Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 18
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 18 Reviews
Celine   –  
China CN
Visited: October 2025 Reviewed: Oct 15, 2025

Email Celine  |  20-35 years of age  |  Experience level: first safari

Budget price but 5-star service
5/5

With the help of Citrus, I had a truly perfect 26th birthday! 🎉
I met the best travel companions in the world, and the eight of us shared an incredibly happy experience in Masai Mara.
A huge thank-you to our amazing guide Patrick in Masai Mara — he was patient, kind, and always gave us enough time to observe the animals. He somehow always found the best viewing spots, and he truly respects and protects the wildlife as much as he respects us.
Also, thank you to Martin, our guide in Amboseli, who made the trip so much fun! I’ll never forget the surprise birthday cake you arranged for me — it was such a sweet and touching moment.
When I had an issue with my room, one quick call to Citrus solved everything immediately.
Thank you to everyone who made my childhood dream come true. 💛

du yating   –  
China CN
Visited: October 2025 Reviewed: Oct 8, 2025

Email du yating  |  35-50 years of age  |  Experience level: first safari

perfect schedule and good driver
5/5

it's my first time to come Kenya, first i am considering about different agencies, then i trust with Joy, she was so generous and kind even i didnt pay any deposit, so i chose this agency , driver and guide Patric is ok , first day i asked about water, he said later, later, we are not so happy, but he is so experienced finding animals and good drive , also even chosen budget tour, food is clean, accomodation is good, so I rated 5 stars!

Marine   –  
France FR
Visited: February 2023 Reviewed: Feb 28, 2023

Email Marine  |  20-35 years of age  |  Experience level: first safari

An experience of a lifetime !
5/5

We did 5 days with a group and 3 days in private. That was so great ! I recommend this tour to every type of travelers. It's a thing you have to do in your life !
Citrus Tour is a great choice to do this trip. The price are not that high and it includes almost everything.
Steve sold us the trip, but he also helped us with a lot of things before and after the trip
During our trip, we had 3 different divers : Clinton, Kennedy and Ken. We had a great time with the three of them.

A little thing though : the drivers gave a little of explanations but it would be great to have more explanations and anecdotes about the animals. We feel like it would have been better and more interesting with a guide.

Till   –  
Germany DE
Visited: October 2022 Reviewed: Dec 6, 2022

Email Till  |  35-50 years of age  |  Experience level: 2-5 safaris

High value for money
5/5

I booked a low budget safari through Kenya (Masaai Mara, Naivasha, Nakuru, Amboseli) and Tanzania (Serengeti, Ngorongoro Crater). Of course accomodations were what we booked. Everything was perfectly organized. We were a mixed group not knowing each other before. But we got along very well and had fun together. Our drivers (Patrick in Kenya, Hosa in Tanzania) showed us plenty of wildlife. That one day in Amboseli we saw lions mating, and maybe half an hour later ostriches mating.

A lot of bang for the buck!

Now all hail to The Beast!

Jairo Sánchez   –  
Colombia CO
Visited: October 2022 Reviewed: Oct 25, 2022

Email Jairo Sánchez  |  35-50 years of age  |  Experience level: first safari

Excellent service, they fully comply with everything they promise
5/5

Excellent service, everything very punctual, without a doubt the best option for safari value for money. 100% recommended.

(automatic translation from Spanish)

Mel Dinda   –  
Kenya KE
Visited: October 2022 Reviewed: Oct 22, 2022

Email Mel Dinda  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing Professionalism and excellent team.An experience that is totally worth every cent!
5/5

I’ve experienced the services of countless tour companies, but our safari with Citrus was just the best experience I have ever had! It was flawless. From the arrangements, documents, talking to your Nairobi office from anywhere during the safari, to the warm welcome and the hands on approach Thank you Steve and the entire team. It was perfection!
Highly recommended!

Julia   –  
Netherlands NL
Visited: September 2022 Reviewed: Sep 11, 2022

Email Julia  |  20-35 years of age  |  Experience level: first safari

Smooth, unforgettable safari experience
5/5

Travelled with my boyfriend and this was our first safari - a budget safari of three days. We got in touch with Steve after we got his contact details from another couple we met when travelling. He was very responsive to our messages and wishes, and the organization was smooth. Even the transportation from/to the airport was included!

The game drives in Maasai Mara were truly unforgettable, especially during the game drive on the first evening when the sun was setting - the views were strikingly beautiful. Much thanks to our skilled driver Martin we were able to see all of the "big five" on our second day! Some of the most memorable views were two cheetahs hunting and feasting on a wildebeest, and a male lion up close (sleeping of course).

The campsite had all we needed, tents were quite big and featured a bathroom and shower. We met other travellers via our safari group and also in the camp, there was a nice community feeling.

We highly recommend Citrus Tours for a good value for money safari with friendly and professional people.


Eliza   –  
Poland PL
Visited: July 2022 Reviewed: Jul 11, 2022

Email Eliza  |  35-50 years of age  |  Experience level: first safari

Excellent choice, reliable, trustful company, great safari
5/5

We were traveling with the family of four. That was the best choice we could make: we have seen big 5 and much, much more.
Excellent staff - starting with Steve - so helpful, with immediate responses via whatsapp
ending with awesome guide James.
The food was very ok as much as the trasportation.
We tottaly recommend this company, the whole journey we didn't have to worry about anything.
Even trasportation from the Airport and back was included.
Thank You Steve and all the staff for this amazing and unforgettable trip.

Artur   –  
Poland PL
Visited: June 2022 Reviewed: Jul 10, 2022

Email Artur  |  35-50 years of age  |  Experience level: first safari

Full professionalism of people with passion
5/5

We were on 10 days safari Kenya/Tanzania with Citrous ( whole family with 3 childrens 16,14, 12 years old ) and I must say that it was pleasure and happiness from the begining till the end. Starting with great contact and full servise aviability given by Steve and later our guide Gibson great guy always with a smile on face and full knoledge of every animals which we saw in parks during Safari. Trip was well organized and all pionts which we agreed took a place . We seen big five in two days !! Later when we were in Tanzania quality was still in high level. One more time Steve, Gibson thank You so much for great adenture which stays in our heads for rest of our live :) Family Pruszkowscy from Poland

Philipp   –  
France FR
Visited: January 2022 Reviewed: Jan 31, 2022

Email Philipp  |  50-65 years of age  |  Experience level: first safari

Professionalism
5/5

A first experience in East Africa. Everything was booked online with Steve without any problems. Steve is always reachable and responds very quickly to questions, whether before the stay or during the stay. Very pleasant and reassuring. An excellent driver, Ricco, who was keen to share with us the wonders of his country. Professionalism, attentive, always smiling, good knowledge of animals. No bad surprises even despite the "covid" context

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 18
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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