Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 29
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 30 Reviews
Hanna   –  
United States US
Visited: August 2025 Reviewed: Aug 14, 2025

Email Hanna

Incredible team!!
5/5

From start to finish, our 6-day trek on the Machame Route to the summit of Mount Kilimanjaro was nothing short of incredible, and that is all thanks to the amazing team that guided us every step of the way.

The service was absolutely top-tier — everything was organized down to the smallest detail, allowing us to focus entirely on the journey. The guides were knowledgeable, professional, and always made sure we were safe, well-informed, and motivated. Their deep understanding of the mountain, its terrain, and its challenges was invaluable and helped us all feel confident and prepared, especially on summit day.

What truly made this experience unforgettable, though, was the spirit and kindness of the entire crew. From te guides to the porters and cooks, everyone was full of warmth, humor, and encouragement. They treated us like family, and their positive energy was contagious — no matter how tough the climb got, they kept us smiling and pushing forward.

So thankful for this amazing team!!!

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Aug 16, 2025

Thank you so much for your kind words! We’re delighted to hear that our team made your Kilimanjaro trek such a memorable experience. Your appreciation means a lot to us, and we’ll be sure to share your feedback with the whole crew. Karibu tena Tanzania!

Jon   –  
United States US
Visited: August 2025 Reviewed: Aug 14, 2025

Email Jon

Excellent
5/5

We did the 6 day machame route Mount Kilimanjaro. We came as a group of six and another couple joined us to make eight. All eight of us reached the summit. Could not have done it without the help of the guys at kisaza tours. The entire experience was amazing. They made sure that everything ran smoothly through the entire process. The guides and porters worked tirelessly while we were on the mountain. They made sure we were prepared for every day. Cannot recommend using this company enough. They will get you to the top.

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Aug 16, 2025

We are truly delighted to hear your excellent feedback about your recent Kilimanjaro climb with us. Congratulations once again to you and your entire group for reaching the summit – what an incredible achievement!
It means so much to us that you appreciated the efforts of our guides and porters. They are indeed the heart of our team, and we will be sure to share your kind words with them. We are glad that everything ran smoothly and that you felt well-prepared each day of the trek.
Thank you sincerely for recommending Kisaza Tours. Your support motivates us to continue providing memorable and successful experiences for all our guests.
We hope to welcome you back again in the future – perhaps for another adventure here in Tanzania!

Warm regards,
Steven
Kisaza Tours

Alexander Shelley   –  
United Kingdom UK
Visited: July 2025 Reviewed: Aug 10, 2025

Email Alexander Shelley  |  20-35 years of age  |  Experience level: first safari

Choose Kizasa!
5/5

We just completed our 8 day lemosho route up Kilimanjaro with Kisaza tours. With a limited idea of what to expect, I was blown away by the professionalism and positivity of the team. We chose Kisaza based on the price and the reviews and we were not disappointed.

Having had my bag lost at Dar es Salaam airport, Steven (Kizasa operator) was able to replace all my gear with little notice and at a reasonable price.

My friend and I did the climb as a pair with a team of porters, cook and two guides Micheal and Ezekiely. We felt safe throughout the ascent as our guides were very clear on comms, motivational and professional. Not to mention very funny and knowledgeable - I will always remember my Masai name!

We were taken by surprise by the service we received, with everything accounted for and a really diverse range of meals to restaurant standard. You could also tell the team of porters were really hard working and very organised.

You won’t regret choosing Kisaza!

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Aug 10, 2025

Dear Alexander,

Thank you for choosing Kisaza Tours and for sharing your amazing feedback! We’re so glad you enjoyed the Lemosho Route and that our team — especially Micheal and Ezekiely — made your climb safe, fun, and memorable. It was our pleasure to assist when your bag was delayed and to ensure you had everything needed for a great trek. We truly appreciate your trust and hope to welcome you back to Tanzania soon!
Warm regards,
Steven Frank
Managing Director, Kisaza Tours

Louis   –  
Belgium BE
Visited: July 2025 Reviewed: Aug 2, 2025

Email Louis  |  20-35 years of age  |  Experience level: first safari

It was a great professional experience.
4/5

We did the Kilimanjaro and a safari. You could see that they had a lot of experience. Everthing was planned properly, we had al of the information beforehand wich was practical. It went as good as we expected. Everyone was friendly and helpfull. You get what you pay for, a wonderfull experience.

