one case had a booking been made and payment completed before our arrival out of 7 overnight stays.
2) The places where we actually ended up staying was consistently changed to a hotel or lodge at a lower price point than what was advertised on the itinerary we used for booking.
3) Twice we ended up having to pay for the stay ourselves (conveniently the 3 most expensive nights of the trip) and the company still hasn't reimbursed us despite repeated requests over the last month. The stress of never knowing if a booking had been made was a detraction from our trip. If we hadn't paid already, we would have set everything up on our own, but we were trying to get him to pay for accommodations whenever it was possible.

I have filed a complaint with the Namibia Tourism Board about Enrico's Tours and Safari World Tours, since they changed their name but are still the same operation.

All this said, you should absolutely go to Namibia because it's an incredible and magical place. But absolutely DO NOT book through Enrico's Tours or Safari World Tours.

Disclaimer

  • All corporate and/or tour info is provided by Enrico’s Tours and Safaris, not SafariBookings
  • The tours offered by Enrico’s Tours and Safaris are subject to their terms & conditions