Reviews

Sort By: Date Most Helpful Rating 11-20 of 31 Reviews
Thomas   –  
Austria AT
Visited: August 2023 Reviewed: Aug 20, 2023

Email Thomas

Perfect organization, all essential information for a real adventure, safe
5/5

We went for a 5 nights 6 days tour to Mana Pools, 2 nights we spent at Chitake camp. We were a family of 5 people and had our children (17,19,21) with us , who were the first time in africa. The 4x4 car had a freezer , this made delicious food in the bush possible. The provided camping stuff is professional, as well as all the instructions. We had a real glamping experience in the bush. Already on our arrival in the Mana camp there were elefants just beside our camp site in the water. We saw most animals just from our chairs and still enjoyed the walking safaris. Walking in the daylight is safe, we had guides from the national park, which was good but to my opinion is not essential. Sitting in the bush with no electricity and internet and all the animals around was amazing and made our children talk to us much more than in everyday life. The sunsets on the Zambezi are great. Chitake is even more remote with lots of lions, what means that the days are quiet and most things happen in the night. Our driver made the remote adventure to a luxury safari.
The price value relation is very good, especially compared to the other Zim Tourism we experienced where one had the impression, that the few tourists here pay for everything. I only can recommend this organization.

Bruce Richards   –  
United Kingdom UK
Visited: July 2023 Reviewed: Aug 17, 2023

Email Bruce Richards  |  50-65 years of age  |  Experience level: 2-5 safaris

Exceptional customer service
5/5

From the initial point of contact right through to end of hire (& beyond) the personal service and customer service has been exceptional. The whole team throughout were friendly, enthusiastic and efficient with fantastic response times and engagement. The vehicle and equipment were as described and of good standard and everything worked and was demonstrated at a detailed handover. This company and team come very highly recommended. Thank you

Alastair Mackie   –  
South Africa ZA
Visited: July 2023 Reviewed: Aug 8, 2023

Email Alastair Mackie  |  50-65 years of age  |  Experience level: over 5 safaris

Efficient and reliable
5/5

The collection was thorough, but the vehicle is well kitted out with all the safety and recovery items you may need. Everything worked. On return the deposit was refunded the same day which is awesome as this is often a sticking point with other operators.
We will definitely recommend them and will use them again.

Flora   –  
United Kingdom UK
Visited: June 2023 Reviewed: Aug 1, 2023

Email Flora  |  20-35 years of age  |  Experience level: over 5 safaris

A once in a lifetime
5/5

We had the most fantastic 10 days in the Land Cruiser. There were three of us and we sat on the front seats the whole way. We drove from Vic Falls to Harare via Chizarira National Park and Mana Pools. Our campsites were breathtakingly beautiful and the roads not too bad!!! We couldn’t have been happier. Ant was absolutely fantastic the whole way through the trip and in organising everything before and after. It is fantastic value for money and we couldn’t recommend it more. Thank you!

Simone   –  
Germany DE
Visited: July 2023 Reviewed: Jul 16, 2023

Email Simone  |  20-35 years of age  |  Experience level: over 5 safaris

Amazing
5/5

Good travel agency for selfdrive-safaris. The cars are good, the staff is helpfull and the price is good.

Everything was perfect.

Karin   –  
Italy IT
Visited: June 2023 Reviewed: Jul 12, 2023

Email Karin  |  50-65 years of age  |  Experience level: over 5 safaris

We experienced manapools.com as a very reliable, competent and flexible company.
5/5

We spent a great time in Zimbabwe, which we owe to a beautiful country, affectionate people and of course the excelent organisation from Ant and his team of Manapools.com. A few weeks before we started I could clarify quite some questions concerning the planning via phonecall(whatsapp) and Ant really tried his best to find good solutions for every request. Staying at Sunbird Guesthouse in Harare we enjoyed the time very much as everyone tried to let us feel like home. We then hired two 4x4 cars with rooftents that were ideal for our roundtrip to Matopos, Lake Kariba, Chizarira NP and Manapools. The campsites at Manapools and Chizarira were perfectly prebooked by Ant, as it was impossible to do so from abroad, and all worked out very well. Knowing to be able to contact the company at any time, if there were problems, we could really relax and enjoy the stay.
I can highly recommend Manapools.com to organize a trip to, despite some challenges, a beautiful country with great people. "Tatenda" to Ant and his team!

