Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 47
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 47 Reviews
Alex & Marion   –  
United Kingdom UK
Visited: August 2025 Reviewed: Aug 24, 2025

Email Alex & Marion  |  20-35 years of age  |  Experience level: first safari

Amazing guide, organisation was flexible and responsive. Fair pricing
5/5

We spent 5 days in Kenya, going first to Lake Nakuru, then Lake Naivasha and spending the rest of our trip in the Maasai Mara with a stop by a Maasai village on our way back to Nairobi. Organising the tour (getting the quote and planning the itinerary) went well, Denis was responsive and accommodated all of our requests! Pricing is good and fair.

Our guide, James, was absolutely sensational and we strongly recommend him! He has immense knowledge on any animal that you will encounter. He was happy to thoroughly answer all of our questions (and we had many) about the wildlife but also the Maasai culture and the life in Kenya. He was also very flexible and happily accommodated a last minute request to change the planning of our last day. James is super friendly and always positive, hakuna matata! Finally, he is a smooth and skilled driver, both on the road and in the savanna!

The 4x4 was great, the roof opens up which allows clear 360 views. It’s comfortable and came with water and blankets! We recommend it compared to the minivan option, the Masai Mara can be muddy and treacherous - even with a 4x4 you can get stuck in the mud.

We stayed at the following hotels / camps:
- Egret Savanna Camp (previously Flamingo Hill Tented Camp) at Lake Nakuru - Good and clean tented accommodation, great buffet food, good amenities. They provided hot water bottles to warm up the bed which we greatly appreciated as the weather was rather cold on our first day!

- Taphe Resort at Lake Naivasha - We were very disappointed with this accommodation! The room, shower, towels and sheets were dirty. The food was not pleasant, both dinner and breakfast.

- Talek Bush Camp at Maasai Mara - We got the Safari House which is a room that sits just in front of the Talek river. This in particular was a highlight - from the room we were able to observe crocodiles, hippos, baboons and even a giraffe! However, we had many issues with the shower - at first no hot water, and once fixed we’d only have hot water if we set the water pressure to a very low setting. Otherwise the room was basic but clean, and the food was good.

Overall, this trip was magical and we highly recommend Bushtop, especially James!

Marek   –  
Poland PL
Visited: August 2025 Reviewed: Aug 17, 2025

Email Marek  |  50-65 years of age  |  Experience level: first safari

Unforgettable safari experience
5/5

Unforgettable safari experience
August 2025
Highly recommended tour operator. Very efficient booking process with individual approach to meet our needs and expectations. Denis who is in charge was extremely helpful and flexible. Our guide James was highly professional trying to show us as much as possible. We were lucky to have him as our guide. Our jeep 4x4 was very comfortable. The selection of hotels during safari was very accurate. The quality price relationship was very good. To sum up: Bushtop Safari is a highly recommended tour operator for safari experience.

Sharon Kuan   –  
Malaysia MY
Visited: June 2025 Reviewed: Jul 6, 2025

Email Sharon Kuan  |  50-65 years of age  |  Experience level: first safari

Bushtop Kenya Safaris is Your Reliable & Trustworthy Tour Operator in Kenya
5/5

7-Day Nairobi, Nakuru, Naivasha and Masai Mara
We chose Bushtop over the others because they were the only tour operator that provided us with a very comprehensive and detailed itineraries among the few that we had initially approached. The Manager Denis is very courteous, responsive and always replied to our questions promptly. Big thanks to James too who was our driver cum tour guide during the safaris. He always kept the Land Cruiser in tip top condition and tried his very best to ensure that we didn’t miss out on anything. We get to see so many awesome animals except for the elusive leopard, but James had tried his best. The tented accommodations throughout the safaris were amazing. We loved all of them and the foods served at the accommodations were so delicious and had exceeded our expectations. Our biggest surprise was when we were upgraded to a 5-star accommodation during our 2-day stay in Masai Mara. Back to Nairobi, Charles took us around Nairobi for the city sights. We especially enjoyed our time at Giraffe Centre. On our last day, we had planned to have a relaxing day in Nairobi but due an incident that’s going to take place in CDB where our hotel was at, we were advised to leave the area early in the morning. As our flight was scheduled to depart at midnight, we contacted Denis again and within 10 minutes, he made arrangements for us to visit Fairview Coffee Estate with lunch. We spent a few hours of enjoyable time there and with some time to spare, Charles drove us to visit Karen Blixen Museum. After that we departed for the airport with happy memories of our holiday in Kenya. Thank you very much Bushtop Team ie Denis, James and Charles!
Sharon Kuan
Malaysia

