Reviews
AE
Email Satheesan Balan | 50-65 years of age | Experience level: first safari
Satisfactory
The quality of the tour and game drive experience really depends on the guide assigned. Our guide, Samuel Kariuki (Sammy), was experienced and knowledgeable, and we felt safe with his driving throughout the trip. However, our experience at Masai Mara was a bit disappointing. Despite spending hours driving through the park, we only saw 3 of the Big 5 animals, and much of the time felt like we were aimlessly driving without any animal sightings. Most other guides returned to the lodge for lunch, but Sammy opted for a bush lunch, which unfortunately didn’t add much to the experience given the lack of sightings afterward.
Additionally, for the Lake Naivasha tour, we were taken early in the morning when it was cold and foggy, which wasn’t ideal for sightseeing. A previous day afternoon would have offered better views and weather. While Sammy’s driving and professionalism were good, we felt the planning and timing of some parts of the tour could have been better thought out to improve the overall experience.
Email Christie | 35-50 years of age | Experience level: 2-5 safaris
very responsive
Jazeera’s communication and responsiveness can’t be faulted. When we contacted Jazeera at Safari Seekers we were in a difficult situation having been caught up in another safari company going broke and our reservations collapsing with it. She was proactive and offered more help than we had initially sought. Jazeera was able to rebook the lodges, arrange park entry, and recreate the planned safari with her drivers, all to our fixed dates.
We are grateful to have come across Safari Seekers in time to revive our plans. We had the most incredible family safari. Our driver Farukh was very experienced and knowledgeable. Not only did we have great animal spotting he was great company to spend the week with. We take away fantastic family memories and a lot of photos! We visited 3 national parks in Kenya as a family with two teenage kids.