Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 686
  • 4 star 15
  • 3 star 1
  • 2 star 1
  • 1 star 1

Sort By: Date Most Helpful 1-10 of 15 Reviews
Doris Goh   –  
Malaysia MY
Visited: July 2025 Reviewed: Jul 31, 2025

Email Doris Goh  |  50-65 years of age  |  Experience level: first safari

I love this trip great animal migration
4/5

Great animal migration must join this journey enjoy in your lifetime.

Darren   –  
United Kingdom UK
Visited: July 2025 Reviewed: Jul 27, 2025

Email Darren  |  35-50 years of age  |  Experience level: 2-5 safaris

Overall a great experience
4/5

James our driver and guide was great, he was a great driver and guide, constantly pointing out wildlife on our game drives and regaling us with facts and information. He was also an extremely safe driver, which is even more impressive given the state of some of the “roads” he had to navigate. The only reason I haven’t marked this as 5 star is that he was asked to pick up an additional person to take them to Lake Nakuru and consequently our whole group had to leave Lake Nakuru earlier than expected as the person needed to get to the airport early. It was not James fault but did mean we had less time there. James made up for it by altering the itinerary so we did the boat trip in the evening instead of the following day but you could tell he felt guilty about what had happened. Other than that the experience was great. Yes the hotels were basic but they met our needs and the other people on the trip were nice. Everyone we met was very welcoming and I would recommend the trip to others.

Meisan   –  
Malaysia MY
Visited: July 2025 Reviewed: Jul 27, 2025

Email Meisan  |  20-35 years of age  |  Experience level: first safari

Friendly and helpful
4/5

Our tour guide Peter Nding’ai is good. He brought us to see a lot of animals. His explanation about the wildlife is very details and interesting.
He is fun and friendly!

The only difficult thing for us was the bike riding at the Hell’s Gate. Too many vehicles and too dusty.

Lilly   –  
India IN
Visited: June 2025 Reviewed: Jun 17, 2025

Email Lilly  |  under20 years of age  |  Experience level: 2-5 safaris

On-time
4/5

The tour guide was phenomenal, and always in time, respectful to the animals and to people, kind, and knowledgeable. I always felt safe in the car and I always felt engaged in the program

Felipe   –  
Sweden SE
Visited: June 2025 Reviewed: Jun 16, 2025

Email Felipe  |  20-35 years of age  |  Experience level: first safari

Amazing Safari
4/5

We had an excellent time on the safari. Our driver, Robin, was very kind and we were thrilled to see all of the Big Five. The 4x4 vehicle was comfortable and in great condition, which made the experience even better. We had an amazing adventure and I would definitely recommend this safari.

Suggestion for improvement: It would have been helpful if Robin was more communicative—explaining the itinerary, upcoming stops, and sharing more information throughout the day would enhance the experience even more.

Mitul Sanyal   –  
India IN
Visited: May 2025 Reviewed: May 30, 2025

Email Mitul Sanyal  |  50-65 years of age  |  Experience level: first safari

Both the operator and the driver, Dennis was very helpful. Dennis was of great help to us.A lifet ex
4/5

A lifetime experience for us. Would look forward to more such travelling.
We loved travelling with Dennis, our driver and guide.

Elisa   –  
Italy IT
Visited: March 2025 Reviewed: Mar 3, 2025

Email Elisa  |  35-50 years of age  |  Experience level: first safari

well-organized tour operator
4/5

I had a fantastic experience. Everything was well-organized, and our guide was excellent—knowledgeable, patient, and truly passionate about wildlife. He made sure we had the best opportunities to see and understand the animals, answering all our questions with enthusiasm.

We spotted a great variety of wildlife, including elephants, lions. The game drives were well-paced, allowing plenty of time to observe the animals without feeling rushed.

The accommodations were comfortable, and the staff was welcoming and attentive. Meals were good, and the overall atmosphere made the trip even more enjoyable.

I would definitely recommend this safari, especially thanks to the expertise of our guide, who made the experience truly special.








Jenni   –  
Denmark DK
Visited: January 2025 Reviewed: Jan 31, 2025

Email Jenni  |  35-50 years of age  |  Experience level: first safari

Excellent value, mixed feelings
4/5

Booked 3-day Masai Mara tour with JungleRoam, stayed at Sankale Camp. Saw a load of animals, but there are some downsides.

Pros:
• Value for price is excellent.
• Our driver James was very experienced (over 20 years) and had a great network with other drivers, so he knew where the animals were. He spotted a rhino in the afternoon when we were all asleep!
• Chesi works incredibly hard and will support you through your booking with everything.
• Staff at Sankale Camp is so friendly. They taught me some Kikuyu and Masai words, and I was able to take a walk in the valley with a guide.
• Masai Mara is gorgeous.
• We saw everything: lion, rhino, giraffe, cheetah, elephant, hippo, alligator, antelope, Impala, warthogs, baboons, monkeys, EVERYTHING.

Cons:
• Shower wasn't actually warm, but tbh I didn't expect that.
• Driver James was not always communicative about what was happening. But if I asked him, he explained anything I wanted to know.

Important notes:
• Almost all Masai Mara tour operators drive aggressively close to animals (off-road) if rangers are not around. If you are into animal welfare, consider volunteering at a conservancy instead. Or hire a private safari and bring a telephoto lens.
• I believe Jocky tours, Jungle Roam, and Sunnycreek are all part of the same company. You will probably share a Jeep with people from another operator.

Irina   –  
Georgia GE
Visited: December 2024 Reviewed: Dec 27, 2024

Email Irina  |  50-65 years of age  |  Experience level: 2-5 safaris

Supportive
4/5

Overall I am satisfied with this tour, that included game drives and Maasai village. Our guide Steve was very enthusiastic and took us to many places during Safari. When we checked later some people did not see the scenes that we saw. We saw all animals of Big Five and more. He was very friendly, cheerful and knew the area pretty well. He was also very helpful to other colleagues during Safari ride... three trucks were stuck in the mud and he did not hesitate to help them as well as he stopped and helped the driver with the flat tire. I think that such support in the middle of the nowhere is very important. I will recommend him as a good guide and driver. The company itself provided several options and I stayed at the Tented Camp and I knew what to expect, but the company did not warn us that there will be no Internet and it was quite challenging, food was below average and it also was challenging because there were no eateries close to this camp. So I would recommend to plan wisely where to stay.

Anthony   –  
France FR
Visited: November 2024 Reviewed: Nov 24, 2024

Email Anthony  |  35-50 years of age  |  Experience level: 2-5 safaris

Great Know-how
4/5

We really had a great time with Jungleroam Safari.
Tour itself: our guide Joshua knew where to go to find animals - also, he was very respectful to animals boundaries unlike other horrible guides who drove past us like crazy men!
There were not too many cars - he likes to go to spots where there aren’t many cars.

The lodges: they were sufficient / could be cleaned better around the windows etc.

The food: it was good and more than enough.

The driving: our driver and guide Joshua was great but the last one was on his phone and holding it - it’s illegal and dangerous - that puts the safety of your clients in jeopardy. Joshua was at least wearing headphones.

Thanks

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 686
  • 4 star 15
  • 3 star 1
  • 2 star 1
  • 1 star 1
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