Ruben   –  
Germany DE
Visited: April 2025 Reviewed: Jun 21, 2025

Email Ruben  |  20-35 years of age  |  Experience level: 2-5 safaris

All-round excellent short safari with a super guide
5/5

Dear James (our guide), Dear Denis, Dear Bushtop-Team,
Even if our Safari (Pick-up in Nairobi, two days Amboseli, two days Tsavo West), is already some weeks ago, we are still or even more super happy about this experience. Communication, organization, camps, driving&game-drives and especially James knowledge were super nice. James is not only a super friendly guide, great driver, human being, but also a walking encyclopaedia. He stopped for the smallest plants&beetles and knew so much about those (but also we were amazed of this - for people not interested in he for sure wouldn't be so much into the small things). The only thing that put a damper on an otherwise well-rounded and great experience was the tip issue at the end (James demanded more than we had set for ourselves and after research and we couldn't afford as a young couple, spoke of ‘previously communicated tip rates through Bushtop’ - which wasn't the case...). Apart from that, I can only continue to enthuse and would recommend James and Bushtop at any time!

Janet   –  
United States US
Visited: June 2025 Reviewed: Jun 21, 2025

Email Janet

Bushtop Kenya Safaris
5/5

We initially booked this tour with Viator the day before and was surprised to see that we could get into the elephant orphanage (it normally takes two days notice). About an hour after booking, Denis from the tour provider, Bushtop Kenya Safaris, contacted me. He said that due to the lateness of our booking (our fault), he could not get us into the orphanage and suggested we cancel with viator and book just the national park with his company. The main reason we booked the tour was to visit the orphanage. When we canceled with viator, they canceled our tour but Viator refused to give us our money back because we canceled. Denis had contacted viator and explained all of this to them on our behalf with no resolution. Denis somehow managed to arrange three tickets for us to the orphanage. He did not need to do this nor did we expect such effort, and it was amazing that he went above and beyond. The next morning, Henry, our driver, picked us up and we had a personal driver for the entire morning through the national park and then onto the orphanage. Needless to say, Denis came through for us and Henry was a great driver and guide. I can highly recommend Bushtop Kenya Safaris.

David   –  
Canada CA
Visited: February 2025 Reviewed: Feb 23, 2025

Email David  |  65+ years of age  |  Experience level: 2-5 safaris

Outstanding
5/5

I took the 5 day Tsavo East, Tsavo West and Amboselli game park safari from Diani Beach with Bushtop Kenya Safaris.
Everything was excellent. Julius the driver/guide was very safe and cautious and I never worried. The selection of hotels was 5 star and the food was excellent. We had 3 game drives every day. I liked the pop-up roof on the Land Rover. I saw all the animals I expected. Lots of elephants and zebras. Saw cheetah and lions. I contacted Bushtop safaris to book the tour two years ago. Unfortunately circumstances changed and I had to go solo but Denis honoured the original price and itinerary.
Overall it was an outstanding and enjoyable safari.
Much more luxurious than the one I had taken 43 years ago.

Annalisa   –  
United Kingdom UK
Visited: February 2025 Reviewed: Feb 15, 2025

Email Annalisa  |  20-35 years of age  |  Experience level: first safari

Amazing start to finish
5/5

We have just arrived back from a 5 day safari booked through Bushtop Kenya Safaris and wow what an incredible experience!

From the moment we started looking at booking this, Denis at Bushtop could not have been more helpful. We received quick responses to all our enquiries and did not feel pressured into booking with them at all (a few other companies had contacted me daily asking if I was booking with them). The communication was really clear throughout the process and I felt trusted in the team that they understood our requirements and they definitely delivered! They supported us in customising the packages so we got out of the trip what we wanted and at the best rate they could. They kept us really informed throughout making sure we knew who would be there to meet us on our first day etc and the whole transition felt so smooth.

Our safari date arrived and we met our amazing guide James. James especially is to thank for an incredible time throughout our trip - it truly was an amazing experience and we loved every minute. James was a pleasure throughout the whole experience, very helpful, knowledgeable, professional and welcoming. He was a fantastic tour guide from start to finish. He went above and beyond to make our trip, making sure we saw as much as we possibly could, ensuring we were comfortable throughout, provided us so much information about the Kenyan culture the wildlife etc. We are so thankful for his time on our 5 day trip - he is an asset to the company! 

