Ethio Backpacker Tours
- Office In:
- Size:
- 10-20 employees (Founded in 2010)
- Member Of:
- ASTA & ITAT
- Tour Types:
- Small & medium group tours (Budget & mid-range)
- Destinations:
- Price Range:
- $100 to $320 per person per day (USD, excl. int'l flights)
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
BE
Email Julian | 20-35 years of age | Experience level: 2-5 safaris
Poor organisation! Poor communication!
My review of this tour operator is rather mixed. Admittedly, the guides and drivers were very good, but the organization regarding the plane tickets was really poor. On every flight, there were ticket errors, which forced us to pay additional amounts several times and to insist in order to get the correct tickets. We experienced stress throughout the trip, constantly wondering if we would have to pay again.
It’s now been almost 4 weeks that we’ve been waiting for the promised refund from the tour operator, but still nothing. Each time we get the same answers: “Yes, we promise we’ll refund you”, “We’ll reimburse you in cash when you’re in Addis”, “Oh, we’re not in Addis but in Lalibela.” When we ask for a bank transfer, they say they need to ask a friend, but apparently this friend doesn’t often answer the phone…
So, I give them 2 out of 5, only thanks to the drivers and guides. For the rest, it was really poorly organized, and I want future clients to be aware of this. If they don’t want to go through a stressful experience during their trip, I would not recommend this tour operator.