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Aug 6, 2025

Dear louis

Thank you for your kind words and for choosing Kisaza Tours for your Kilimanjaro and safari adventure! We’re glad you had a great experience and truly appreciate your feedback.
Wishing you all the best and hope to welcome you again in the future!
Best regards,
Steven – Kisaza Tours

Zak   –  
United Kingdom UK
Visited: July 2025 Reviewed: Jul 23, 2025

Email Zak  |  20-35 years of age  |  Experience level: 2-5 safaris

Flexible and attentive
5/5

Steven organised an amazing trip for us visiting the Arusha area.

We did a three day trek up Mt Meru which was incredible. Our guide Juma matched the trip perfectly to our abilities and we were able to summit on day 2 with incredible views. Giraffes at the bottom when we were walking off the mountain was really cool.

After we went for a 5 day safari to Tarangire, Serengeti and Manyara. Our guide Amry made sure we saw everything we could have hoped for! Lions, cubs, cheetah, baby cheetah, leopard all included - an amazing experience. We had one small breakdown in the jeep that was fixed efficiently meaning we continued our journey in good time.

Also felt our trip was good value for money and all accommodation organised was brilliant.

Thanks Kisaza.

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Jul 28, 2025

Thank you so much for your wonderful review! We're thrilled you had such a memorable experience on Mt. Meru and safari with Juma and Amry. It was our pleasure to organize your trip, and we’re so glad you enjoyed the wildlife, views, and accommodations. Karibu tena from all of us at Kisaza Tours! 🌍🦁⛰️

Thomas   –  
Australia AU
Visited: July 2025 Reviewed: Jul 17, 2025

Email Thomas  |  50-65 years of age  |  Experience level: first safari

Professional locally owned and operated , excellent value for money
5/5

Very professional organisation.
Large experienced team , good for small and large tour groups.
Was very impressed on the climb and the safari, especially when I saw the other more expensive operators in action.
We really were very lucky to find such a great , locally owned and operated company

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Jul 19, 2025

Thank you so much for your kind words!
We’re proud to be a locally owned company and are thrilled to hear you enjoyed both the climb and the safari. Your recognition of our team’s professionalism and value truly means a lot.
We hope to welcome you back again one day!
Warm regards,
Kisaza Tours Team,

Petar   –  
Bulgaria BG
Visited: February 2025 Reviewed: Mar 9, 2025

Email Petar  |  20-35 years of age  |  Experience level: first safari

Unforgettable Kilimanjaro Climb with Kisaza – Highly Recommended!
5/5

We recently climbed Kilimanjaro via the 8-day Lemosho route with Kisaza, and we couldn’t have asked for a better experience! From start to finish, their professionalism, expertise, and genuine care made this challenging journey smooth and truly unforgettable.

Our guides Michael and Ezekiel were incredible—knowledgeable, supportive, and always attentive to our safety and well-being. They paced the trek perfectly, ensuring we acclimatized properly, and their encouragement kept us motivated, especially on summit night. The entire team, from porters to the cook, went above and beyond to make sure we were comfortable, well-fed, and in good spirits.

The food was surprisingly delicious and varied, giving us the energy needed for the long days of trekking. The equipment and tents provided were high quality, keeping us warm and comfortable even in the harsh conditions higher up.

What really stood out was the team spirit and positive atmosphere Kisaza created. It felt like more than just a guided trek—it was an experience we shared with a fantastic group of people.

Reaching Uhuru Peak was an emotional and life-changing moment, and we owe so much of that success to Kisaza. If you’re looking for a reliable and professional tour operator for Kilimanjaro, look no further. We highly recommend Kisaza to anyone dreaming of conquering Africa’s highest peak!

Thank you, Kisaza team, for making this adventure so special!

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Mar 10, 2025

Thank you so much for your amazing review! We're thrilled to hear that you had an unforgettable Kilimanjaro experience with Kisaza. Michael, Ezekiel, and the entire team truly appreciate your kind words. It was our pleasure to support you on this incredible journey, and we're so proud of your achievement in reaching Uhuru Peak! Wishing you more great adventures ahead—Karibu Tanzania anytime!

