Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 56
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 59 Reviews
Isolda   –  
Mexico MX
Visited: July 2026 Reviewed: Aug 11, 2026

Email Isolda  |  20-35 years of age  |  Experience level: 2-5 safaris

Safe, personal, and unforgettable. Jupicon went beyond our expectations.
5/5

I’m a teacher, and I planned a safari for my students and me after an academic event in Nairobi. Traveling with minors isn’t always easy, especially when you need great communication so parents feel comfortable and know their kids are safe. That’s exactly what stood out about Jupicon and George from day one.

I chose them because of their great communication, flexibility, and willingness to tailor everything to the needs of both the students and their parents. Safety was my biggest priority, and George immediately made me feel that we were in trustworthy hands. I also really appreciated the student discounts for my kids.

During the safari, we were so happy to have George himself with us, as well as Lialo, who we absolutely adored. They answered all our questions, taught us so much about the animals and their culture, and made sure we experienced the best of Maasai Mara, Lake Nakuru, and Amboseli. Whenever anything came up, they handled it quickly and smoothly. They were also amazing with the kids, even joining in our Mexican karaoke!

As a teacher, this is exactly what you want from a tour operator: safety, good communication, flexibility, and people who genuinely want students to learn and get more from their travel experience.

They went beyond our expectations and made our first safari in Kenya unforgettable. I absolutely recommend Jupicon. They’ll tailor the experience to your needs and help you make incredible memories!

Brendon   –  
Mexico MX
Visited: July 2026 Reviewed: Aug 8, 2026

Email Brendon  |  under20 years of age  |  Experience level: first safari

Customer first, very helpful, great explanation on animals
5/5

Totally worth the money, had a great experience in the safari. For starters, both of the tour guides were very welcoming from the start and prioritized the needs of the consumers no matter what. They would always ask if we needed anything or if we had to go to the bathroom. Additionally, during the safari, they would try their best so that you would get to see the most exotic scenery possible and whenever you have any questions about the animals or nature, they would have the answer. Above all, what made the experience special was not only the safari itself, but that we would also share memories with the guides themselves as well. Overall it was a great experience and definitely one I wouldn’t forget.

Laureen   –  
Kenya KE
Visited: July 2026 Reviewed: Aug 3, 2026

Email Laureen

5 star service
5/5

I engaged this company directly on their social media so as to book a safari for me and my siblings. Their response was fast and i received a very detailed itinerary that really captured alot of information requiring minimal explanation. I booked the 3 Day Trip to Amboseli and we really liked how detailed the tour Guide ‘Mr. Martin’ gave us a brief before hand and during the safari. We loved Amboseli and the wildlife there and one of the reasons we really did so was because of how Esther planned our travel plan and how Mr. Martin executed it. The trip was value for our money for we stayed at a really great mid range camp that they chose for us, and the food was amazing. I would highly recommend this company for short and even long safaris, they are organized.

Wei   –  
China CN
Visited: August 2026 Reviewed: Aug 2, 2026

Email Wei

An Unforgettable Safari
5/5

I had an amazing safari experience in Kenya with this company. From the moment I booked the tour until the end of my trip, the communication was excellent. George was always quick to reply, answered all of my questions patiently, and made me feel well looked after throughout the journey.

The safari itself was unforgettable. We visited beautiful places including Lake Naivasha, Crescent Island, Lake Nakuru, Maasai Mara and Amboseli National Park. Seeing elephants, lions, giraffes, zebras, rhinos and so many other wild animals in their natural habitat was a dream come true. The Crescent Island walking safari was one of my favorite experiences.

It is fair to say that the trip had a few minor imperfections, such as the hot water issue at one of the camps. However, whenever I contacted George, he responded quickly, listened to my concerns, and genuinely tried his best to help. I really appreciated his professionalism and care.

Overall, this was an unforgettable trip and one of the best travel experiences I’ve ever had. If you’re planning a safari in Kenya, I highly recommend this company. Thank you, George, and the entire team, for making this such a memorable adventure. I hope to visit Kenya again in the future!

Jackline   –  
Finland FI
Visited: June 2026 Reviewed: Jul 16, 2026

Email Jackline  |  20-35 years of age  |  Experience level: first safari

Phenomenal
5/5

Travelled with my fiancée for the first time from the Nordics to Kenya. The country is so beautiful and we loved the wildlife there mostly the endless plains of Maasai mara. George did a really good job in ensuring we never missed out on the great wildlife, scenery and culture there. The hotels and camps between Lake Nakuru, Amboseli and Maasai were comfortable and had great services. We also enjoyed the Jeep car being driven around by Isaac who did an amazing job with spotting the animals. Polite and respectful team this company has got, would highly recommend.

