Reviews

Sort By: Date Most Helpful Rating 31-40 of 64 Reviews
Sim   –  
United Kingdom UK
Visited: August 2022 Reviewed: Aug 27, 2022

Email Sim  |  35-50 years of age  |  Experience level: 2-5 safaris

"First class service"
5/5

Had a wonderful and unforgettable experience with the family. The kids loved every second and are still talking about it. Well done to Arthur and his team for making it possible. Highly recommend.

Munashe   –  
United Kingdom UK
Visited: August 2022 Reviewed: Aug 30, 2022

Email Munashe  |  20-35 years of age  |  Experience level: first safari

Welcoming, amazing service, friendly, more than a tour operator ASM value people and their needs!
5/5

ASM helped me plan a trip for 10members of my family and this is a personal message from everyone:

Wakagona kuronga, punctual wakarongeka so I had fun

we want to thank you. Your service was amazing. Your service was so punctual we were the late ones and you never got angry for us you always had cheerful faces. We are so thankful.

tirikutenda with everything we had it was so good. We had so much fun especially the waiter at the hotel he was so good Brett.

Arthur Wakaita zvakanakisisa all the activities where so amazing. Thank you so much and do it for everyone God bless you.

thank you so much for everything everything was perfect and superb you are the best

I was sceptical at first I must admit when we placed the booking , I perused social media pages etc but had to just decide to see what happens and it was nothing shot of amazing. Arthur went above and beyond all the time and nothing was a bother. He took everything within his stride and was always punctual and courteous. Dilo has the patience of a saint and I could never fault him. The whole experience as a whole was marvellous. We saw the Africa they never show you on TV and ASM made it all happen.

I didn’t know what to expect when communicating with Arthur but from the one that we landed in Victoria falls Arthur and his team where nothing but amazing. They welcomed us like family loved us and showed us the most amazing time even though we were demanding never on time for our itinerary and always gave them a hard time. Arthur you and your team are a dream come true we organised activities for young and old seamlessly and everyone had the time of their lives - thank you and amazing isn’t enough to show our gratitude but know that we will carry this for life and we will always remember the experience you brought to life for us ❤️❤️❤️

Thank you Arthur and team the holiday was amazing and you made it happen for us.

TEAM ARTHUR WAS FANTASTIC. THEY WERE WAITING FOR US AT VIC FALLS AIRPORT. THEY TOOK US, THE MUNASHE TEN, TO ELEPHANT HILLS HOTEL. LATER THEY TOOK US FOR OUR BOAT CRUISE DINNER. THEY BROUGHT US BACK TO OUR HOTEL. THEY TOOK US TO SEE THE MIGHTY VIC FALLS. THEY TOOK US TO THE BOTSWANA BORDER FOR OUR BOTSWANA TOUR. THEY WERE THERE TO TAKE US TO OUR HOTEL LATER. THEY TOOK US TO OUR BREAKFAST CRUISE AND BACK. FINALLY THEY TOOK US TO THE AIRPORT BACK TO HARARE. THEY WERE THERE FOR US ON TIME. TEAM ARTHUR KEEP IT UP, YOU WERE FA NTASTIC

Alison   –  
Australia AU
Visited: September 2022 Reviewed: Sep 5, 2022

Email Alison  |  65+ years of age  |  Experience level: over 5 safaris

Professional
5/5

Arthur from our first Contact was professional, He was always available, friendly and easy to talk to. Nothing was to much trouble for him. Would highly recommend him...

Maher   –  
United Arab Emirates AE
Visited: September 2022 Reviewed: Sep 16, 2022

Email Maher  |  50-65 years of age  |  Experience level: 2-5 safaris

Helpful and efficient throughout the trip
5/5

Our guide Artur and Bernard who drove us around were perfect hosts. The trip went so smoothly from the airport pick up to when we were dropped off. Artur accommodated any changes and requests, was always smiling and available. We packed quite a few things in our 4 day trip including microflights over the Victoria falls, Safari over the border in Botswana and crossing to Zambia to see the falls from the other side. Artur was there every step of the way and dealt with any administrative burdens which happened along the way. Would highly recommend ASM Travel to anyone travelling to Victoria falls.

Jafar   –  
United Arab Emirates AE
Visited: September 2022 Reviewed: Sep 18, 2022

Email Jafar  |  35-50 years of age  |  Experience level: first safari

Knowledgable, kind And will go the extra mile to keep his customers happy.
5/5

Arther and Bernard has taken a good care of us they always ensured we had a good time throughout the day. The company’s they chose to book our daily activities were amazing. I am very happy with their service and cant find one thing i could complain about. Thank You ASM Travel.

Martin   –  
Bulgaria BG
Visited: September 2022 Reviewed: Sep 22, 2022

Email Martin  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing program
5/5

We had excellwnt time with the agency. Everything was very well organized and we managed to do the maximum for 5 days I think. Thanx a lot guys

Dana   –  
United Arab Emirates AE
Visited: September 2022 Reviewed: Sep 22, 2022

Email Dana  |  35-50 years of age  |  Experience level: 2-5 safaris

Fantastic trip
5/5

Arthur was an amazing host, he made sure the trip ran smoothly and that we get to do every activity on our bucket list.
Arthur and Bernard were very friendly and fun to be around.
The trip was absolutely amazing!

Aminah   –  
Spain ES
Visited: September 2022 Reviewed: Sep 26, 2022

Email Aminah  |  35-50 years of age  |  Experience level: 2-5 safaris

Fantastic
5/5

Our guide Artur was perfect host, and Bernard (and rest of drivers) who drove us around make a perfect team. Artur accommodated any changes and requests, was always smiling and available. In our 4 days trip we did lot of activities and Arthur was always prepared for any unexpected changes and always giving us his best smile... he became one of us! Activities done: flying over the VFA with microlights, visiting Botswana for game drive , crossing to Zambia to see the falls from the other side, swim in Devil's pools. Artur was there every step of the way and dealt with any administrative burdens which happened along the way. Would highly recommend ASM Travel to anyone travelling to Victoria falls.

Zach   –  
United Arab Emirates AE
Visited: September 2022 Reviewed: Oct 15, 2022

Email Zach  |  20-35 years of age  |  Experience level: 2-5 safaris

He went the extra mile, every time.
5/5

Arthur and the team did a great job to ensure we were comfortable whether it was at the hotel or during activities. The logistics were planned effectively and I cannot recall any instance where we were inconvenienced by any waiting times. Arthur also went out of his way to assist with immigration related issues faced by myself and proactively sought to resolve them well in advance to ensure the trip itinerary was not affected. Arthur gives honest recommendations regarding the activities we should sign up for and always makes his best effort to secure the most reasonable deals considering safety and experience.

I would recommend Arthur and ASM Travel to anyone looking to visit the Falls and would definitely book again with him when i return.

Istina   –  
United Arab Emirates AE
Visited: December 2022 Reviewed: Dec 4, 2022

Email Istina  |  20-35 years of age  |  Experience level: 2-5 safaris

Reliable and legit tour operator.
5/5

Arthur was reliable and trustworthy. We had a great experience in Zimbabwe. I would have enjoyed more tips about best places to do shopping and local meals to try.

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 2
  • 3 star 0
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