Reviews

Sort By: Date Most Helpful 11-20 of 30 Reviews
Rahab   –  
Kenya KE
Visited: May 2022 Reviewed: May 15, 2023

Email Rahab  |  20-35 years of age  |  Experience level: over 5 safaris

She is very knowledgeable and helpful with both major and minor details
5/5

I was able to choose the most convenient place to visit and stay due to their enhanced marketing and one on one guidance
They provided a well detailed and upto date itinerary and schedule for ease of travel.
Communication is all through;before, during and even after the tour to ensure maximum satisfaction

Mark   –  
Kenya KE
Visited: January 2023 Reviewed: Mar 11, 2023

Email Mark  |  20-35 years of age  |  Experience level: first safari

Well coordinated safari - great value for your money
5/5

Our safari was well planned. The driver guide was quite knowledgeable and ensured we got the most out of our game drives. The choice of accommodation was superb and we enjoyed every bit of our stay.

Thank you and we look forward to doing it again.

Jackie Kubwa   –  
Kenya KE
Visited: April 2022 Reviewed: Oct 31, 2022

Email Jackie Kubwa  |  35-50 years of age  |  Experience level: over 5 safaris

My tour operator is excellent goes out of her way to ensure you are comfortable very competent
5/5

I got my value for my money, excellent open lines of communication absolutely reliable am actually doing another vacation with them

Olive   –  
France FR
Visited: July 2022 Reviewed: Oct 28, 2022

Email Olive  |  35-50 years of age

More than professionnal
5/5

My trek was Amazing beyond my expectations.
Thanks a bunch

Jesse   –  
Kenya KE
Visited: April 2022 Reviewed: Oct 27, 2022

Email Jesse  |  35-50 years of age  |  Experience level: over 5 safaris

Efficient
5/5

Reliable tours consistently lives up to the word ‘reliable’. They offer quality services in all aspects and are very responsive to any form of feedback.

JUDY   –  
Kenya KE
Visited: December 2019 Reviewed: Jun 26, 2020

Email JUDY  |  35-50 years of age  |  Experience level: over 5 safaris

RELIABLE RELIABLE! EVERYTHING WE EVER PLANNED.
5/5

The communication was great from start to finish, Carol even checked us in before departure and on connecting flights and would sent the confirmations on what app, when we got to the airport we were only checking in bags.

The service was beyond expectations, we arrived at Kuala Lumpur airport and our driver was paging with our names and we were taken straight to our hotel next day the day tour and Sun way Lagoon DO NOT MISS this fun and make sure you cross the suspended 10 km bridge there.Same case when we flew to Singapore our guide MIKE was already there and took us to the hotel and before we got to the Hotel we were already feeling at home, he told us a lot about the city and the next day at the city tour, he recommended the Gardens by the Bay and we did this on our own, please DO NOT miss this! As you move around in town, please look for their ice cream, it is made of milk, very tasty and refreshing.....Mike, thanks for the hint.

We did the Sentosa island to by cable car ride, in a nut shell this is a big island that you fly over using cable cars, entrance to the cable cars is paid once and you can fly as much as you like to many stations and enjoy all the fun! we did not have enough and shall definitely return!!We had 7 days and had crossed over three countries-Bangkok,Malaysia and Singapore what a good use of time.

The second time we used Reliable and cannot wait to do it again, value for money and our time.First she did DUBAI for us.
Start planing by every January what you shall do and Carol will do it for you!The fun, you can pay for your trip costs in installments, so affordable.

Nonnie   –  
Kenya KE
Visited: September 2019 Reviewed: Jun 18, 2020

Email Nonnie

She was always patient and understanding, and she made sure our trip went as planned by checking in
5/5

Reliable tours is truly REliable, I have gone on tours with other tour companies and non beats the service reliable tours gave me, they gave us variety of options for our budget, and were alywas understanding and patient as we tried to make our holiday plans, looking forward to book with them post COVID-19!

Michael saitopus   –  
Kenya KE
Visited: January 2017 Reviewed: Jun 18, 2020

Email Michael saitopus  |  20-35 years of age  |  Experience level: first safari

what an incredible experience we had at Baobab Beach Resort , the trip was perfectly organized.
5/5

Everything was communicated well and on time, we were picked up on time and at the right place.There was good customer service and therefore, everything went on as expected.

Peter & Tina Newbury   –  
United Kingdom UK
Visited: June 2017 Reviewed: Jun 15, 2020

Email Peter & Tina Newbury  |  65+ years of age  |  Experience level: 2-5 safaris

Great, efficient, and as the name suggests, very reliable.
5/5

Reliable tours arranged everything for us, drivers, hotels, flights etc. The service was friendly and helpful, nothing was too much trouble.
In fact we have used them to travel twice. Once to Kenya, Tanzania and South Africa, with a small safari in Ambroselli national park. The second time it was a safari to the Masai Mara in Kenya in November 2019.
Both times the service was perfect and everything went smoothly. The hotels chosen for us were lovely, especially the one in the Masai Mara.
Our drivers both times were lovely, nothing was too much trouble.
Our contact at Reliable Tours is Caroline, she is very efficient and very approachable for any unusual requests. She made our trips perfect.

Anne K   –  
Kenya KE
Visited: December 2019 Reviewed: Jun 15, 2020

Email Anne K

Excellent!
5/5

Caroline gave us exemplary service, good communication skills.
My family had the best time ever!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 30
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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