Peter kariuki Muriu   –  
Germany DE
Visited: February 2026 Reviewed: Jul 3, 2026

Email Peter kariuki Muriu  |  20-35 years of age  |  Experience level: 2-5 safaris

Gorgeous George
5/5

This being our first time having a safari in Kenya with my Fiancée, I was nervous about it. I approached Jupicon to help us travel to Amboseli, Tsavo & Maasai mara and I have to commend how Wanjiru helped us plan for our 7 day stay around the region. They helped hand pick accommodations that were couple friendly too. The itinerary was well planned and flawless. During the game drives, George & Isaac were always punctual when it came to agreed timings, we never missed any action mostly in the morning and the views of the Mount Kilimanjaro were always stunning as we headed down. In Amboseli/ Tsavo we got to see really huge elephants and in Masai mara we got to see the big 5 in a such a short timeframe leaving us in awe. We will definitely come back to celebrate milestones in Kenya with the help of Jupicon safaris.

TANG   –  
China CN
Visited: June 2026 Reviewed: Jun 21, 2026

Email TANG  |  20-35 years of age  |  Experience level: first safari

friendly, professional and patient
5/5

I'm from Beijing. It's my first time in Africa. I'm very happy that I chose Jupicon Expeditions to help me arrange my safari trip, which brought me an unparalleled African travel experience. My guide George and driver Mark are friendly, professional and patient. I am a very picky guy, but I feel that I am treated very friendly here like an old friend. Thank you again. I will recommend it to my friends and family around me. This travel agency is worthy of your choice and trust. I wish you a wonderful Safari trip to Kenya I'm from Beijing. It's my first time in Africa. I'm very happy that I chose Jupicon Expeditions to help me arrange my safari trip, which brought me an unparalleled African travel experience. My guide George and driver Mark are friendly, professional and patient. I am a very picky guy, but I feel that I am treated very friendly here like an old friend. Thank you again. I will recommend it to my friends and family around me. This travel agency is worthy of your choice and trust. I wish you a wonderful Safari trip to Kenya..

David   –  
United States US
Visited: June 2026 Reviewed: Jun 20, 2026

Email David  |  35-50 years of age  |  Experience level: first safari

Exceptional
5/5

Jupicon Expeditions provided an exceptional introduction to my Kenya adventure and I recommend them for your own experience!

George, a friendly and professional guide, crafted a two-day itinerary for me. He patiently guided me through the planning process, providing prompt and insightful responses that put me at ease. This allowed me the freedom to make changes to the plan until I was completely satisfied.

On the first day, George was my guide and arrived at my hotel punctually. He let me pace myself during each activity, genuinely delighted by my enjoyment. I thoroughly enjoyed a tour of the Fairview Coffee Estate, an informative walking tour of bustling Nairobi, and the off-the-beaten-path Museum of Illusions.

The following day, I joined a group tour to Nairobi National Park, where I witnessed a diverse array of animals, including a lion! I also visited the Sheldrick Wildlife Trust, where I saw 12 adorable baby elephants and learned their stories of perseverance.
The day concluded with a tour of the Giraffe Center.

Debbie   –  
United States US
Visited: June 2026 Reviewed: Jun 16, 2026

Email Debbie  |  50-65 years of age  |  Experience level: first safari

Very organized, pleasant and a great driver.
5/5

This trip was quite the adventure! Lots of fun and so interesting. Our tour guide Jackson, was sweet, helpful, knowledgeable, respectful of other people and of the animals, and a great driver on the crazy roads. We saw all the animals I hoped to and up very close. I have wonderful photos using just my phone. Each park is different and all beautiful with so much ground to cover so long days on bumpy roads, but you see a lot. I'm vegan and they were able to accommodate my food needs. Some was better than others, but overall I was very pleased. If you go on a safari and aren't paying top dollar, you need to understand that you get what you pay for. Our vehicle had no seatbelts and no headrests. Also one of the doors wouldn't close and even after a couple of attempts at a roadside garage to fix it, we ended up having to tie it closed with twine. But that is all part of the experience that makes it interesting. There is also a lot that happens that isn't always communicated. Again, they know what's going on and as a guest, you just kind of go with the flow. All things to keep in mind, but that just makes it a more interesting experience. All went well on our trip and I was going solo and had a wonderful group of people to travel with, four of us, one from Australia, two from China, and me from the United States. We bonded. Then two more people were added for the last leg and that was not communicated, but again, part of the experience. Everyone was very kind and tried to make your experience a great one. Tip your guides, they work hard. Thank you to George at Jupicon who was so helpful. He tries to make your experience the best it can be within your budget. I would highly recommend if you want a great adventure!

