Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 11
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 11 Reviews
Heather   –  
United States US
Visited: February 2026 Reviewed: Feb 13, 2026

Email Heather  |  50-65 years of age  |  Experience level: 2-5 safaris

Fantastic experience all-around!
5/5

We did a 1-day gorilla trek with Universal and it couldn’t have been a better experience. Emmanuel was very helpful and communicative when organizing the trip for us. Christian was an amazing driver and guide and got us everywhere we needed to go on time. Everything went very smoothly from start to finish and spending time with the gorillas was definitely a once in a lifetime experience!

Reinhardt   –  
Austria AT
Visited: February 2026 Reviewed: Feb 10, 2026

Email Reinhardt  |  50-65 years of age  |  Experience level: first safari

Unforgettable Gorilla Trek Adventure with Universe Venture!
5/5

What an incredible experience! My partner and I recently joined Universe Venture for a gorilla trekking adventure in Rwanda's lush volcanoes, and it was hands-down the highlight of our trip. From the moment we met our driver Christian from Universe Venture, everything was seamless and magical.

Our driver was fantastic—not only did he navigate the roads expertly, but also shared tons of engaging stories about Rwanda's rich culture, history, and stunning landscapes along the way. It made the journey feel personal and immersive. The trek itself was thrilling—hiking through misty bamboo forests with expert coordination from the team. Spotting the silverback and his family up close was a once-in-a-lifetime moment; their gentle majesty left us in awe.

Universe Venture handled every detail perfectly: comfortable transport, permits sorted effortlessly, and top-notch safety briefings. Their warmth and hospitality made us feel like family, turning a bucket-list adventure into cherished memories. If you're dreaming of gorilla trekking, book with Universe Venture—you won't regret it!

Highly recommend—thank you to our wonderful driver and the Universe Venture team! 🙏🦍

Sabine   –  
Germany DE
Visited: February 2026 Reviewed: Feb 6, 2026

Email Sabine  |  50-65 years of age  |  Experience level: first safari

Absolutely professional
5/5

My friend and I booked a guided tour around Kigali.
We were picked up on time by Shadady at our hotel and immediately connected. He gave us plenty of background about Rwanda. We went to a local market and interacted with the ladies. He took us around Kigali by car for an entire day. Never tired to answer our questions. We had lunch together at a wonderful restaurant with amazing food. The day ended at a lovely roof top bar.
Altogether we had a fun day and this tour comes highly recommended. Thank you

Horace   –  
Canada CA
Visited: January 2026 Reviewed: Jan 31, 2026

Email Horace  |  50-65 years of age  |  Experience level: 2-5 safaris

Very Professional and informative
5/5

My Mountain Gorilla Trek was spectacular and made even more special thanks to Christian, who was incredibly helpful and informative from the very beginning. His communication was excellent, and he picked me up directly from my hotel, sharing insightful information that deepened my understanding of the experience and the region. To top it all off, they surprised me with a bottle of champagne to celebrate my birthday an unexpected and thoughtful gesture that perfectly concluded an unforgettable experience. I highly recommend this company, and Christian in particular, when booking tours in Rwanda.

Ysanne   –  
Australia AU
Visited: January 2026 Reviewed: Jan 19, 2026

Email Ysanne  |  35-50 years of age  |  Experience level: first safari

Easy going and helpful
5/5

I had a wonderful day gorilla trekking with Christian. He was punctual picking me up and messaged me the night before informing me of all the particulars such as what to bring. He answered all of my questions and didn’t bombard me. It was such a great day. The roads are very steep as they pass over mountains and I felt that Christian is an experienced driver. I felt very safe with him in the vehicle. Also, I’m a female solo traveller and Christian was very professional, and he made me feel comfortable. He took me to a great spot for lunch. He took photos of me as well which I appreciate. He’s a great photographer. I recommend this tour company and I recommend Christian to families, couples or solo travellers.

Simon   –  
United Kingdom UK
Visited: December 2025 Reviewed: Jan 18, 2026

Email Simon  |  35-50 years of age  |  Experience level: 2-5 safaris

Best company to book tours of Rwanda
5/5

Book with Universal and Emmanuel! We highly recmmend Emmanuel for planning your time in Rwanda. From the first time we emailed he was quick to respond, patient in answering questions and full of ideas about how to make the most of our visit.

When we arrived we met Emmanuel and our guide Shadady. Everything was well organised and the accommodation chosen was excellent. We had a day in Kigali then did the gorilla and golden monkey trekking in Volcano National Park. We then stayed a night at Lake Kivu followed by down to Ngunywe National Park over a week. It was a full on and busy week but worked well. Shadady became a true friend for the week and was full of knowledge about Rwanda. He made sure we were comfortable and happy throughout.

Thank you again Emmanuel and Shadady. We will always remember our time in Rwanda.