We stayed in 3 different lodges (Sarova Lion Hill, Naivasha Sopa Lodge and Mara Serena) and they were all perfect! Fantastic food and service, very welcoming staff, comfortable and clean rooms. The scenery from all 3 lodges was also beautiful. That’s Bushtop for securing us such wonderful accommodation throughout.

The thought that has gone into organising and ensuring the best experience from the clear communication throughout, comfort and cleanliness level of the vehicle, the standard of the lodges is very much appreciated. 
 
We cannot thank you all enough for making this trip so memorable.

Louise & Mark   –  
United Kingdom UK
Visited: November 2024 Reviewed: Jan 20, 2025

Email Louise & Mark  |  50-65 years of age  |  Experience level: first safari

Fantastic! Putting together a great itinerary at a good price.
5/5

I had a really good booking experience.Denis was very prompt dealing with any questions and very thorough ensuring the itinerary met all our requirements.Our guide Henry was OUTSTANDING! He made the whole safari wonderful. He was a joy to be with, pleasant , good humoured,knowledgeable and accommodating. We would definitely love to have his services again.
Sopa Lodge in Amboseli Park was beautiful. Just how I hoped a safari lodge would be. The staff and accommodation were excellent.
I would unreservedly recommend the services of Bushtop Safaris to all my family,friends and colleagues. It was the best holiday my husband and I have ever had.Henry ensured that we saw a multitude of fantastic animals at extremely close quarters and always seemed to be in the right place at the right time.We felt safe and privileged throughout our holiday. Our overall experience was the holiday of a lifetime and AMAZING.Thank you everyone who made this possible.
It was awesome and we will definitely be back for our 10th wedding anniversary.Hopefully to do the Masai Mara with Henry!
Louise & Mark Carlsson- Very satisfied customers!

Jessica   –  
Italy IT
Visited: January 2025 Reviewed: Jan 19, 2025

Email Jessica  |  20-35 years of age  |  Experience level: first safari

Great tour with a very knowledgeable, fun and welcoming guide.
5/5

Beautiful experience with this tour that organized our safari.
Friendly, welcoming guide with excellent knowledge of the area. The accommodations have an excellent organization and catering service, very hospitable.

(automatic translation from Italian)

Gre   –  
United Kingdom UK
Visited: December 2024 Reviewed: Dec 26, 2024

Email Gre

Amazing
5/5

We have just completed the most wonderful 4 day/3 night trip of a lifetime with Bushtop Safaris. Highly recommended!!

We were incredibly fortunate to have such a knowledgeable driver in EDWARD to ensure that we saw the Big 5 of Africa!!

The initial engagement was first class - DENIS guided us from start to finish. We were provided with an initial quote and 3 options to meet our requirements.

We eventually chose:

SAROVA LION HILL GAME LODGE - Nakuru Game Reserve (1 night)
SAROVA MARA GAME CAMP (2 nights)

These were chosen as they were inside the park - this saves a lot of time getting on safari - and the SAROVA group proved to be real luxury. The accommodation gave a taste of camp life and the food and service were always top quality.

We also chose the LandCruiser over the minibus option. This proved to be a wise choice as the landcruiser has better off road capability which allowed us to get close quickly to the mins blowing experience of a lion kill.

Our driver and guide was EDWARD (the MOST FAMOUS GUIDE IN THE WHOLE MASAAI) who is a 15 year veteran of the parks. Working in tandem with a couple of colleagues he was able to steer us through the park experience; pointing out the various wildlife and steering us to:
1. A family of white Rhino
2. Over 5 pride of lions - and one pumba kill
3. An elephant up close
4. A leopard eatings it’s kill in the setting sun
5. The terror of the Cape buffalo
Alongside: cheetah, giraffe, baboons, and the lovable (but very stupid) pumbas.

Bushtop Safaris thoroughly recommended - 5 stars!! And we will be back DENIS and EDWARD - thanks again for one of life’s great experiences in the Masai Mara!!

THANK YOU EDWARD FOR THE GREAT EXPERIENCE!!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 47
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Bushtop Kenya Safaris, not SafariBookings