Mann Family   –  
Singapore SG
Visited: June 2023 Reviewed: Jun 18, 2023

Email Mann Family  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing family vacation in Mana Pools
5/5

We had an amazing experience visiting Mana Pools as a family of 5 (9, 11, 13 and parents) in May / June 2023. From the outset Ant was really engaging and handled all our questions and concerns with patience and enthusiasm. As this was our first trip of this kind as a family it was reassuring to rely on Ant's experience to prepare all the logistics, provisioning, campsite bookings, etc, and he made sure to structure an itinerary that gave us the best of Mana Pools while still being suitable for our family (i.e. not Chitake Springs). We took the big Land Cruiser with trailer, which were very well equipped for our 5 nights and along with the ground tents provided plenty of space for us all. The seating arrangements in the vehicle worked really well, ensuring that everyone had their own space for the long drive, and the camping equipment including mattresses allowed us all to sleep as comfortably as the noise from our hippopotamus neighbours allowed! The pre-prepared meals were excellent, and all around everything was more luxurious than we had prepared ourselves for (but bear in mind this is still camping).
The campsites Ant had booked for us were stunning, located right on the banks of the Zambezi - 3 nights at the main campsite at Nyamepi followed by 2 nights at an exclusive site. Ant had clearly understood what we wanted and made sure we had a great experience.
Ant also introduced and arranged a driver (Beaven), who looked after us in camp, made delicious meals and provided great company, in addition to taking care of the long drives to and from Harare. When there was the occasional issue it was great to have someone experienced to rely on to fix things, and Beaven's reassuring presence ensured that we could remain in holiday mode. During the days we took the vehicle out with a ranger from NParks who also guided us on our walks - we arranged this once on site but again with Beaven's guidance and local knowledge of how things work.
When we started looking into this trip we were dismayed by the costs of the lodges and thought we would not be able to make it. By going with Ant and manapools.com we were able to access the amazing Mana Pools experience, with the added benefit of being able to customise every aspect of our trip and stay at an affordable cost. For anyone considering a visit to Mana Pools who is happy with being self sufficient, I would not hesitate to recommend manapools.com.

Lew Bedford   –  
United Kingdom UK
Visited: March 2023 Reviewed: Mar 17, 2023

Email Lew Bedford

Incredible. Honest. Trustworthy.
5/5

Such a fantastic experience with a seriously nice set of guys in the ManaPools.com team.

With fast changing plans, they were amazingly supportive and made the trip smooth.

The pick up and drop off service was easy, and the quality of the vehicles is outstanding. We had some really tough drives and the car was amazing.

Rowan Gormley   –  
United Kingdom UK
Visited: October 2022 Reviewed: Nov 4, 2022

Email Rowan Gormley  |  50-65 years of age  |  Experience level: 2-5 safaris

The best choice for an Arrive and Drive self drive safari in Zim
5/5

As first time zim visitors, we chose manapools.com because they don't just rent you the car, they provide a complete service. You are met at the airport, get the use of a comfortable lodge in harare, they buy your groceries for you...but best of all they book the BEST campsites for you in all the hard to get locations. Their itinerary planning was spot on, all the recommendations about which guides to use, where to eat, where to stay etc were spot on. The staff are delightful and very efficient, vehicles were reliable, clean and very well equipped. High recommendation

Kevin Lorenz   –  
Kenya KE
Visited: April 2022 Reviewed: May 17, 2022

Email Kevin Lorenz  |  35-50 years of age  |  Experience level: over 5 safaris

Great service
5/5

Ant and his team did a great job. The trucks were in great condition.

Average User Rating
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