Reviews

Sort By: Date Most Helpful Rating 21-30 of 62 Reviews
Ela   –  
Philippines PH
Visited: December 2019 Reviewed: Dec 8, 2019

Email Ela  |  20-35 years of age  |  Experience level: first safari

Amazing experience!
5/5

I don't have enough words to describe just how thankful I am to Zippy and Symon for giving my partner and I the absolute BEST experience in Kenya! Zippy is incredible - she met us upon arrival and before we left, making sure all was well with us. Throughout the whole planning process, she was more than accommodating and was so patient with me regarding all my questions and requests. Symon, our guide and driver, was nothing less than amazing. His knowledge and experience really made our trip memorable - you could ask him anything and he would have an answer for you. Also, he really made sure that our trip was worthwhile, making sure that we got to see all the animals we wanted and giving us the best vantage points to view them.

Will definitely book with Australken again for the other countries they cater to, or just when we come back to Kenya. Thank you so much, Zippy and Symon, you guys are amazing.

Anastasiia   –  
Russia RU
Visited: September 2019 Reviewed: Sep 27, 2019

Email Anastasiia  |  20-35 years of age  |  Experience level: first safari

If I could give more than 5 stars I'll give it!
5/5

We are soo lucky to discover Kenya with Australken tours! We have a wonderful team - guide Edwin, cook John and masai Tom, with whom we made our 4-day trip to Masai Mara. Edwin told us a lot about animals, and about Kenya in general. I will never forget our cozy dinners somewhere in the African savannah. The trip was perfectly organized, Zippy was in touch and was always ready to help. Throughout the safari, the Internet was always available, but the days were so exciting that it was not really needed.

We saw everyone with the exception of the black rhino, which there are not so many left. We even saw the leopard that Tom and Edwin found. Watching him was unforgettable.

Big thanks to you that you were always fed us in the car on the road, even though I didn't drink all the soda that accumulated all the days of trip :))

The attitude was so warm that we left Kenya with great sadness! We are so lucky with the team that I don’t even believe that it happen to me.

Amani khasawneh   –  
United Arab Emirates AE
Visited: August 2019 Reviewed: Sep 21, 2019

Email Amani khasawneh  |  20-35 years of age  |  Experience level: first safari

4 days private safari
5/5

Everything was great and well organized. I really appreciated that zippy the manager came to the airport with the driver just to make us feel more welcomed. The driver/guide Mr Evans was very knowledgeable and he knew everything about animals and where to look for them. He tried his best to show us everything in this little time we had! Zippy was generous to offer us a complimentary airport drop off and give us a very nice gift at the end of our safari.

Georgiana   –  
Romania RO
Visited: August 2019 Reviewed: Sep 7, 2019

Email Georgiana  |  20-35 years of age  |  Experience level: first safari

Amazing 17 days safari
5/5

We wanted a personalized itinerary for our 17 days budget safari, and we couldn't have been more happy about the tour that Australken organized. It was perfectly thought from start to finish, accommodation was very well chosen, the guide, Nelson, was very knowledgeable and respectful with the nature and animals, we had a cook, Daniel, who cooked for us every day a delicious food. Overall, it execeede our expectations!

Suzanne & Thijs   –  
Netherlands NL
Visited: August 2019 Reviewed: Aug 20, 2019

Email Suzanne & Thijs  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing experience
5/5

We’ve been on a 4day safari to Lake Nakuru and Masai Mara. It was beyond expectation! We’ve seen everything we want and even more. The contact with the organization went really well. Zippy was super quick in her reply and she was also very helpful. Our guide Symon showed us everything what we want and explained a lot about the nature. Our chef Daniel made us nice food (especially the soups). This altogether made it an incredible experience - thanks a lot! Highly recommended!

