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Kiboko Tours And Travel
- Office In:
- Size:
- 1-5 employees (Founded in 2015)
- Member Of:
- KATO & TRA
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $150 to $1,350 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Dennis Omari | 35-50 years of age | Experience level: 2-5 safaris
very professional, reliable and hands on.
The Trip was adventurous and very enjoyable. Accommodation was cosy and affordable.
CA
Email Achen | 50-65 years of age | Experience level: 2-5 safaris
Very disappointed with our tour guide
This was our family's first time to an African country and we were so looking forward to our safari with Kiboko Tours and Travels. Sadly, we were very disappointed. Due to budget constraints, we did choose the budget option for our safari and for that reason we were not disappointed with the vehicle or the lodges. Both seemed like they had seen better days, but when you go budget, we know you don't get top of the line transportation or accommodation. However, what we were really disappointed with was our guide. I don't like to be critical of other people and know that it can be difficult being a tour guide, but during and after our safari, we wondered why our guide had chosen to be a tour guide and why you, as a safari company, had hired him for the position. He didn't seem to want to be a safari guide, as he spent more time on his phone (especially on the first day) than sharing with us his knowledge about the parks we’re in, animals we’re seeing and general information about what to expect on each tour. We learned more from the signs at the park and our own background research than we did from our guide. Our guide did not engage with us, ask us about ourselves and what we’d like to get out of our first experience here in your beautiful country. I would think it good practice for tour guides to let their guests to know what to expect each day, and ask them what they’d like to see (keeping in mind, of course, that nothing is guaranteed with a safari). I would expect a tour guide to think of themselves as an ambassador for their country, wanting to share with their guests their enthusiasm and knowledge about their country and what they are able to show their guests. Our guide was not like this at all. In fact, when we asked him questions about the parks we were visiting and wildlife we were seeing he often misinformed us as we found out later through our own online research. I would ask that Kiboko Tours and Travel either provide their guides with training or only hire guides that have been trained and qualified as tour guides. For this reason, I would not recommend this company for your safari.
Reply from Kiboko Tours And Travel
Posted on Nov 2, 2023We sincerely apologize.
Our greatest hope is that time will offer the chance to serve your family once again. Making sure that each one of our customers has the finest recollections of their trip to Kenya is our top concern. The most important lesson we have learned in all the years we have been in business is your dissatisfaction. We've examined, gained knowledge, and improved our planning. We thank you for the chance to serve you.
JP
Email Yuki | 20-35 years of age | Experience level: first safari
Great hospitality
We had a great tour with them and highly recommend you if you want to have a tour in safari. We wanted our travel to be flexible in order to adjust for weather conditions and our time schedule. They organize and adjust really well in advance to travel and during too.
Thank you very much!!!
YT
Email Zaou | 20-35 years of age | Experience level: first safari
Harmony
A timely welcome, just pleasant always listening to our questions and last-minute desires. Thank you for supporting us
IT
Email Simonetta | 50-65 years of age | Experience level: first safari
Excellent experience with a great guide
Our 6 days safari was more than we could imagine. Sami is an excellent tour guide and he drives very safely . He has hawk eye and thanks to him we saw 4 of “Big five”. A great experience, to repeat as soon as possible!
Simonetta & Barbara -Italy
IE
Email John Duignan | 35-50 years of age | Experience level: first safari
Very professional and great service
Travelled with my family to Kenya and we had booked a safari with Kiboko. Gibson was really helpful and the service and experience was fantastic. I highly recommend the company.
NL
Email Luca Mercer | 20-35 years of age | Experience level: first safari
It was organized and executed perfectly. Cheap and wonderful!
We booked with Kiboko tours and have zero regrets. We went to Masai Mara and Amboseli and had a perfect time. They took great care of us andmade sure we saw everything. They made sure we were in front of all the people so we could see everything. The best part about Kiboko is that they were really cheap in comparison to the rest of the safaritours. It is also a real Kenyan company what makes it even better! Shoutout to our wonderful driver Mike aswell who took great care of us.
US
Email Erin O’Reilly | 35-50 years of age | Experience level: over 5 safaris
Sam is a professional; on time, knowledgeable and friendly.
Kiboko Travels took us to the Masai Mara NP. Booking with Kiboko was easy and Sam communicated through WhatsApp effectively, with great rates you cannot find with massive tourist companies who advertise under chains.
As for our safari, Sam was on time, waiting outside for us as we were running late. We made it to the NP during rainy season so he got us to our hotel even when a road leading to the park was washed away. Getting into the NP and through e-citizen with Sam’s guidance was a breeze.
Once in, we started on our first safari of the 3 days we were with him. We saw a plethora of animals just on the first game drive and were up bright and early, out of the hotel at 6am for the early morning and early afternoon drive. Sam picked up our hotel lunch for us that morning so we spread it under an acacia tree and snacked in the open mara.
Sam was very knowledgeable about the wildlife and the birds. If he spots something, he will back up and explain what we’re seeing. He answers all questions and listens to your feedback.
Overall, this is a great value travel safari company who values their clients. We will travel with Kiboko again.
US
Email Missy | 35-50 years of age | Experience level: first safari
Best tour operator in Kenya!
Sam is INCREDIBLE!! I cannot recommend him highly enough!! Driving with Sam was an amazing value for money, and we will definitely book him again on our next trip to Kenya!
1) Professionalism: it’s obvious that Sam has years of driving experience. He expertly navigated through traffic and bumpy roads, and I felt so safe with his driving. His english is perfect, and he communicated very clearly about everything. He was reliable and was always on time or early!
2) Game drive: Sam knew where to find all of the animals, and he made sure to give me the best experience, waiting to watch the animals interact in their natural environment to get to know their nature and personalities.
3) Friendliness: Sam was super hospitable and made sure I was well taken care of. He shared information about Kenyan food and culture, and I can say he is a friend after getting to know him!
CA
Email Dina | 35-50 years of age | Experience level: 2-5 safaris
Excellent!
Great value for money. The experience surpassed all expectations. Sam, skillfully navigated the wild terrain. Most impressively, his ability to tell the way of life of the animals and insight added a layer of depth that made this safari truly unforgettable.