Francesca   –  
Switzerland CH
Visited: March 2025 Reviewed: Mar 8, 2025

Email Francesca  |  35-50 years of age  |  Experience level: first safari

A Kilimanjaro Climb We Will Never Forget!
5/5

The Kisaza Adventures team made our Kilimanjaro climb via the Machame Route an experience of a lifetime! We felt supported, motivated, and well-fed throughout the entire 6-day journey.

Our guides, Michael and Francis, were simply the best. Their patience, encouragement, and expertise kept us going, making sure we were safe and strong enough to reach the summit. Their belief in us made all the difference!

The food was beyond expectations—chef Louis prepared delicious and nutritious meals every day, even accommodating my vegetarian diet and food intolerances without a problem. Having such amazing food in a camping setup was a luxury!

What really stood out, though, was the kindness and dedication of the entire crew. Every single member of the team contributed to making our journey smooth and enjoyable. David, with his morning wake-up service delivering hot tea and coffee to our tent, made us feel like royalty!

If you’re looking for a company that goes the extra mile to make sure your Kilimanjaro climb is both successful and enjoyable, Kisaza Adventures is the one to choose!

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Mar 10, 2025

Thank you for your wonderful review! We're thrilled to hear that Michael, Francis, and the entire Kisaza Adventures team made your Kilimanjaro climb unforgettable. Your kind words about our guides, chef Louis, and the crew mean the world to us. It was our pleasure to support you every step of the way. Congratulations on your summit, and we hope to welcome you on another adventure soon!

Antonio   –  
Spain ES
Visited: March 2025 Reviewed: Mar 8, 2025

Email Antonio  |  35-50 years of age  |  Experience level: 2-5 safaris

Overarchivment
5/5

Fantastic!

I can recomend Kisaza tours from the very bottom of my heart.

Michael and Francis, our guides to climb the Kilimanjaro, were friendly, proactive, patient and giving us the power boost to arrive to the summit.

Louis our chef, prepared every day 3 fantastic menus ( brakefast, lunch and dinner) and suprised us how good you can cook doing a 6 days hike. He didn't repeat one single menu and gave us the good taste of tansania every day ( also cooking two menus, one with meat and one vegetarian for my girlfriend)

The crew was very friendly helping us in every circumstances. Dave, wakes us up with a bed tea, and after we left, the crew packed the tents and before we reached the final destination of every day, they were all there waiting for us with a big smile and everything ready.

Last but not least, all this coudn't happen with the perfect planing and organisation of Steven from Kisaza. He was answering every question fast and providing us proactive solution for our questions.

Kisaza is the provider to chose for your experiance to get to the summit of the Kilimanjaro.

Asante!

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Mar 10, 2025

Dear Antonio,
Wow! Thank you so much for your incredible review and heartfelt recommendation. We are truly honored to have been part of your Kilimanjaro journey!
Michael, Francis, Louis, Dave, and the entire crew will be thrilled to hear your kind words. It means the world to us to know that their dedication, professionalism, and warm hospitality made your experience memorable. We believe that climbing Kilimanjaro is not just about reaching the summit but also about the journey, and we’re so glad you felt supported, well-fed, and inspired every step of the way.
Your appreciation for our planning and organization truly motivates us to continue delivering exceptional experiences. Thank you for choosing Kisaza Tours, and we hope to welcome you again for another adventure in Tanzania!
Asante sana and best wishes!
Steven & the Kisaza Tours Team

Alex   –  
Austria AT
Visited: February 2025 Reviewed: Feb 23, 2025

Email Alex  |  50-65 years of age  |  Experience level: first safari

Thanks for an unforgetable experience
5/5

Kizaza Tours provided us with a memorable experience making the Mt.Meru summit a sucessfull event. Everything was perfect from the beginning till the end. Special thanks to our guide Eric wirh his experience and ongoing support and motivation and Chef Christian who gave us power with his delicious meals. Absolutely recommendable!

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Feb 24, 2025

Thank you so much for your kind words and for choosing Kisaza Tours for your Mount Meru adventure! We are thrilled to hear that you had a memorable experience and that everything was perfect from start to finish.
Eric and Chef Christian will be delighted to know that their dedication and support made your journey even more special. Your appreciation means the world to us!
We would love to welcome you back for another incredible adventure in Tanzania—whether it’s conquering Mount Kilimanjaro, exploring the Serengeti, or another unforgettable experience. Until then, we wish you all the best in your future travels!
welcome again.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 29
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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