Nadine, John and Ellie   –  
United Kingdom UK
Visited: July 2019 Reviewed: Jul 20, 2019

Email Nadine, John and Ellie  |  35-50 years of age  |  Experience level: 2-5 safaris

Brilliant from start to finish !!!!
5/5

We initially sent a few requests out to various safari companies via safaribookings.com and straight away Australken were the most action packed itineraries and cost effective. We were taking our daughter for her 18th Birthday first time for her in Africa so was so important that the trip, accommodation and other aspects were good. We dealt with Zippy in organising the trip she was amazing so flexible when I asked to add this and that to the itinerary and she was patient with my indecision regarding accommodation. Zippy always responded really quickly to my many questions. When at the last minute we asked if she knew any drivers for Nairobi to take us sightseeing once the safari was over Zippy kindly gave us an Australken driver who took us round various tourist hotspots and even took us to the airport for our flight home !!! We then about three weeks before the trip found out my partner was pregnant and could no longer travel we could not get any money back on the insurance Zippy went out of her way and got us some refund from the hotels which was so appreciated. The Safari itself wow where do I begin the various accommodation and standard of food were amazing, the truck was comfortable even having WiFi!! the driver/guides were really knowledgable answering questions and giving interesting information. We got to see all the animals we had hoped to including the Rhino, pride of lions, giraffe, hippos.. amazing views of kilamanjaro, great Rift Valley. I could go on and on .... nothing was too much trouble for them Zippy met us at at the airport and again at Nairobi after safari it’s personal touches like this that add to an already amazing trip. Thank you Australken we will be back.

Andy   –  
Australia AU
Visited: July 2019 Reviewed: Jul 12, 2019

Email Andy  |  20-35 years of age  |  Experience level: first safari

Best 4 day Masai Mara, Lake Naivasha and Hell's Gate Tour
5/5

This company took care of my husband and I from start to finish. Zippy herself was there at pick up to introduce us to the driver Gregory and the cook John, and also at drop off to ask us about our experience.

It was an incredible tour and safari in Masai Mara Game Reserve. Gregory is a great man who drove very well and will make sure you will see as many animals as you like and as many as time and distance permits.

The accommodations were as they were described and better. Both places we stayed at in Masai Mara and Lake Naivasha (the cottage overlooked the lake!!!) had hot water for showers, electricity, perfectly working toilets, mosquito nets and comfy beds. Wi-Fi is provided in the van.

We were very well fed with freshly cooked food, drinks (bottled water, tea and coffee, we got a smoothie treat also!) and fruit snacks. John is a great cook who always asked for feedback from our meal. He walked with us in Hell's Gate National Park and Gorge (amazing park, lots of walking, hiking, some climbing but BEAUTIFUL and worth it, we had another John as our friendly and informative guide).

Gregory and John were amazing company and we had long talks with them in the van, after meals and while on tour. Very friendly, professional, and respectable people who were patient and efficient.

We just finished our safari tour and we were quite sad on the ride home because we had such a memorable time. Australken Tours is fantastic, reliable and easy to organise with. Highly recommend!

Neil Owen   –  
Australia AU
Visited: March 2019 Reviewed: Mar 28, 2019

Email Neil Owen  |  50-65 years of age  |  Experience level: 2-5 safaris

Fantastic Walking Safari!!!
5/5

I would like to recommend this tour for anybody who enjoys walking as we spent a day at Hells gate cycling then left our bikes and walked to the amazing gorge. It was such a beautiful thing to do instead of siting in the safari vehicle , the afternoon was even better as we had sun set sailing away in a boat at Lake Naivasha. It was amazing.
The safari part was also very nice it was well organised and very good value for money.

Libby Higgins   –  
Panama PA
Visited: March 2019 Reviewed: Mar 28, 2019

Email Libby Higgins  |  50-65 years of age  |  Experience level: 2-5 safaris

"Awesome!!
5/5

We have just been on a 14 days safari Kenya and Tanzania a family of 6 people and from the time that we enquired to booking our safari Zippy was very prompt and gave us ideas that worked for us. The guides were very knowledgeable on both sides of the safari. We had such a fantastic time. Thank you Australken.

Elly Cohen   –  
United States US
Visited: January 2019 Reviewed: Feb 1, 2019

Email Elly Cohen  |  35-50 years of age  |  Experience level: 2-5 safaris

Fantastic Safari !!
5/5

We booked for 4 nights safari by Air as were worried about the road condition. We corresponded with Zippy who offered us Osero Tented Camp and Mara Serena. Both of those properties were awesome just as our guide Symo who kept us in stitches because of his humour. We couldn't have asked for a better company to use than Australken we called it PRONTO. We really recommend them.

Average User Rating
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