Team Wild Planet Safari
Wild Planet Safari
- Office In:
- Size:
- 1-5 employees (Founded in 2010)
- Member Of:
- SATSA & FGASA
- Tour Types:
- Custom mid-range tours that can start every day
- Destinations:
- Price Range:
- $200 to $410 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Therese | 50-65 years of age | Experience level: over 5 safaris
Good experience
Ryan was very prompt in replying to my emails and very accommodating of our requests to customise our 15 day tour of eastern South Africa. He was very knowledgeable about the wildlife and particularly the birdlife of the areas we visited. The accommodation he booked for us lived up to and sometimes surpassed our expectations. It was a combination of lodges and luxury tents. Overall we had a very memorable and enjoyable safari tour and I would certainly recommend this company.
US
Email Joe | 20-35 years of age | Experience level: first safari
Excellent and knowledgeable guides enabled perfect viewing of the Big 5
Communication and service were great, and overall enjoyed our experience. Ultimately everyone's goal is to see the big 5, and we saw them all and more thanks to the determination and expertise of our guides. They understood the tricks and necessities to navigate the park at the right time as well as the right places to see the different wildlife, while avoiding super crowded areas. Certain services, such as walk-about and night drive, are not allowed by private guides within Kruger - but Ryan arranged these tours on our behalf with the in-house park rangers.
Accommodations were exactly as expected - however, we were completely blow away and happily surprised by the additional hospitality when our guides prepared our meals the entire time we were in the park.
The overall logistics were convenient and helpful. They picked us up in Jo-burg, transporting us all the way to Kruger National Park. The drive and scenery and additional information along the journey were wonderful. They also drove us back to Jo-burg and dropped us off at the airport with plenty of time to catch our flight.
One downside was being in an enclosed vehicle the whole time, rather than the perceived experience of "open vehicle safari"; however, the enclosed vehicle enabled them to provide the Jo-Burg pick up and drop off, so that was a trade-off we proactively chose. Ultimately, the enclosed vehicle did not prohibit our views nor the overall experience of the safari.
We were very happy with our experience and would recommend to others looking for a great safari experience within the national park.
Experience level: first safari
10 Night Kruger Safari - North to South
We are a couple & went on the 10 night Kruger Safari with Ryan in May, which was the first part of our honeymoon. Starting from the North - Punda Maria and finishing up in the South - Berg an Dal. Firstly Ryan's passion and knowledge of the park and animals are amazing. There wasn't a question he couldn't answer and needless to say we learned a great deal about all the animals, the park and South Africa. We saw lots of animals including the big 5 and it was really nice to travel from North to South - a great journey that felt like an odyssey.
We booked with Wild Planet late last year, and most of the communication was with Thale - the other half of Wild Planet. She was friendly and very helpful with all questions we had and we had built a great rapport with her. Unfortunately though she wasn't able to be on the tour as they are expecting in August, which left a tour that would normally be run by the both of them to just Ryan. Don't get us wrong, it was a great tour overall and we had a good time but it seemed a lot for one person to run on their own. From managing game drives, daily camp preparation and cooking every meal, Ryan seemed a bit overworked on one or two occasions. We would recommend Wild Planet to anyone, but feel it's a two person operation. Had Thale or a second helper been there as well the trip would have met the expectations we had when we booked it.
US
20-35 years of age | Experience level: first safari
South Africa #SpringBreak
On a whim we decided to take a Spring Break. With less than 4 weeks to plan a group of 4 of us got on a flight to Johannesburg not knowing what exactly to expect when we landed. We couldn't have been more thrilled with our experience with Wild Planet Safari and our guide Ryan. Ryan picked us up right at the airport, drove us to Kruger Park while allowing us multiple stops along the drive to enjoy the country side. We did a 2 night 3 day Safari in Kruger. Over the course of 3 days Ryan enlightened us with so much information that we couldn't believe it. From how to track the animals to information about how they feed or interact with other animals Ryan knew it all. He was also extremely calm in all situations. For example one morning we had an elephant trying to charge the car. Ryan knew exactly what to do to keep us out of harms way. In just 3 days we saw 4 of the big 5! In addition to Ryan's knowledge of Kruger he is also quite the chef. He helped prepare three amazing meals a day even bringing veggies hand picked from his own garden. We got on a plane not knowing what to expect and we walked away with unforgettable memories.
