Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 99
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 102 Reviews
Ms Ci Ci Stuart   –  
United Kingdom UK
Visited: September 2025 Reviewed: Oct 13, 2025

Email Ms Ci Ci Stuart  |  65+ years of age  |  Experience level: first safari

I felt safe & secure with 100% reliable Arthur
5/5

I am a female solo traveller and this was my first trip to Africa. I felt rather nervous and anxious about a few issues:
- I found ASM Travel and Arthur on the Internet: I didn't know Arthur from Adam! Is he reliable? Is my money safe with him?
- I was nervous and anxious about being in Africa

However, I've wanted to experience Africa for many years so went ahead with my booking with Arthur/ASM Travel.

I need not have been concerned at all. Arthur couldn't have made me feel more safe and secure from the moment he met me at the airport. He was at Victoria Fall Airport waiting for me with my name on a placard. The transfer to the hotel (Nkosi Lodge) went smoothly and I was there in no time, chatting happily with Arthur during the drive as he made me feel relaxed. I confess to feeling a huge sense of relief! Remember ... I was a female solo traveller!

The punctuality and reliabity above was the standard throughout my nine days and eight nights of my booking with ASM Travel. Where pick up was using an external agency, ie, a company that operates an activity, Arthur always checked that I would be picked up and kept me informed of the progress of the transport, even at 6am in the morning!

THE TOUR ITSELF
During the booking of the tour, Arthur was helpful and patient in helping me decide the range of activities I could engage in for what I wanted to experience in Africa: I wanted to enjoy myself of course but I also wanted to learn as much as I can about the country and its people. What was also important for me was to have life enriching experiences. I am so pleased to be able to say that I did achieve my objectives.

- There were exciting activities such as doing the CANOPY TOUR and going into DEVIL'S POOL! I enjoyed these thoroughly.

- Arthur arranged a visit to an orphanage and took me there personally. The visit made me feel humbled and was certainly life enriching.

- A visit to a Traditional African Village, Mukuni Village, gave me perspectives of the 'Real Africa'. I saw and experienced how traditonal Africans still live: their dwellings and way of life. I had opportunities to intearact with the people in the village. I can probably say I 'felt Africa' duing this visit.

- A three night stay at The Ivory Safari Lodge in the Hwange National Park with safaris in the morning and evening: on one occasion the evening safari turned into a night safari. The safaris were pure magic and such a privilege to be able to see a big range of wildlife, including birds, in 'their environment'. it was pure magic, especially the evening/night safari: a sundowner followed by a drive through the bush in the dark under the clear star lit sky, and with no civilisation in sight.

- The sunset dinner cruise on the Zambezi River with the stunning and beautiful sunset, and glimpses of hippos in the water were simply a great experience.

- Dinner at the Dusty Road Restaurant is also highly recommended. Traditonal African food is served to the accompaniment of a live band playing the most relaxing African music in the most beautiful and unique setting.

- An evening safari in the Stanley Game Reserve 'hunting' rhinos was fruitful. This was followed by a dinner that served traditional African food. And such a delight to have unlimited beverages included!

IN SUMMARY:
The tour represented good value for money. Arthur was 100% reliable and highly attentive. He made me feel safe and secure as a female solo traveller. Nothing was too much trouble and he went out of his way to ensure that I was having a good time, and felt safe. He designed an itinerary, including accommodation, to suit my objectives and my budget.

He comes highly recommended from me and I can confidently say that you will not be disappointed.

Vernon   –  
Australia AU
Visited: September 2025 Reviewed: Sep 14, 2025

Email Vernon  |  35-50 years of age  |  Experience level: first safari

Exceptional to the dot, made sure we had the best experience
5/5

Given the short notice of planning ASM developed a comprehensive itinerary that made our stay and travel one of the best holiday to date. Pick up and drop off were on time and the knowledge shared was very valuable. I highly recommend their service

Silviya   –  
United Arab Emirates AE
Visited: August 2025 Reviewed: Sep 13, 2025

Email Silviya  |  35-50 years of age  |  Experience level: first safari

Incredible experience
5/5

I had an incredible experience with this travel agency during my trip to Zimbabwe. From start to finish, their professionalism, attention to detail, and friendly service made my vacation unforgettable.