Freya   –  
United Kingdom UK
Visited: June 2026 Reviewed: Jun 9, 2026

Email Freya  |  20-35 years of age  |  Experience level: first safari

Excellently organized and extremely enjoyable!
5/5

When planning our safari in Kenya, I sent quote requests to numerous companies through SafariBookings and received countless email responses. George from Jupicon immediately stood out because his communication was exceptionally clear, professional, and comprehensive. Unlike many other operators, he provided detailed information upfront, making it easy to compare options and understand exactly what was being offered.

Throughout the planning process, I asked countless questions about activities and possible itinerary changes. George was always responsive and helpful. What impressed me most was that whenever I suggested an adjustment - whether adding an activity, removing something, or changing the schedule - he didn't simply acknowledge the request. He would update the PDF itinerary and send me a revised version every time. This level of attention to detail gave me enormous confidence. It was important to me that everything we had agreed upon was documented, and George was one of the very few operators who consistently ensured that happened. From the very beginning, I felt I was dealing with someone highly organised and committed to delivering exactly the experience we wanted.

Another aspect of George's service that I greatly appreciated was that he was never pushy. While I was collecting quotes, several other companies emailed me repeatedly - sometimes multiple times a day - asking whether I had made a decision. As someone planning their first trip to Africa and first safari, I wanted time to carefully review all the options, do my research, and make an informed choice. George struck exactly the right balance: he was always available when I had questions, but he never pressured me to book or rushed me into making a decision. He respected my space and allowed me the time I needed to evaluate everything properly, which made the entire process far more enjoyable and stress-free.


During our trip, we did three tour days with George and his team.
Our first day included Nairobi National Park, the Sheldrick Elephant Sanctuary, and the Giraffe Centre. Our driver, Mr. William, was fantastic- friendly, funny, incredibly knowledgeable, and a wonderful introduction to Kenya. He seemed to know exactly where to find the animals and shared fascinating information throughout the day. The safari vehicle itself was a large 4x4 pop-top van, which provided excellent visibility and made wildlife viewing a fantastic experience. One of the great advantages of travelling with Jupicon is that they handle all the logistics. At each park entrance, George's team took care of entry fees and administration, allowing us to simply enjoy the experience without worrying about anything.

The following day, George personally accompanied us to Kiambethu Tea Farm. He had originally suggested a coffee farm visit, but when I mentioned that I would prefer a tea farm, he quickly found an alternative and organised it The tea farm was wonderful, and the lunch there was excellent.

Another highlight was our trip to Lake Naivasha and Hell's Gate National Park. We began with a boat safari on the lake, followed by a walking safari on Crescent Island, where we were able to get super close to wildlife. Afterwards, we enjoyed a romantic private dinner at Sopa Lodge which George helped arrange for our honeymoon, which was absolutely beautiful. We then continued to Hell's Gate National Park for a bike tour. While the experience was memorable, I would recommend that future visitors consider splitting Lake Naivasha and Hell's Gate across two days if possible. There is a lot to see and do, and fitting everything into one day is a lot - but doable if you don't have much time.

For anyone considering Hell's Gate, I would strongly recommend allowing at least three hours. The bike ride to the ranger station is approximately 8 km each way, mostly along dirt tracks. Once you reach the ranger station, there is an awesome walk through the gorge, which was the highlight of the Park and absolutely worth doing. If you do not have enough time to visit the gorge, I personally do not think the biking trip is worth-it (unless you love biking and are happy just to bike around).

Because we were short on time and needed to return to Nairobi, we realised we would struggle to complete the full return cycle (bike out to ranger post, gorge walk, and bike back). When we explained the situation to George, he immediately offered a solution. He drove into the national park to collect us from the ranger station and arranged for someone else to retrieve the bicycles. He handled everything without hesitation. This flexibility and willingness to help went far beyond what I expected, especially considering he incurred additional costs to enter the park and make the arrangements. We really appreciated his efforts!!

Throughout the entire trip, George and his team were consistently professional, welcoming, and attentive. They were always available to answer questions and regularly communicated through WhatsApp, providing clear information about pick-up times, schedules, and logistics. We always felt informed and well looked after.

What made Jupicon stand out even more was that during our time in Kenya, we also booked several excursions through another company. Unfortunately, those experiences were disappointing, with multiple organisational issues and several services not being delivered as promised. Those experiences only highlighted how exceptional George and the Jupicon team were. Time and again, we found ourselves saying, "I wish we were still traveling with George!"

George, thank you for making our Kenya trip so special. Your dedication, flexibility, and attention to detail gave us an unforgettable experience. We will always remember our time in Kenya. Highly recommended!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 56
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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