CA
Email Bryan | 35-50 years of age | Experience level: first safari
Good viewing - poor guiding
The booking process was easy and Thale was a pleasure to work with. Very accommodating.
The accommodations were as advertised and decently comfortable.
It was on overall good value for a private tour, with food included and in those accommodations. I enjoyed the food, great cooking by Lungisani!
My problem and reason for 3/5 is the guides. I honestly don’t know if Isaac can see well enough to be guiding tours. He was knowledgeable when we spotted an animal, but he never saw them. Lungisani would spot all the animals and tell Isaac to stop (his driving wasn’t great either). On the 2 drives in which Lungisani didn’t come, Isaac didn’t even stop the vehicle once because he didn’t see anything (even though we did). Also he didn’t speak once to us. When they were both there, on the drives and at camp/during meals, they just spoke to each other in their own languages or were on their phones, which made it very awkward and uncomfortable for us. Very little conversation with us and getting to know each other. Although we saw lots of animals, and the park was incredible, the guides detracted from our experience a lot.
Overall, would I go back to Kruger? Yes, 100%. Would I use Wild planet safari? Possibly, but it would totally depend on who the guides were. Service levels while spending 5+ full days with someone needs to improve drastically.
ES
35-50 years of age | Experience level: first safari
Basic safari billed as luxury, disappointing
Ryan is knowledgable and enthusiastic but customer service is not his strong point, it felt almost like we were following him around on his safari. Despite being billed as a luxury safari the food and accomodation were basic at best. For some reason he asked us in advance for our preferences for food, wines and spirits but then completely ignored what we had asked for. He only supplied one bottle of cheap wine which he shared with us so I ended up buying him more drinks than he provided. I would happily have paid more for the luxury touches I had specifically asked him for but he seemed not to have read my emails - he initially turned up at the wrong airport terminal.
Reply from Wild Planet Safari
Posted on Jun 9, 2015Hi Carl
I am really sorry to read of your disappointment on tour with us in April. However I would like to remind you that I was in correspondence with you throughout the booking of your tour and I explained very clearly about every aspect of the tour including accommodation. I have copied and pasted an email which you replied to before your booking in which I provide photos and video of your accommodation, I also very clearly explain that it is Not luxury accommodation. It is clear on our booking form, safari bookings and our website that alcohol is not included in the price. I ask you what drinks you prefer in case it is not available in the park and to provide you with a complimentary drink for the first night. I replied each and everyone of your emails and I know you had asked for `luxury touches` however as I explained April is one of the busiest months in the park and when you had done your booking in February the availability was limited. I did book you into a semi luxury bungalow in Kruger for your first night. I believe I put full effort into your tour and spent as much time with you as possible. I was there to meet you at the airport before you arrived. I am sorry you did not enjoy my cooking and I will try harder to improve this and my service in the future.
Regards
Ryan
Below is an email where accommodation is explained.
On 3 February 2015 at 10:18, <mail@wildplanetsafari.com> wrote:
Hi Carl
I completely understand the importance of making certain everything is perfect for you trip.
All of our tours are run as private tours. So it will only be the 2 of you on tour. I will be your guide, as I run each Wild Planet Tour personally to ensure it is perfect for you. My wife is on maternity leave so she will be unable to join. I use a 9 seat minibus. with custom designed windows.
On the tour you will go on one night drive in an open safari vehicle, this will not be private will have other guests and is run by a Kruger guide.
The accommodation inside Kruger is standard throughout the park, it is very simple 2 or 3 star, the park claims it is 3 I would say that it is 2 star. There are 2 single beds, no double bed option, the unit has air-conditioning, there is a shower,toilet and wash basin. It has a small patio which is usually closed to keep the monkey`s out, there is also a small fridge. I will attach some photo`s for you to see. We would stay at 2 different camps inside Kruger, one for one night and the other for 2. The exact camp I book will depend on availability once I have received your deposit. Usually we stay at Skukuza the main park camp for the first night and then Satara for 2 nights.
below is a link to a video inside one of the rooms.
http://bit.ly/1HuTOqP
Attached are photos of the accommodation, there are no upgrades it is standard. If you want to book luxury accommodation the only options are private reserves outside of Kruger.
April is a busy month in the park, if this tour does suit you we should move to book accommodation asap.
For cheaper flights to Victoria falls check flyafrica.com. I think they have daily flights.
Regards
Ryan