Perfect customer service and organization
Since the very beginning of the organization, this agency was the best one: very quick responses, they adapted the organized tour of 16 days to our needs because we had "only" 14 days. Leilani and Philip made a great job booking all the accommodation and organising the trip. They answered very quickly about all our doubts about the organisation. We chose the mid range lodges with food included. We were expecting the typical sandwich ham and cheese but it was an amazing surprise to know that everyday the meals were in a restaurant, and you could choose whatever you wanted. The lodges were also above our expectations, almost all of them with a swimming pool and comfortable beds. A special mention to our guide, Akser, that made a big effort to make us satisfied and happy. He's a very good driver, and in etosha was capable of seeing animals from very far away. He was also available to stop whenever we needed it.
Recommended 100%. The price worth it.
If i can give just a suggestion, in etosha, due to the distances, would be better the namotoni lodge instead of halali.
Anyway thanks to Akser we saw Lions, Elephants, cheetah and Ryno!
Amazing experience!!