Kaunda abd Tiger family   –  
United States US
Visited: August 2025 Reviewed: Aug 27, 2025

Email Kaunda abd Tiger family  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent service all round for a super memorable week!
5/5

We had the most amazing family trip, and it was all made possible by Arthur and his amazing team.
Everything we did at their recommendation was great quality, memorable experiences all round. From the day trip to Chobe to the dinner cruise in the Zambezi. Greatly recommend their service and will definitely be back again. Thanks again for your hospitality!!

Neha   –  
United Arab Emirates AE
Visited: August 2025 Reviewed: Aug 26, 2025

Email Neha  |  35-50 years of age  |  Experience level: over 5 safaris

Very nice staff and very well organised. Punctual and polite
5/5

It was a wonderful experience. The team was very polite and punctual and was really well planned

Sumit Pathak   –  
United Arab Emirates AE
Visited: August 2025 Reviewed: Aug 25, 2025

Email Sumit Pathak  |  35-50 years of age  |  Experience level: 2-5 safaris

Fantastic service that is courteous, mindful and takes care of all nuances and specifics of the grou
5/5

The service and planning was impeccable with strict timing, clear itineraries, and a focus on comfort and the group's expectations.

Arthur and Last did an amazing job and I wholly recommend them!

Mr. K. Mushayandebvu   –  
Zimbabwe ZW
Visited: August 2025 Reviewed: Aug 24, 2025

Email Mr. K. Mushayandebvu  |  20-35 years of age  |  Experience level: 2-5 safaris

Deliver value for money
5/5

Arthur and team made us feel at home, making our honeymoon a memorable one. From booking, to Pre-travel arrangements, from arrival to tours within Victoria Falls, from departure to arrival at our final destination they were constantly checking and ensuring we are safe, enjoying our moment. Not forgetting the surprise honeymoon treat which they hinted the chefs at Boma😄. Thank you so much Arthur and team.

Rubeena   –  
Mauritius MU
Visited: July 2025 Reviewed: Jul 27, 2025

Email Rubeena  |  50-65 years of age  |  Experience level: 2-5 safaris

Committed
5/5

We were taken good care of and felt in safe hands at all times.Everything went smoothly and as planned.It was a fabulous safari trip, and I am glad that I chose ASM

Russel Matthews   –  
United Kingdom UK
Visited: April 2025 Reviewed: May 7, 2025

Email Russel Matthews  |  50-65 years of age  |  Experience level: over 5 safaris

ASM are reliable and efficient. Vehicles are high quality and the Arthur and team v friendly.
5/5

I used ASM Travel to transport a tour group of 14x pax around Victoria Falls over two days. We also used them for the coach trip from Vic Falls to Milibizi on Lake Kariba. Artur was excellent in organising the logistics and Paul was a great driver. The vehicles we used were of high quality, air conditioned, comfortable and spotlessly clean. Would highly recommend the team.

Caroline   –  
Netherlands NL
Visited: April 2025 Reviewed: Apr 29, 2025

Email Caroline  |  20-35 years of age

Quick but complete
5/5

With only 24 hours to explore, I wanted to make the absolute most of my trip; ASM Travel made that possible!

I booked just two days before arriving, and they managed to organize everything. From helping with my visa, getting a SIM card, and even assisting with bank errands, they were very accommodating. Their suggestions helped maximize every moment of my stay.

Everyone, from the shuttle driver to the guide was supportive, and genuinely cared about my safety and experience. They consistently checked in to make sure everything was going smoothly, even when weather threatened the plans. Their dedication ensured I didn’t miss a thing.

In less than 24 hours, I got to:
- A sunset boat cruise (with drinks, snacks, and spotting hippos and elephants)
- The Boma dinner and drum show
- A guided tour of Victoria Falls
- bungee jump
- And even had time to buy a personalized t-shirt that they arranged

As they are very willing to adapt to your pace or preference (taking your time or a quick visit). I had an unforgettable experience and would absolutely recommend them to anyone looking to make the most of their trip!

Also they encourage you to jump during the bungee jump!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 99
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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