Elizabeth   –  
United States US
Visited: January 2026 Reviewed: Jan 15, 2026

Email Elizabeth

Amazing Trip to Rwanda with a Fantastic Tour Company
5/5

We did a three day tour of Rwanda through Universal Ventures. Our guide, Christian, was phenomenal. We had an amazing trip and would highly recommend Rwanda, Christian, and Universal Ventures.

Our first day in Rwanda we went to the Genocide Memorial. The memorial is beautiful and the audio tour, along with the exhibits, are incredibly well done. After the memorial Christian drove us the several hours up to the Volcanos National Park area where we were scheduled for gorilla trekking and golden monkey trekking.

We did the gorilla and golden monkey trekking during the rainy season, so the trail particularly for the gorillas was incredibly muddy and the hiking was extremely challenging. While that part of the journey was not particularly fun, the gorilla viewing more than made up for it. We have done numerous wildlife viewing trips in different parts of the world and the gorilla visit is one of the best, if not the best, tours we’ve had. The guide through the national park was wonderful, incredibly knowledgeable, and very personable. Despite the trekking challenges we would not hesitate to visit the gorillas again. The golden monkey trekking was much easier, and the monkeys were very fun to watch. As long as you’re there, they are definitely worth seeing.

In addition to shuttling us around Christian was great about pointing out various landmarks and geography around Kigali and our other travels and answered all of our questions with thoughtful detail. He was also just fun to hang out with for a few days, and we had a great time getting to know him. When we asked to take detours from our scheduled travels (for example, to visit the Dian Fossey museum), he was more than happy to humor us and accommodate our requests.

Rwanda is a gorgeous country and we had a great time visiting. Three days wasn’t long enough and we’ll definitely be back at some point to spend more time in Kigali, see the chimpanzees, and do some other hiking and touring (along with the gorillas again).

Amanda Kathia   –  
United States US
Visited: April 2025 Reviewed: May 3, 2025

Email Amanda Kathia  |  35-50 years of age  |  Experience level: first safari

Amazing life Experience
5/5

My husband and I did a gorilla tour in Rwanda from Kigali the capital, first we enjoyed the smooth drive to volcanoes, and after the briefing we have drive to the starting hiking point and meet the most incredible creature, i mean the Gorillas, they are so amazing and babies were so cute, i have been able to see the sliver back face to face, wawooo, it' unbelievable. universal' guide was a good guy and humble. we will definitely come back in Rwanda and enjoy this tour with our families. Thank you every one.

Avani   –  
Sweden SE
Visited: March 2025 Reviewed: Mar 22, 2025

Email Avani  |  35-50 years of age  |  Experience level: first safari

Best one day Animals safari experience
5/5

My boy friend and I had amazing time in Rwanda last week, we took a safari to akagera in eastern province of Rwanda, we sow more than 50 different kinds of wilds animals, some were bigger others smaller, the guide did a good job and he made our day memorable and unforgettable. Thank you Universal we will get back in future in your beautiful country and definitely book and travel with you again.

Bill Johnson Jr.   –  
Mexico MX
Visited: March 2025 Reviewed: Mar 20, 2025

Email Bill Johnson Jr.  |  35-50 years of age  |  Experience level: over 5 safaris

Luxury Adventure-filled Safaris
5/5

Universal Ventures Rwanda truly delivers an exceptional safari experience, blending luxury with adventure in the heart of Rwanda's breathtaking landscapes. Their meticulously curated safaris offer a unique opportunity to explore the country's rich biodiversity and stunning scenery.

The highlights of their offerings include:

Gorilla Trekking Safari: A once-in-a-lifetime experience in Volcanoes National Park, where you can encounter majestic mountain gorillas in their natural habitat.

Akagera Wildlife Safari: A thrilling journey through Akagera National Park, home to the Big Five and diverse ecosystems.

Golden Monkey Trek: A delightful trek in Volcanoes National Park to observe playful golden monkeys amidst bamboo forests.

Chimpanzee Tracking Safari and Canopy Walk in Nyungwe: A combination of primate tracking and an exhilarating canopy walk in Nyungwe Forest National Park.

Lake Kivu Adventure: A scenic exploration from Gisenyi to Karongi, showcasing the serene beauty of Lake Kivu.

Helicopter Drop-off: A luxurious and convenient helicopter transfer to Kigali International Airport for departure.

The guide, Bosco, deserves special mention for his expertise, warmth, and dedication to ensuring a memorable experience. His deep knowledge of the region and wildlife added immense value to the journey, making every moment unforgettable.

Universal Ventures Rwanda sets the standard for luxury adventure safaris, offering unparalleled service and unforgettable experiences. Highly recommended for anyone seeking to explore Rwanda in style and comfort!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 11
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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