THE STAFF IN THE OFFICE
Dextrip Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2023)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $150 to $1,200 per person per day (USD, excl. int'l flights)
Reviews
ES
Email Paula | 20-35 years of age | Experience level: first safari
Disappointing Experience with Dextrip Safaris – Would Not Recommend
Our recent family safari to Maasai Mara had its memorable moments, especially thanks to our ranger, who was incredibly kind, attentive, and clearly committed to making the most out of our time in the park. He went out of his way to accommodate our needs, and we truly appreciated his efforts.
Unfortunately, the same cannot be said for Dextrip Safaris, the company that managed our trip. Despite having a confirmed written agreement for game drives on all three days of our safari, the third day was abruptly cancelled by the company, with the justification being the increase in park ticket prices. This change was not communicated in a transparent or timely manner, and we were left feeling disappointed and misled.
On the second day, our itinerary stated a full-day game drive, yet we were taken out of the park by 3 PM to visit a Maasai village—an activity we had not requested and were not interested in. This caused us to miss the late afternoon hours (4–6 PM), a peak time for wildlife activity in the reserve.
Additionally, the vehicle had flat tires three times in just two days. While we were patient and understanding about these delays, expecting such things can happen in remote areas, it made the lack of honesty and flexibility from the company even more frustrating.
What troubled us the most was the lack of responsibility and push for silence. We received several calls and WhatsApp messages from Dextrip Safaris urging us not to leave a negative review. But we feel it's important to be honest so that other travelers can make informed decisions.
In summary, while the Maasai Mara is breathtaking and our ranger was fantastic, our overall experience with Dextrip Safaris was far from smooth. We felt scammed, unheard, and disrespected. Sadly, I do not recommend this company and would advise others to book through a more reliable operator.
Reply from Dextrip Safaris
Posted on Nov 17, 2025Hello Paula, we fully understand your concerns. Please know that we did our utmost to arrange a Maasai village visit and included additional activities as a gesture of goodwill, which you accepted before the trip began. We are also sorry for the punctures; this do happen because of the rough terrain deep in the forests of the Maasai Mara. That's why our vehicles are fitted with two spare wheels to ensure that the safari continues. Kindly not that game drives have expiry time set by the government and we are bound by this directive, any additional game drive require additional payment to the park directly. This could have been an overlook on your side, but we are sorry for that. We strive to meet our clients' standards and remain honest. Thanks for your feedback