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WT   –  
Australia AU
Visited: June 2025 Reviewed: Jan 7, 2026

Email WT  |  65+ years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of WT and not that of SafariBookings.
Good communication
1/5

Unable to review for 2026 trip

We place a booking with this company about 18 months from intended travel. Told that deposit would be held in trust till Dec 2025 and refundable.
Booking contracts were submitted.

Carefully read section on NON REFURDABLE deposit.

Unfortunately we had to cancel approximately 11months from trip because of extreme medical issue and the person has in fact passed.

The booking was for group of 5. Almost $10000 was kept. A limited amount was refunded.

However, they stated that they needed to cover fees for cancelled land content. I check the Web site of accommodation and several had a no cancellation fee this far from stay.

When asked for proof of cost they refused to justify this extreme amount.

Yes they need to be paid for preparation of tour, believe this to be extreme.

Travel insurance not taken out at time because of being more than 12 months from trip and told to take out insurance once flights were booked.

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Average User Rating
3.5/5
Rating Breakdown
  • 5 star 2
  • 4 star 0
  • 3 star 1
  • 2 star 0
  • 1 star 1
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