Reviews

Sort By: Date Most Helpful 11-20 of 23 Reviews
Ahmed   –  
Kuwait KW
Visited: April 2018 Reviewed: Mar 24, 2019

Email Ahmed  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing and once in a lifetime experince
5/5

I enjoyed visiting Rwanda. Congo. And Uganda.

I saw all i wanted from gorillas to chinpamzees. Hijed up th nirangongo

Michaela   –  
United Arab Emirates AE
Visited: March 2019 Reviewed: Mar 17, 2019

Email Michaela  |  20-35 years of age  |  Experience level: 2-5 safaris

I had the time of my life.
5/5

Kumbukumbu Tours thank you for one of my best vacation ever. Everything went exactly according the plan even though this was not a resort kind of vacation.
I felt the whole time Obed is there to make sure we are enjoying every single minute of the trip.
He is professional, approachable, very flexible and friendly.
Im strongly suggesting everyone who wants to visit mountain gorillas, to choose DRC destinations with Kumbukumbu tours.

Lucia   –  
United Arab Emirates AE
Visited: March 2019 Reviewed: Mar 13, 2019

Email Lucia  |  20-35 years of age  |  Experience level: first safari

It was a life experience, dream came through❤️Obed our tour guide was very kind and friendly
5/5

Our communication with tour guide Obed was great from the beginning. We have received an email with full itinerary and all details. Arrangements were well fulfilled and everything went as planned. Very satisfied with this trip and Kumbukumbu services. Obed well done

Ania   –  
United States US
Visited: November 2018 Reviewed: Dec 9, 2018

Email Ania  |  20-35 years of age  |  Experience level: over 5 safaris

Memorable 3 Weeks in East Africa
5/5

I wanted to visit Rwanda, Burundi, the Democratic Republic of the Congo, and Uganda in one trip. In early 2018, I arranged a customized program for the coming November with Obed – who was recommended to me by a fellow traveler. Originally from the DRC, but now residing across the border in Rwanda, Obed had the contacts and expertise to make my plan happen. In addition, he was competitively (and reasonably) priced. From the planning process to the time of booking, I received nothing but excellent customer service. Obed listened and made sure to deliver. He appropriately took care of the required permits for me – no problems anywhere. Communication was never an issue – he replied to my emails and messages in a timely fashion and made sure to address each question, comment, and concern. This continued into the tour. He showed up on time every single day. Obed’s friendly, welcoming personality and energy radiated from the moment he greeted me in Rwanda. Conversations were easy – we shared the same sense of humor. He was informative, yet listened to know when I had enough. Furthermore, he was able to answer all of my questions without any hesitation. He made sure that I was comfortable throughout the trip – whether in the car or checking in to the accommodations. The vehicles used for transportation were comfortable. Most importantly, he was flexible. Anytime that I had an idea, or wanted to add or get rid of an activity, he made it happen. No questions asked. Overall, Obed was a delightful guide and lived up to (and exceeded) my expectations. I strongly recommend Obed and Kumbukumbu Tours if you need a fixer or a tour operator/guide for the area.

Rocio Lopez   –  
United States US
Visited: May 2016 Reviewed: Nov 24, 2018

Email Rocio Lopez  |  35-50 years of age  |  Experience level: 2-5 safaris

Great experience
5/5

This trip was amazing with the company Of Obed during the trip , I highly recommend this Trips they went above and beyond my expectations.
All my needs were met and they were all the time making sure I was happy will the accommodations and services.
Obed was extremelly helpful and kind to help me since I’m afraid of heights he was always offering his hand to help me during the trekking.

Cynthia   –  
Kenya KE
Visited: March 2018 Reviewed: Nov 21, 2018

Email Cynthia  |  20-35 years of age  |  Experience level: over 5 safaris

AWESOMEEE!!!
5/5

My tour to Rwanda earlier this year is probably going to be my highlight of the year all thanks to Kumbukumbu tours! I had a whole experience of the cultural tour, very very amazing and absolutely interesting!! Then came the Musanze Caves. Uuuuuuh!! You have too experience this to uderstand what it felt! Obed of Kumbu Kumbu tours made me feel like a valued customer, he ensured that I got an awesome place to spend the night, that I got all the passes to the park without a hustle and that I was well catered for. Obed is definately my to go to person in Rwanda. Would definately recommend him to anyone. So if you are stopping by Rwanda, definately halla at Obed! He will sort your everything!!!

Giulliana S.   –  
Italy IT
Visited: August 2015 Reviewed: Nov 4, 2018

Email Giulliana S.  |  50-65 years of age  |  Experience level: 2-5 safaris

Obede is a very nice and good guide, prepared and experienced, follows customers carefully.
5/5

We had really good time in Rwanda from Kigali to the Nyungwe National Park, and then in RDC, from Bukavu, shipping on the Kivu lake to Goma, climbing the amazing Nyiragongo and the wonderful visit to the gorillas in the Virunga Park. Once-in-a-lifetime experience.

Lauren   –  
United States US
Visited: February 2018 Reviewed: Nov 2, 2018

Email Lauren  |  20-35 years of age  |  Experience level: over 5 safaris

Obed was knowledgeable, kind, and dedicated to making every detail of our trip amazing!
5/5

We were so excited to go on our first-ever gorilla trek, but budget was a huge limiting factor. Obed worked with our budget to make sure that we got the experience we were looking for without overspending. Our "budget" hotel was perfectly comfortable, and the attention we received from the safari planners was amazing. We were very impressed with their dedication to our trip being incredible! Would definitely recommend working with Kumbukumbu Tours!

Gerard Mutabazi   –  
Canada CA
Visited: July 2018 Reviewed: Nov 2, 2018

Email Gerard Mutabazi  |  20-35 years of age  |  Experience level: 2-5 safaris

Obed was very friendly, trustworthy and helpful throughout the experience.
5/5

Communication was not a problem at all because Obed's English ability is great as it was the language of communication. We were both able to easily understand each other. I was really impressed that the tour and assistance can be offered in different local languages included Swahili for those around the region. This is truly amazing! It was on early morning when I was met at the hostel and shown around Kigali including the Genocide Memorial. We then took the bus from Kigali to Gisenyi. Seeing Rwanda's landscape as the bus traveled through hills was breathtaking. The nature across the country is great with an amazing climate. The service was amazing throughout the experience and my expectations were exceeded. Thank you very much Kumbukumbu Tours and Obed for making my experience the best of the best!

Ina Birsan   –  
United States US
Visited: October 2015 Reviewed: Nov 1, 2018

Email Ina Birsan  |  20-35 years of age  |  Experience level: first safari

Excellent
5/5

We visited Africa for our honeymoon, and Obed was our tour guide for trekking the Nyiragongo volcano and seeing the gorillas in Virunga park. He did an amazing job, very attentive and responsible and friendly. He is so passionate about what he is doing, he knows very much about the fauna and he actually specialized in birds too (we loved hearing about different types of bird species). To this day we are in touch with Obed, because he is very involved in helping out his community. For example one year for Christmas he helped us get shoes for the children from one of the poor schools from the village.
We totally recommed Kumbukumbu tours and their services, Africa is so worth visiting, what you see there is unique and you sill remember it for the rest of your life.

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 1
  • 3 star 0
  • 2 star 0
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