Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 9
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-9 of 9 Reviews
Regina Odomel Marvel Esaete   –  
Uganda UG
Visited: September 2025 Reviewed: May 13, 2026

Email Regina Odomel Marvel Esaete  |  20-35 years of age  |  Experience level: 2-5 safaris

Zanzibar Birthday Experience
5/5

I had a seamless pick up, check-in, drop off, by TwentyEight Tours and Travel. I received timely responses to my queries, friendliness from Nelisa...
The staff at Golden Palm Boutique Hotel, are professional and trustworthy, I forgot my charger in the room and they reached out to me, informing me and the tour company.
Additionally, the kitchen staff surprised me by baking a birthday cake for me...I was Amazed how they could go above and beyond, to make my birthday memorable.
TwentyEight Tours and Travel made me the best itinerary, no contest to that...I had an unforgettable birthday getaway & would encourage travel enthusiasts to book their travel to Zanzibar, with this company.

Jerome Mbogga   –  
Uganda UG
Visited: August 2025 Reviewed: May 13, 2026

Email Jerome Mbogga  |  20-35 years of age  |  Experience level: first safari

It was such a seamless and wonderful experience
5/5

Everything went on well even when we missed our flight, we were guided through the process of finding another flight. Wonderful experience.

Mrs Angasa   –  
Uganda UG
Visited: February 2026 Reviewed: May 13, 2026

Email Mrs Angasa  |  20-35 years of age  |  Experience level: 2-5 safaris

Outstanding customer care and very professional when dealing with clients
5/5

I traveled with Twentyeight tours and travel on so many trips but this last trip in February to Nairobi was exceptional .Every things was well planned and on time ,our flights were booked well by madam Nelisa .reaching Nairobi our stay was made easier cos she had booked already an Airbnb for us and my girls .all the places we were to visit we visited them despite the weather and wawoooo we had our own private means taking us around without rushing us at any one time ,everything was beautiful 🤗the customer care was top notch the professionalism was excellent,it was indeed worthy it

Thank you so much Twenty eight tours and travel for always leading i will always choose you over and over again 🫡 can’t wait for my December trip to Zanzibar 🥰

Nunustunings   –  
Uganda UG
Visited: December 2024 Reviewed: May 13, 2026

Email Nunustunings  |  20-35 years of age  |  Experience level: first safari

Unforgettable safari experience
5/5

Excellent experience with twentyEight Tours and Travel. Communications whwre propt and clear , the service exceeded expectations and the tour offered great value of money . The guides where knowledgeable and the itinerary was well planned 🤗
#Highly recomemd 😊

Shylynn G   –  
Uganda UG
Visited: February 2026 Reviewed: May 13, 2026

Email Shylynn G  |  20-35 years of age  |  Experience level: 2-5 safaris

Very passionate about her work and delivers excellently and beyond
5/5

My trip to Nairobi was so memorable
Twenty eight tours and travel was excellent from start to finish—responsive, friendly, and really knew what they were doing. Communication was clear and quick, which made everything flow smoothly.
What stood out most was the value for money. I got exactly what I for paid when it came to service and experiences.
The whole trip was super well organized, transport was sorted, and the itinerary flowed nicely. You could tell there was real planning behind it.
If you’re looking for a chaos free trip to Nairobi with good service and fair pricing, I highly recommend twenty eight tours and travels

Tina   –  
Uganda UG
Visited: February 2026 Reviewed: May 12, 2026

Email Tina  |  20-35 years of age  |  Experience level: over 5 safaris

Professional
5/5


★★★★★Flawless girls trip to Nairobi
Booked a 5-day tour with in Feb 2026. Best decision. Nelissa our guide, was knowledgeable and so fun yet professional. Everything ran smoothly no room for disappointments, it was a seamless travel experience with my Gs.
Giraffe Centre, KICC, Museum of illusion, Bounce and play, safari in Nairobi National Park, markets, great food spots. No hiccups, great Air bnb, and they thought of details like cold water + phone chargers in the van, van so clean and comfy.
Had medicines on board.
Pick ups were always on time, Van driver very patient. Surprised us with dinner on the last day in a 5 star hotel (Glee Hotel) Perfect mix of adventure and downtime. 10/10 would rebook twentyEight tours and travel because they are top notch. Order and recieve beyond.

We are already planning our next trip because the experience was worth it.
Tell me why not Travel with TwentyEight tours. 🤷‍♀️

Paula   –  
Uganda UG
Visited: February 2026 Reviewed: May 11, 2026

Email Paula

Miss Nelissa is the best tour operator I have ever worked with
5/5

First and foremost we had the best time with my girls for our Nairobi trip, the entire trip was stress free because we didn’t do anything apart from showing up and having fun, prices were so affordable and worth it, the tour operator was so patient with us and ensured everything promised she delivered and exceeded
Would highly recommend over and over and can’t wait to create more memories with twenty eight tours and travel

Aggie😷🥰   –  
Uganda UG
Visited: February 2026 Reviewed: May 11, 2026

Email Aggie😷🥰  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

It was a good vibe and beautiful experience to travel with twenty eight tours
Shes soo organised😍

Juliet   –  
Uganda UG
Visited: December 2025 Reviewed: May 11, 2026

Email Juliet  |  20-35 years of age  |  Experience level: over 5 safaris

The best Safari Company
5/5

Have had both solo and group trips throughout Uganda, Kenya and Tanzania and TwentyEight Tours always delivers excellently. Went Gorilla Trekking in Bwindi, Murchison falls National Park in Uganda, Masai Mara and Serengeti National Park

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 9
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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