Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 34
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-2 of 2 Reviews
Viv   –  
Canada CA
Visited: October 2025 Reviewed: Nov 24, 2025

Email Viv  |  20-35 years of age  |  Experience level: 2-5 safaris

Professional and committed to a great safari experience for the guests!
4/5

Thank you to Benson and Eric for a truly memorable safari experience!

My friend and I had a wonderful time on our 4-day private safari with Eric. He was dedicated to making sure we had a full and meaningful experience, and we were able to see everything we were hoping for—animals, the lava flows, Taita Hills, and more. He was kind, knowledgeable, and fun to spend time with; we shared a lot of laughs. I especially appreciated how he went above and beyond, including helping us find extra food and water after some very full days. Thank you, Eric!

We had arranged an “in-between” style safari—staying in our own accommodations and planning to bring extra food to keep costs down. I would imagine that most Banok guests stay in higher-end lodges inside the parks, so at times it was a bit challenging to find our lodgings or locate affordable food options. So in that respect, the experience wasn’t always perfectly aligned with the budget-focused approach we’d requested, but Eric was flexible and adapted to our needs.

Otherwise, the trip was excellent. A big thank-you to Benson for putting together an itinerary that allowed us to experience so much in just 4 days.

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Nov 24, 2025

Hi Viv,
Thank you so much for sharing your safari experience with us!
We are delighted to hear that Eric made your 4-day safari memorable and enjoyable, and that he was able to adapt to your needs to ensure a fulfilling trip. Thank you once again for choosing Banok Safaris. We look forward to welcoming you back for another adventure.

Ed G   –  
United States US
Visited: August 2024 Reviewed: Dec 31, 2024

Email Ed G  |  65+ years of age  |  Experience level: first safari

Excellent tour, great guides, great facilities but some planning issues
4/5

We are a late 60's couple from New Jersey. Benson put together an excellent 16 day personal tour for my wife and I. We travelled from Nairobi across southern Kenya to the Massai Mara and then south to Tanzania, the Serengeti, and many other national parks. Benson arranged for a separate tour company (Raven Tours) to escort us through Tanzania. Finally, our Banok guide met us at the Namanga border crossing near Amboseli National Park to finish our tour and return us to Nairobi Airport. Both transfers at the international borders went smoothly thanks to the guides. Both guides were excellent and really made the trip a once in a lifetime experience. We cannot recommend Robert in Kenya (for Banok Tours) and Rajabu (Roger) in Tanzania (for Raven Tours) highly enough!

In all cases, the accommodations and meals were excellent. Facilites were always clean and comfortable. We stayed in both lodges and glamping tent sites. All rooms and tents had running water and flush toilets, even in the most remote areas.

We were scheduled for a hot air balloon trip in Tanzania which we had paid for in advance. Unfortunately, it had to be canceled due to very high winds. Benson arranged for a complete refund for us before we left Tanzania.

The reason for the 4 star rating comes from the tour planning. Although most days went as planned, there were some instances where we could not visit a park or wildlife area as planned because travel times and distances were much greater than had been indicated in our tour itinerary, requiring us to forgo a stop or shorten a visit. Our tour guides worked out the kinks in the itinerary as needed. Roger was particularly helpful in this regard.

Overall it was the an excellent experience and the tour of a lifetiime. We would certainly go with Benson and Banok tours again.

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Dec 31, 2024

Hi Edward,

Thank you for sharing your detailed review and for choosing Banok Safaris for your adventure across Kenya and Tanzania! We are thrilled that you had an excellent experience and that our team, including Robert in Kenya and Rajabu (Roger) in Tanzania, exceeded your expectations. Your kind words about their professionalism and the quality of accommodations mean the world to us. We're glad the border transfers and the refund for the hot air balloon were handled smoothly, ensuring your comfort throughout.

We sincerely apologize for the planning challenges regarding travel times and distances. Your feedback is invaluable, and we will strive to improve our itineraries by providing more accurate estimates to maximize every moment of our guests’ experiences. Rest assured, we’re already reviewing this aspect to enhance future tours.

We look forward to hosting you again and ensuring an even more seamless adventure. Thank you for your understanding and allowing us to be part of your lifetime memories!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 34
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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