Reviews
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Email Edith | 35-50 years of age | Experience level: first safari
Patient and Professional
Our trip was scheduled during the COVID pandemic when a lot of traveling had been suspended. Rwanda was one of the few countries that had implemented strict and effective protocol which allowed us to safely enter the country for eco tourism.
OffTrek Safaris was the consummate tour guide. They were timely and professional. Our schedule was clear and we entered the park and lodges with ease. Our tour guide, Emmy, was extremely patient and was committed to helping us spot the big five animals in the park. He helped us take amazing photos along the way.
I will remember that safari fondly and will definitely use OffTrek Safaris again when I visit Rwanda in the future.
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Email Clint | 50-65 years of age | Experience level: first safari
Emmy is always prepared and very friendly.
Emmy was in contact with us before our arrival so that we knew what to expect. He was very organized and clearly communicated all of our trip logistics so we never had to worry about a thing. He was friendly, prompt, easygoing and eager to share Rwanda with us. He truly wanted us to have a wonderful experience and we did.
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Email Rachel | 50-65 years of age | Experience level: first safari
So well organized and knowledgeable but the main thing is his kindness.
We spent three days with Emmy and our family misses him already. So thoughtful, joyous, and funny. He organized every day and was absolutely a highlight of our time in Rwanda. I would recommend working with him to everyone I know.
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Email Alaina | 20-35 years of age | Experience level: first safari
Incredible tour guide who I’ll remember forever
My family and I had the most incredible and memorable experience in Rwanda we could’ve hoped for, all thanks to our amazing tour operator Emmy. Everything went so smoothly from the minute we stepped off the plane—Emmy was communicative, timely, very knowledgeable, and most importantly a wonderful person. He went above and beyond, even picking out a few fantastic restaurants for us to eat lunches at on our drives. By the end of our tour, it felt like we’d known him for weeks or months, not days! We were very sad to leave both him and Rwanda behind.
The tour itself was truly spectacular—trekking and seeing the gorillas is an experience I’ll never forget.
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Email Beili | 20-35 years of age | Experience level: first safari
Emmy was the gold standard for what I would want in any tour guide going forward: a friend.
The perfect way to see Rwanda! Thank you Emmy for everything.
Email Ewen | 50-65 years of age | Experience level: 2-5 safaris
Emmy is a true professional who is knowledgeable, personable, 100% reliable and just a great guy.
We were greeted by Emmy at Kigali airport with a warm welcome - we immediately felt at ease in his company and that we were going to be in safe hands. Our assumption was correct as he guided us for several days without any hitches whatsoever from showing us the sights of Kigali and then heading to the mountains to visit the monkeys and gorillas. We learned so much from Emmy about life in Rwanda past and present and he seemed to know exactly what kind of places we’d like to visit and dining places that would suit us. He genuinely seemed to care about ensuring we had the best trip imaginable - and that’s exactly what we had. We can’t recommend Offtrek enough.
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Email KB | 35-50 years of age | Experience level: first safari
Exceptional planning and life-changing experience
Emmy and the team are very professional and I was so impressed by their expertise. They aim to give you the best experience and best value. They truly have your interest at heart and don’t try to oversell you. They take care of all the details. I also appreciated the quick responses.
During the gorilla trek, we did a “medium” level hike and saw the Susa family. It was amazing to be near them in their natural habitat. It was cold and wet but hot towels were waiting for us back in the jeep. We did the Golden Monkeys trek the following day and had an equally amazing experience. I can’t wait to book another trip with them!
Terrific, friendly and knowledgeable
I spent a week with Emmy traveling to the highlights of Rwanda. In summary, I am hard pressed to believe that there could be anyone better. Emmy speaks excellent English and loves showing foreigners his country, of which he is rightfully proud. He is very knowledgeable about all aspects of interest – history (he does not shrink from the truth), geography, and of course, the animals. He is highly intelligent, innovative (he showed me several things that were not on the itinerary, but well worth the time) and very charming– not insignificant when you are in a car together for hours at a time. In short, highly recommended!