Reviews
Incredible Experience and Customer Service!
What a once in a lifetime experience, I had with my Masai Mara safari. First of all, let me say that one of the deciding factors for this company was the prompt responses and follow up provided by Diana even before booking the tour. I tend to gravitate where there’s great customer service and Diana exceeded expectations with her kind and empathic nature. Despite some minor hiccups, this safari was well organized and any question that I had was promptly addressed. Our guide Peter was literally the best…patient, personable and humorous. His knowledge of the reserve was impeccable and always knew where to go to see these incredible creatures. He made sure that everyone was satisfied each time we stopped.
I had such a great experience, that I asked Diana if she could organize a tour of the Giraffe Center and Nairobi National Park. Within moments she organized something for me, mind you this was a last minute request and her response time was impeccable! My guide George was determined to find rhinos for me. He did exactly that and waited patiently while I watched in amazement at this marvelous creatures.
I am blown away by my experience and the customer service that I received! So grateful!!!
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Email Winnie O'Brien | 20-35 years of age | Experience level: first safari
Excellent organization!
Mt. Kenya hike was beautiful but hard!But I made it to the top. All the guides and porters very nice and the food was delicious!
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Email Morson | 35-50 years of age | Experience level: first safari
7 days tour
We visited Maasai Mara, Nakuru, Naivasha & Amboseli parks. the safari was amazing and we saw a bunch of animals. one thing though, I did not like most of the foods that were offered in the budget camps. I hope in the future they will be able to add more options for people who are not Kenyans.
Email Getty | 20-35 years of age | Experience level: first safari
Amazing experience with Sun Summit & Safaris
We had a dream tour of Masai Mara in Kenya &Serengeti & Zanzibar in Tanzania. Everything was very well organized in Kenya from pick up and the tour itself. In the Tanzania side, we had a few problems but they were quickly solved by Diana who was very quick to respond even in the middle of the night.
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Email Olive | 35-50 years of age | Experience level: 2-5 safaris
Luxury stay at JW Marriott
I had a safari experience of a lifetime thanks to Diana at Sun summit. She was quick to respond and communication was great. We wanted to upgrade our stay to JW Marriott and she made it happen within a day. Thanks to the staff and John our guide at Masai Mara.
RO
Email Daniel chesa | 50-65 years of age | Experience level: 2-5 safaris
Sun summit
I climbed Mount Kenya during the period of December 8-12, 2024.
It was a pleasant experience.
I recommend consulting clients regarding the menu, as Europeans are not always compatible with the offered food.
I also recommend a minimum acclimatization period of 24 hours at an altitude of 4200 meters. Other than that, the porters and guides were friendly.
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Email Antonio | 35-50 years of age | Experience level: first safari
Best experience best person
Always perfect
Thanks for amazing expericence and very happy to choosed this team
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Email Yogesh Bhamare | 35-50 years of age | Experience level: first safari
Excellent Services n Hospitality
Safari Tour was one of the best experience I had... The moments spent became memorable to cherish forever